ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4117502

Date Received: 2021-02-04

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: At XXXX, XXXX PST on XX/XX/21 a received a call from XXXX at work from a very aggressive man using aggressive language threatening to contact my family about a debt which I am positive I do not owe. I asked him not to contact me at work ever again as we can be fired for taking personal phone calls. He was XXXX with a thick XXXX accent. and told me his name is XXXX XXXX ( which we all know is not accurate ), He said he was calling for Mid-land return phone number XXXX. They added an astronomical fee to the base debt which is also predatory like. I hung up and told him to never call me at work or phone ever again. This company repeatedly has called my cell phone from XXXX to XXXX daily multiple times from various phone numbers. They have contacted my husband, co-workers, relatives Whom are all willing to testify. It was scary and unprofessional Mid-Land should not be allowed to get away with threatening people and contacting them at their place of employment. Something must be done to protect ourselves from ppl like this.

Company Response:

State: OR

Zip: 97224

Submitted Via: Web

Date Sent: 2021-02-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4116713

Date Received: 2021-02-04

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Have been receiving numerous letters about an old debt and being threatened to be sued.

Company Response:

State: NY

Zip: 10030

Submitted Via: Web

Date Sent: 2021-02-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4115581

Date Received: 2021-02-04

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I have reached out to the company on multiple occasions to verify the debt. They will not be send anything to verify but threaten and harass me with phone calls after contacting them. They call several times a day, back to back but will not verify the debt.

Company Response:

State: OK

Zip: 73064

Submitted Via: Web

Date Sent: 2021-02-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4115188

Date Received: 2021-02-04

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: i have had problems with identity theft, i asked them to send me any information about this transaction to me, i told them i am a victim of identity theft, but they continued to harrass me with threats, calling my job, to no end.

Company Response:

State: TX

Zip: 77082

Submitted Via: Web

Date Sent: 2021-02-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4114959

Date Received: 2021-02-03

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I have disputing this item ever since it was noticed on my credit report. There has been no action taken. I have disputed with the credit bureaus and also with ftc and sent in police report.

Company Response:

State: TN

Zip: 38138

Submitted Via: Web

Date Sent: 2021-02-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4114298

Date Received: 2021-02-03

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland credit management is trying to collect {$3500.00} from me for an account that does not belong to me. They said its for XXXX XXXX XXXX which I currently have and i have always been in good standing with them. I called XXXX XXXX and they told me I have never even been late in a payment and that I do not owe them money. They advised me to call Midland to dispute this. Midland credit management had up to 15 fraudulent account open under my social security number at one point. They remover most of them but left two that definitely do not belong to me. The second one is for the amount of {$1800.00}. I have no idea where this collection came from. This account also does not belong to me. I have put to much into having good credit. Every time I call Midland they do nothing to try to clear up these accounts.

Company Response:

State: CA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-02-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4111868

Date Received: 2021-02-02

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: XXXX XXXX, XXXX bank charged off the account to Midland Credit Management I tried to tell them it was l already settled a identity theft and taken off my credit report and they hung up on me. This is NOT my debt I do NOT owe Midland Credit Management or XXXX bank this was a result of identity theft. XXXX $ is what they say i owe which is incorrect.

Company Response:

State: FL

Zip: 34714

Submitted Via: Web

Date Sent: 2021-02-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4111421

Date Received: 2021-02-02

Issue: Took or threatened to take negative or legal action

Subissue: Collected or attempted to collect exempt funds

Consumer Complaint: Midland funding won two judgments against me in 2017. We received letters of satisfaction for said judgment, but they continue to garnish my wages. They have collected over and above the amount owed, per the judgment.

Company Response:

State: NY

Zip: 14220

Submitted Via: Web

Date Sent: 2021-02-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4111155

Date Received: 2021-02-02

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I received a judgement of wage garnishment and was never notified of it now Im out XXXX dollars as head of the household and only provider that greatly Impacts my ability to care for my family snd I was never notified of a date when this would begin. I want the garnishments stopped as I am unable to provide stable living for my wife and daughter

Company Response:

State: CT

Zip: 06405

Submitted Via: Web

Date Sent: 2021-02-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4111031

Date Received: 2021-02-02

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have talked to the company on multiple occasions and at a point in XXXX or XXXX they had removed it off my credit I have the credit reports proving so but then It is back on and I never have had a credit card. This is stolen Identity I have made a complaint Last XX/XX/XXXX and they still haven't shown proof that I had this card they said it was an online thing and they bought this debt from someone else I never had this and I want it removed. They have been messing with me being able to purchase a better vehicle and a home I've told the credit companies its fraud and I wanted proof and as I said it was removed yet its on here again please help

Company Response:

State: MI

Zip: 483XX

Submitted Via: Web

Date Sent: 2021-02-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.