ENCORE CAPITAL GROUP INC.


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 4476017

Date Received: 2021-06-20

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: On XX/XX/XXXX I contacted Midland Funding about a debt in the amount of {$940.00} that was disputed twice and they could not provide proof of amount owed, date the debt was sent into collections/charged off, they could not prove the debt belonged to me or any information from the original creditor or anything about the original trade line. I would like this debt removed and for it to be no longer reported!

Company Response:

State: NH

Zip: 038XX

Submitted Via: Web

Date Sent: 2021-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4475522

Date Received: 2021-06-19

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: The company calls over 10 to 15 times a day using a false caller ID name every time. One time it will be XXXX XXXX XXXX XXXX XXXX the next time it will say XXXX XXXX XXXX or XXXX XXXX. When you pick up its a recording or a agent threating you with jail or a lawsuit if you dont pay immediately during this call. They dont tell you what the debt is for they just demand payment. If you call the number back no one answers. The number they called from on XX/XX/2021 came in as XXXX XXXX XXXX again and the phone number is XXXX from XXXX, Texas.

Company Response:

State: TX

Zip: 760XX

Submitted Via: Web

Date Sent: 2021-06-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4475121

Date Received: 2021-06-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: After pulling my credit report and noticing Midland credit management is trying to collect a debt from me, I sent them a certified letter asking for debt validation on XXXX, 2021. It is now XX/XX/2021and I have still not received any correspondence. I want this account deleted from all credit reports.

Company Response:

State: CA

Zip: 92879

Submitted Via: Web

Date Sent: 2021-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4474565

Date Received: 2021-06-19

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I have asked both XXXX MCM, and XXXX XXXX XXXX XXXX XXXX XXXX XXXX to correct the information on my report. This account has been paid off and I was promised a DELETION of this tradeline. The account was closed, then I paid this account off on XX/XX/2020. This account is still showing as an open balance on my XXXX report, and possibly all of my credit reports XXXX XXXX and XXXX XXXX! The refusal for these companies to correct their reports has COST ME ALOT in higher interest fees when I have tried to apply for credit! will these 3 companies be paying back the financial damages they have caused my credit???? Or will they be deleting the tradelines of MCM/XXXX XXXX XXXX XXXX XXXX? It is totally unfair that I should have to wait TEN MONTHS for the correction after I was promised it would only take 30 days!!!

Company Response:

State: TX

Zip: 75231

Submitted Via: Web

Date Sent: 2021-06-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4473602

Date Received: 2021-06-18

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: I filed a police and FTC report after realizing that some accounts like this one were unauthorized by me and this is damaging my credit worthiness ... I dont know who stole my information and authorized this transactions.

Company Response:

State: MD

Zip: 20850

Submitted Via: Web

Date Sent: 2021-06-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4473311

Date Received: 2021-06-18

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: HI MIDLAND ; Im confused and stressed and shocked when I reviewed my credit report this week and I found multiple inaccuracies on my credit report from the 3 major credit bureaus from a collection company that I never have dealt with before. I've attempted several times to ratify the issue with the original creditors and credit bureaus and they still reporting inaccurate, unverifiable information. I have disputed this item with the credit reporting agency and they reported you confirmed the account as valid. I honestly do not believe to ever have any relationship with this collection agency or original creditor. Also there are several inaccuracies with this account the way it's reporting and that's a total violation of FCRA and FDCPA laws and regulations. In a good faith effort to resolve the matter amicably, I must demand proof of this debt, specifically the alleged contract or other instrument bearing my signature, as well as proof of your authority in this matter. Absent such proof, you must correct any erroneous reports of this past debt as mine. I am writing to request that you please provide the following information : 1. Please evidence your authorization under 15 USC 1692 ( e ) and 15 USC 1692 ( f ) in this alleged matter. 2. What is your authorization of law for your collection of information? 3. What is your authorization of law for your collection of this alleged debt? 4. Please evidence your authorization to do business or operate in this state. 5. Please evidence proof of the alleged debt, including the alleged contract or other instrument bearing my signature. 6. Please provide a complete account history, including any charges added for collection activity. You have 30 days upon receipt of this letter to provide strict proof of contract. In the event you can not provide strict proof of contract, you must cease and desist any and all collection efforts and immediately remove any derogatory information reported to the consumer reporting agencies. In addition, you will need to provide me your agreement, in writing, that you are closing your file, ceasing collecting activity, and deleting all information related to this reference number from any and all credit reports youve furnished the information to. In the event you transfer this account to an attorney without providing proof of contract, and proving your claim, he/she will be immediate reported to the XXXX XXXX XXXX and XXXX XXXX XXXX for code of ethics violations.

