ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 7543262

Date Received: 2023-09-13

Issue: Problems at the end of the loan or lease

Subissue: Problem with paying off the loan

Consumer Complaint: I talked with my representative return the car after it was deemed unreiable, representative stated that i could return and it wouldnt be put on my credit and that he would fix and resell then write off the rest but this was plafce on my credit worthiness

Company Response:

State: TN

Zip: 38119

Submitted Via: Web

Date Sent: 2023-09-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7543228

Date Received: 2023-09-13

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: wages are being garnished by XXXX XXXX attorneys for a debt that i am unaware of. they said they served me papers that i did not get or sign for. i asked for proof of this debt and that it belonged to me and i did not receive anything. they do not answer the phone or return calls.

Company Response:

State: LA

Zip: 70501

Submitted Via: Web

Date Sent: 2023-09-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7543040

Date Received: 2023-09-13

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Told them account not mine Asked for proof Sent me back information thats not mine and the social they have is wrong and phone numbers on here is also not mine I sent copies of identity theft and police report and And now im sending proof of social and if information

Company Response:

State: CA

Zip: 90047

Submitted Via: Web

Date Sent: 2023-09-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7542108

Date Received: 2023-09-13

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I never had a credit card with the company, i shouldnt owe anything. I never received any information about the debt or how to go about it or who to contact for help.

Company Response:

State: MI

Zip: 482XX

Submitted Via: Web

Date Sent: 2023-09-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7540001

Date Received: 2023-09-12

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Midland Credit Management has placed a collection on my credit reports in the amount of XXXX. I do not owe this balance. I DO NOT have an account with XXXX ( which is who they purchased this fraudulent account from ). This is myself letting you know that this account that you have listed is FRAUDELENT and a RESULT OF IDENTITY THEFT and i would hope that you take those seriously.

Company Response:

State: AL

Zip: 36092

Submitted Via: Web

Date Sent: 2023-09-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7539650

Date Received: 2023-09-12

Issue: Communication tactics

Subissue: Used obscene, profane, or other abusive language

Consumer Complaint: I was contacted multiple times throughut the day and when i had a moment to answer the guy on the other end was very rude and called me stupid because i said i couldnt pay the debt he then called me stupid because i didnt recognize the debt and he again called me stupid and stated that they bought the debt and could collect even though i explained my situation. That i was unable to pay any debts as my significant other is suffering from a mental disorder and that it took precedence over paying. also they went around me when i didnt respond the first few times and called my mother and sister whom do not live with me.

Company Response:

State: MI

Zip: 483XX

Submitted Via: Web

Date Sent: 2023-09-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7539061

Date Received: 2023-09-12

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: SUGGESTION OF AUTOMATIC STAY By virtue of a Petition for Relief filed in the U.S. District Court for the XXXX XXXX of Florida, the commencement or continuation of Judicial proceedings against me has been automatically stayed.

Company Response:

State: FL

Zip: 32836

Submitted Via: Web

Date Sent: 2023-09-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7537427

Date Received: 2023-09-13

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have received several notices from XXXX XXXX XXXX regarding accounts I supposedly owe money to. They have garnished my wages and wiped out my bank accounts. The accounts are joint but they wipe out my husband 's social security money that is deposited there too. I send them proof of what funds are not my earnings and they say they never received that. My wages are garnished. They say the debt belongs to Midland Funding, LLC and I have to call them regarding what the debt is for. Midland says I have to get the information from XXXX. They say I was served papers. I never was. I don't know if my identity has been stolen or what but this is crazy.

Company Response:

State: MN

Zip: 55024

Submitted Via: Web

Date Sent: 2023-09-13

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7533901

Date Received: 2023-09-11

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: Midland Credit Management is calling every day. I have notified the collector to " cease and desist '' repeatedly. I have not had a bad debt since XXXX. I have worked hard to rebuild my credit rating. This is in violation of federal fair debt collection practices act. And this is well beyond the State of Oregon 7-year collection period. The collector will not let me speak and talks loud over my voice. I have tried to communicate. But this is harassment.

Company Response:

State: OR

Zip: 97477

Submitted Via: Web

Date Sent: 2023-09-11

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7533584

Date Received: 2023-09-11

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I, a consumer defined as, any natural person obligated or allegedly obligated to pay a debt pursuant to 15 USC 1692 ( a ) ( 3 ), have suffered from various violations of my Consumer rights protected by the Fair Debt Collection Act in connection with the collection of an alleged debt. I am aware and have proof that Midland Credit Management has violated 15 USC 1681 ( a ) ( 1 ), 15 USC 1681 ( a ) ( 2 ), 15 USC 1681 ( a ) ( 3 ), 15 USC 1681 ( a ) ( 4 ). On XX/XX/2023 I sent Midland a letter to validate the debt they claim I owed. I have disputed the alleged debt multiple times and allowed Midland Credit Management appropriate time to show evidence of the alleged debt they claim I owe. They have disregarded these repeated requests and only sends a bank statement. They have not provided me with a copy of any original documentation ( a consumer contract with my signature on it ) as required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ). Furthermore, they have failed to provide the method of verification as required under Section 611 ( a ) ( 7 ). I have suffered severe humiliation, embarrassment, emotional distress, and physical discomfort. I have been getting denied a car loan. Because of this I have missed multiple days of work due to no reliable transportation. Midland has violated 15 USC 1692 ( c ) of the Fair Debt Collections Practices Act by harassing me regarding this debt.

Company Response:

State: GA

Zip: 398XX

Submitted Via: Web

Date Sent: 2023-09-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.