ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7568571

Date Received: 2023-09-18

Issue: Threatened to contact someone or share information improperly

Subissue: Contacted you after you asked them to stop

Consumer Complaint: XXXX XXXX XXXX has been calling me, emailing me and sending letters to my address trying to collect on a debt that does not belong to me. XXXX XXXX XXXX has called and threathen me to garnish my pay check and to continue reporting information on my credit report that does not belong to me

Company Response:

State: MI

Zip: 48235

Submitted Via: Web

Date Sent: 2023-09-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7566799

Date Received: 2023-09-18

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: In previous claims, I have asked not to be contacted by this predatory debt collector and they continue to send me letters. They will not receive XXXX cent from me. I don't have any contractual agreement with them. Stop harassing me.

Company Response:

State: FL

Zip: 33541

Submitted Via: Web

Date Sent: 2023-09-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7566583

Date Received: 2023-09-18

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Midland Credit Management has informed me of their intent to collect {$3500.00} for a past debt. I have requested both the contract I previously signed with the company and a comprehensive transaction history, but unfortunately, they have not provided this information. Moreover, I am concerned by their consistent reporting of varying amounts for the same account on my credit report. This continuous activity suggests an indefinite presence of the account on my report. Today, XX/XX/2023, when I inquired about the fluctuating amounts, Midland Credit Management stated that they were not responsible for these changes. Consequently, I can only conclude that this account may be fraudulent, and I am formally requesting its removal from my credit report.

Company Response:

State: FL

Zip: 34120

Submitted Via: Web

Date Sent: 2023-09-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7565916

Date Received: 2023-09-19

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Midland Credit Management has reported a debt against my Social Security Number that has heavily affected my credit score.MCM has reported the debt as being opened in XXXXXXXX XXXX XXXX. I know that time of debt has adverse affects on scores and they have intentionally listed the debt at a different date. The information on my credit report is inaccurate. I also have another company trying to collect the same debt Who is MCM giving my personal information to? Please delete my information as it is wrongfully being reported and please stop sharing my information with XXXX. In the response to this complaint.I would like to know how and why XXXX is contacting me and has my private consumer information? In the photos attached, you can see that you can pay XXXX or MCM.

Company Response:

State: FL

Zip: 33418

Submitted Via: Web

Date Sent: 2023-09-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7565852

Date Received: 2023-09-19

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: You're violating my consumer rights. Its evident that you've violated my cease and desist order! You do not have permissible purpose to furnish anything in reference to me to the consumer reporting agencies without my consent. Im demanding you to cease communication with me through all mediums, including consumer reporting agencies! Pursuant to 15 USC 1692c ( b ), you did not have my prior consent to communicate with any third party, in connection with the collection of any debt, with any person other than the me! You're damaging my reputation with these unfair and deceptive practices along with affecting my credit worthiness with this unauthorized reporting. Failure to comply with force me to exercise my consumer rights against this organization!

Company Response:

State: PA

Zip: 19023

Submitted Via: Web

Date Sent: 2023-09-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7563275

Date Received: 2023-09-17

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I am not liable for this debt with XXXX XXXX and do not have a contract with Midland Funding LLC. They refused to provide me with the orginial application like I asked and continued to report a negative account to XXXX, XXXX and XXXX. On XX/XX/2018 ; Midland Funding LLC began to report a balance of XXXX on my credit report. I disputed this account with XXXX and explained that I did not have any account that reflected this bank or this amount owed. Midland Funding then decided to update the balance on the account to {$1800.00} and reported the dispute as resolved and the dispute was closed. I disputed this account again for ownership and asked the creditor to validate the debt with a signed copy of my application to this company or the pry contract, the company provided neither documents. Instead, Midland Funding verified the debt as accurate and no further changes were made to the account. I do not acknowledge this debt and request that it is removed from my credit report immediately.

Company Response:

State: OK

Zip: 74136

Submitted Via: Web

Date Sent: 2023-09-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7563010

Date Received: 2023-09-17

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to arrest you or take you to jail if you do not pay

Consumer Complaint: I revived a letter from Midland Credit Management stating I had an outstanding debt with a credit card company and it was dated XX/XX/XXXX, XXXX They stated in the letter if I did not pay within 14 days there will be a warrant for my arrest and incarceration with the state of XXXX XXXX Case # XXXXThey also used an attorney 's name with a Bar ID in the signature portion of the letter.. Now I personally am aware you can't be arrested from a debt collection agency for an old debt or any debt.. I suffer from severe anxiety and XXXX and I'm on XXXX and don't need a credit agency making false threats.. At first I believed it but called a fiend who is a private attorney and they said its a tactic they use to scare the consumer.. Not to worry.. This is pure harassment and should be handled by the local authorities..