Company Response:

State: MA

Zip: 02301

Submitted Via: Web

Date Sent: 2021-06-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4473257

Date Received: 2021-06-18

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I CONSUMER XXXX SENT MIDLAND FUNDING LLC A AFFIDAVIT OF FACTS / NOTICE OF REMOVAL ON XX/XX/2020 CERTFIFED MAIL. OF VOILATIONS COMMITED AND THAT I THE CONSUMER LAWFULLY DID NOT OWE THIS COMPNY ANYTHING AND TO REMOVE MY INFOMATION FROM THIER DATABASE AND REMOVE ACCOUNT FROM CREDIT REPORT. COMPANY DID NOT RESPOND TO DEMAND IN A LAWFUL/ TIMELY MATTER ALLOWED. PLACING THEM IN DEFAULT.. SHORTLY AFTER THE ACCOUNT WAS REMOVED AND ILLEGALLY ADDED BACK TO THE ACCONT. THIS COMPANY HAS CONTINUED TO BREAK THE LAW AND TAKE UNFAIR ADVANTAGE OF OF ME.CAUSING ME STRESS. I HAVE INCLUDED COPIES THAT I HAVE MAILED CEERTIFIED. WHICH ARE 1. AFFIDAVIT OF FACTS/NOTICE OF REMOVAL. I ALSO HAVE RECORD TIME AND DURATION OF COMPANY DENYING ME OF MY CONSUMER RIGHTS. WHILE CREATING AND COMMITING DECEPTIVE PRACTICES

Company Response:

State: TX

Zip: 777XX

Submitted Via: Web

Date Sent: 2021-06-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4472877

Date Received: 2021-06-18

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: Midland funding has filed a Jude gene that to garnish my wages again without notifying me. They did this in XX/XX/2020 and it is the same agency/lawyer so they do have correct address information to serve me. They purposely sent it to the wrong address so that I would not have the information to show up to my court date. I disputed information with them and gave them my correct contact information. It is embarrassing that I have to keep going through this and explaining to my employer and is causing a threat to my continued employment. I feel that this is harassment.

Company Response:

State: GA

Zip: 30034

Submitted Via: Web

Date Sent: 2021-06-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4472505

Date Received: 2021-06-18

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: XXXX XXXX called a phone owned by a family member and provided account information including creditor and balance due without attempting to validate more than a first name.

Company Response:

State: KY

Zip: 410XX

Submitted Via: Web

Date Sent: 2021-06-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4470479

Date Received: 2021-06-17

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Midland Credit Management is reporting a more than 4 year old account that has never been validated, is past the statute of limitations, was charged off by the creditor and taken as profit and loss account by the original creditor. The original account was for XXXX XXXX Midland Credit Management is employing unethical tactics such as re-aging the account. This should be shown as a charge off. They show monthly late payments over 90 days each and every month to make the account look currently late each month which is only an attempt to do the most harm to my credit. It is purposely inaccurate and is a misrepresentation ( XXXX v. CXXXX XXXX XXXX XXXX v. XXXX, 775 F. Supp. 502, 505 ( D. Conn. 1990 ). I have contacted XXXX requesting validation, and informed them of their errors but they ignored my requests and my disputes. They made no attempt to validate, correct or stop during a dispute period. Instead they show on the report that they opened a collection XX/XX/XXXX and that it was last active XX/XX/XXXX with late payments made every single month since XX/XX/XXXX when no payments have ever been made. There actions violates several laws including but not limited to FCRA 15 U.S.C. 1681c, US Court of Appeals, Ninth Circuit, No. 00-15946, XXXX vs. XXXX XXXX, FCRA Section 623, FCRA Section 605 ( c ), FDCPA Section 809 ( b ), FTC opinion letter Cass from LeFevre, and FDCPA Section 806. FCRA Section 623 XXXX, v. XXXX XXXX XXXX US Court of Appeals for the Third Circuit Court Case 115 F.3d 220 June 9, 1997, Filed ( D.C. No. 95-cv-01743

Company Response:

State: CA

Zip: 92307

Submitted Via: Web

Date Sent: 2021-06-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.