ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 8124849

Date Received: 2024-01-09

Issue: False statements or representation

Subissue: Impersonated attorney, law enforcement, or government official

Consumer Complaint: Midland credit out their address under my address on my credit report I do not have debt with them and they list 3 collections but I have never recieved correspondence from them

Company Response:

State: FL

Zip: 32233

Submitted Via: Web

Date Sent: 2024-01-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8124789

Date Received: 2024-01-09

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: During mid XX/XX/2023. I received my annual credit report and came across a debt of a closed account showing as not XXXX account but XXXX lines of XXXX XXXX XXXX I was immediately in shock. I then called the creditor and they stated someone used my identification to open this account. I then disputed with ALL THREE BUREAUS in XX/XX/2023. Results came back as still allegedly my debt. I then called MIDLAND CREDIT ACCOUNT who XXXX XXXX back sold the debt to. When I went to my bureaus in late XX/XX/2023 and requested that they provide a validation of debt to me, they said they can not and that all letters go out electronically. However, I went to check my report on XXXX in XX/XX/2023, the debt was deleted. I then checked back every month there after as I usually do and my credit was ok. How we as of this month XX/XX/2023, the MIDLAND CREDIT BUREAU resurfaced back on my XXXX report. I have or ever had any knowledge of this debt then or now. According to the 15 U.S. Code 1692e they are in violation. My life is at a stand still because of this false information.

Company Response:

State: NY

Zip: 11205

Submitted Via: Web

Date Sent: 2024-01-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8123241

Date Received: 2024-01-08

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: My name is XXXX XXXX, a federally protected consumer, and I am making this complaint against Midland Credit Management XXXX for their abusive, deceptive, and unfair collection practices in the collection of extensions of credit. In a conspiracy with the consumer reporting agencies to cause a restraint of XXXX and XXXX, this debt collector has engaged in racketeering activity. I have never given this company any consent to be in possession of my nonpublic personal information. I disaffirm any alleged agreement or contract between I, the consumer, and the original creditor, whether implied or explicit. This account is a billing error. Please provide me with documentary evidence of the obligors indebtedness. This company is in violation of the false claims act and is jeopardizing my consumer credit reputation with other financial institutions by fraudulently furnishing this alleged debt to coerce payment. Any payments made or future payments are a result of threat, duress, and coercion, due to undue influence. I am legally refusing to pay this debt pursuant to XXXX XXXX XXXX XXXX ( c ). I am demanding a cease and desist of all illegal activity, any communication and collection activity, of this and any alleged debts until Midland Credit Management XXXX, can provide me with sufficient documentary evidence that I have any legal obligation to pay them. If this documentary evidence can not be produced and Midland Credit Management XXXX, continues its collection efforts, I will file for litigation for actual damages caused and Midland Credit Management XXXX, shall be liable for violations of TILA, FCRA, XXXX, XXXX, the XXXX XXXX XXXX, XXXX Act, XXXX XXXX XXXX FTC XXXX and XXXX Act. Upon the receipt of the documents herein and of this notice, you are hereby notified Pursuant XXXX XXXX. Your prompt attention and response are both requested and required.

Company Response:

State: NV

Zip: 89119

Submitted Via: Web

Date Sent: 2024-01-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8121151

Date Received: 2024-01-08

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: On XX/XX/2024 at XXXX I called to try to resolve a collection with midland funding. I was told I owe XXXX and its with a collection and any information will be used against me.i offered to settle the account I told The representative that I can afforded XXXX to settle account then he started yelling at me and threatened me that he will forward this to judgment where I could be arrested I repeated my self and asked him again what he meant he said it depend on your state but I could be arrested or have a judgment against me to garnish me wage or take legal action against me. Which in my understanding under the fair credit act they cant threatened me or make me feel intimidated. I am asking and reporting this unfair behavior and Im asking to remove this debt from my report I didnt know I had such a credit card with XXXX XXXX and I am not sure who used it or applied for it.

Company Response:

State: FL

Zip: 33432

Submitted Via: Web

Date Sent: 2024-01-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8121099

Date Received: 2024-01-08

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: There was a fraudulent account opened in my name for an account I've never had or applied for! I noticed a decrease in score and contacted the agency and they gave 0 understanding of the account! I'd like this account removed immediately from all 3 credit bureaus!

Company Response:

State: OH

Zip: 441XX

Submitted Via: Web

Date Sent: 2024-01-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8120813

Date Received: 2024-01-07

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Credit has been reporting a debt collection account for XXXX XXXX since XXXX ; however, my XXXX account remains open and in good standing. Whenever I dispute the account, Midland Credit " verifies '' it but it will not send me proof of the debt, or the full account number.

Company Response:

State: FL

Zip: 33139

Submitted Via: Web

Date Sent: 2024-01-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8120135

Date Received: 2024-01-07

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Unsolicited Calls Beginning XX/XX/XXXX - This company has made calls to my personal phone number for the following dates ( without cause, reason, or voicemail ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) On XX/XX/XXXX - my verification letter and request to cease telephone contact for return response via mail only and written validation was confirmed received by the company. However, I have not received any letter of validation or written response via mail from the company. Instead, they have violated 15USCA 1962 c ( c ) of the Fair Debt Collection Practices Act - continuing to call on the following dates ( record as of XX/XX/XXXX ) : - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) - XX/XX/XXXX at XXXX XXXX ( PT ) In all eighteen ( 18 ) cases of phone contact since XX/XX/XXXX, there has been XXXX instances of identification from calling entity, or explanation/validation for contact. Under 15USCA 1962 c ( c ) of the Fair Debt Collection Practices Act, I clearly provided formal, written notice for the company to discontinue all telephone calls. I requested in return, a response via USPS letter, to provide validation and reasons for contact. At this point they have proceeded to neglect my verification request and attempted to continue contacting me by phone ten ( 10 ) times since the return receipt of my letter.

Company Response:

State: WA

Zip: 98115

Submitted Via: Web

Date Sent: 2024-01-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8119441

Date Received: 2024-01-07

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: On XX/XX/XXXX via their chat service, I informed Midland Credit Management that I did not owe a debt and that I was not, nor was I associated with, the person they were looking for. This was after they continuously called me from AT LEAST 13 different numbers over the course of several months. I blocked all 13 numbers. In the XX/XX/XXXX chat, I also asked them to stop calling me, to remove me from their list and notified them that my number is registered on the National Do Not Call Registry. I can provide proof of the chat on XX/XX/XXXX, if needed. I also filed complaints with the FTC each time they called me from a different number starting from about call # 5. Beginning on XX/XX/XXXXXXXX they have called me 2 days in a row from 2 different numbers, which I have again blocked.

Company Response:

State: TX

Zip: 78253

Submitted Via: Web

Date Sent: 2024-01-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8119348

Date Received: 2024-01-07

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: The company is reporting that the original amount was {$750.00} and that was not possible. The original account amount was {$13.00}

Company Response:

State: MD

Zip: 21921

Submitted Via: Web

Date Sent: 2024-01-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8118531

Date Received: 2024-01-07

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: am not liable for this debt with MIDLAND CREDIT MANAGEMENT INC XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, MI XXXX Phone # ( XXXX ) XXXX, I disputed this account with XXXX 3 Times And they keep saying is accurate, I wrote them requesting a method of verification for this account, they said Midland Credit Management Inc keep saying is accurate and they won't provide them with any verification.

Company Response:

State: NV

Zip: 897XX

Submitted Via: Web

Date Sent: 2024-01-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.