Company Response:

State: NJ

Zip: 07644

Submitted Via: Web

Date Sent: 2023-09-17

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7562436

Date Received: 2023-09-17

Issue: Problem with customer service

Subissue:

Consumer Complaint: Lack of Knowledge : I have no knowledge of these accounts, and I have never entered into any financial agreements or transactions with the aforementioned creditors. The information provided is unfamiliar to me. Incorrect Reporting : The account balances mentioned are inaccurate. I have never received statements or correspondence related to these accounts, and I believe that this information has been reported in error. Request for Verification : I kindly request that you provide validation of these accounts, including any supporting documentation such as account statements, contracts, or records of transactions. I would like to verify the legitimacy of these claims. I understand that it is essential to maintain accurate credit reports, and the inaccuracies listed above are negatively impacting my creditworthiness. I am dedicated to resolving this matter promptly and ask for your assistance in investigating and rectifying these discrepancies. I request that you promptly initiate an investigation into these disputed items in accordance with the Fair Credit Reporting Act ( FCRA ) and provide me with a written response detailing the results of the investigation. If it is determined that these items are indeed inaccurate or can not be verified, I request their removal from my credit report. Please acknowledge receipt of this dispute letter and provide a reference number for my records. You may contact me at [ Your Phone Number ] or via email at [ Your Email Address ] to discuss any further information or documentation required to resolve this matter. Thank you for your prompt attention to this dispute. I look forward to a swift resolution of this issue.

Company Response:

State: IL

Zip: 60411

Submitted Via: Web

Date Sent: 2023-09-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7562092

Date Received: 2023-09-18

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: 15 U.S. Code $ 1681c-2 a consumer reporting agency shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of the receipt. It has been 30 days and you are in VIOLATION of this law because I am a victim of identity theft!! Please delete these items IMMEDIATELY! These accounts should not be furnished on my consumer report as they are in VIOLATION under, 15 U.S Code 1681b- permissible purposes of consumer reports ( a ) IN GENERAL Subject to subsection ( c ) any consumer re porting agency may furnish a consumer report under the following circumstances and no other : ( 2 ) in accordance with the WRITTEN INSTRUCTION of the consumer to whom it relates. I NEVER gave any consumer reporting agency WRITTEN CONSENT to report anything on my consumer report which violates my rights as a federal protected consumer. NO CONSENT IS IDENTITY THEFT. As a consumer I am demanding the deletion of the accounts listed IMMEDIATELY.

Company Response:

State: NY

Zip: 10472

Submitted Via: Web

Date Sent: 2023-09-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7560913

Date Received: 2023-09-17

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Hello, Midland Credit Management XXXX has violated 15 US Code 1692c Communication in connection with dent collection, 15 US Code 1692g Validation of debts and 15 US Code 6802 Obligation with respect to disclosures of personal information. In your correspondence letter you stated that you sent mail XX/XX/2022 about this alleged account. What address did you send this letter to? I never received this communication and none of the documents youve shown proves that I owe Midland Credit Management. This is not my debt. You guys never sent me the validation letter which is required by law. I ask that you cease furnishing on my consumer report. Furthermore 15 U.S. Code 6802a states financial institutions may not directly or through any affiliate, disclose to a nonaffiliated third party any nonpublic personal information, unless such Financial institution provides or has provided to a consumer a notice that complies with section 6803 of this title. You may not disclose this information unless you disclose this in writing or electronic or other fo rm permitted by the regulations prescribed under section 6804 of this title, that such information may be disclosed to such third party : ( b ) the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information not be disclosed to such third party : ( consumer reporting agency ). And I must be given instructions on how I can exercise my rights. This is a notice to sue because I have not be given any of these disclosures from either company. I asked that this is removed immediately. I don't want any more time wasted on this. You must know all of the Laws before you waste your time and cost your company thousands from a lack of knowledge.

Company Response:

State: TX

Zip: 75056

Submitted Via: Web

Date Sent: 2023-09-17

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.