ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 7597013

Date Received: 2023-09-25

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Send debt validation letter to midland debt company over year ago havent received nothing Robo calls all day from this company 5 days a week harassing letters to my address this company is practicing illegal tactics under fair, credit act I want to take legal action for harassment

Company Response:

State: FL

Zip: 34639

Submitted Via: Web

Date Sent: 2023-09-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7596952

Date Received: 2023-09-25

Issue: Problem with a company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: ON XXXX i asked XXXX to provide me with proof of the original contract or original purchase contract, proof they are legally bonded to collect in the state of Arkansas, any interest or fees accrued, or have been added, full accounting history with the original creditor, proof that they sent the required legal notices to me before reporting to the consumer reporting agencies, proof of ownership of the alleged debt and include proof of assignment for each change of assignment. I received no response.

Company Response:

State: AR

Zip: 72120

Submitted Via: Web

Date Sent: 2023-09-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7596890

Date Received: 2023-09-25

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I have tried to contact this company 8 times. Last was tonight. Even tried the number they gave and no one ever answered. Ive tried to settle this debt more than once with no luck.

Company Response:

State: NV

Zip: 89801

Submitted Via: Web

Date Sent: 2023-09-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7595903

Date Received: 2023-09-23

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Noticed some accounts on my report that were not authorized. Reached out to creditors but no luck, please help.

Company Response:

State: GA

Zip: 30094

Submitted Via: Web

Date Sent: 2023-09-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7595290

Date Received: 2023-09-23

Issue: Attempts to collect debt not owed

Subissue: Debt was already discharged in bankruptcy and is no longer owed

Consumer Complaint: I sent a debt validation letter in XX/XX/2023 I'm going to attach the first page and then they sent me a bill I attached the first page of the letter I sent it certified mail

Company Response:

State: CA

Zip: 95205

Submitted Via: Web

Date Sent: 2023-09-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7593148

Date Received: 2023-09-22

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Midland Credit Management is in violation of 15 usc 1692c. They have also threatened to damage my credit in their communication when they say some sort of mail was mailed to me. If I do not sign for any documents sent to me then they are considered undelivered. If I received the letter you sent provide a green return receipt with proving I RECEIVED anything from you stating that I could opt out of your damaging my credit or something proving I owe this debt.

Company Response:

State: GA

Zip: 30341

Submitted Via: Web

Date Sent: 2023-09-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7592093

Date Received: 2023-09-22

Issue: Problem with a purchase shown on your statement

Subissue: Card was charged for something you did not purchase with the card

Consumer Complaint: There was an XXXX XXXX XXXX credit card opened in my name. That I did not open. It was in the past and there was a balance of over {$5000.00} dollars I didnt k ow about. It went into collections and there was a judgement passed and my assets are being frozen. Tried to dispute it in the past. I do not have any proof because it has been so long many many years. I dont know what else to do to resolve this matter. If theres any way some one can contact me thatll be great and I will be greatly appreciative. Thanks.

Company Response:

State: NJ

Zip: 07107

Submitted Via: Web

Date Sent: 2023-09-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7591342

Date Received: 2023-09-22

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Ive tried disputing the debts because the debts are not mines. They are coming back as verified when I also have an identity theft on all 3 of my credit bureaus. I have tried explaining that it is not mines but they always tell me to contact the other people that reported the debts.

Company Response:

State: IN

Zip: 46224

Submitted Via: Web

Date Sent: 2023-09-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7591289

Date Received: 2023-09-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Since XXXX, 2022 I have sent to MIDLAND CREDIT MANAGEMENT, a request to validate account # XXXX and show me proof of ownership. They have failed all this time to send the required documentation to prove that this account is mine. As per the DFCPA, MIDLAND CREDIT MANAGEMENT must prove that this acct is mine showing any existing contract or application signed by me with my social security number.

Company Response:

State: FL

Zip: 33175

Submitted Via: Web

Date Sent: 2023-09-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7590987

Date Received: 2023-09-22

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Threatened by locator service named XXXX XXXX ( blocked caller id ) saying I was going to be served! The debt was originally with wise loans and is now being handled by Atlantic Collection Agency XXXX ( XXXX ) XXXX who used some threatening locator service to constantly call me and my family members threatening to serve me with documents. They call from a non caller id so you cant return their calls. This was an old loan that I know was paid in full and they refuse to show me documentation showing otherwise.

Company Response:

State: SC

Zip: 294XX

Submitted Via: Web

Date Sent: 2023-10-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.