ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 4484672

Date Received: 2021-06-23

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: In XX/XX/XXXX, my mother contacted Midland Financing offering to pay off the balance owed so that it would be removed from my credit report. She spoke to XXXX XXXX at Midland, who helped her arrange to pay 75 % of the balance. At that point, they said they would mark the account as paid off and have it removed from my credit report. My mother paid the 75 % and was told that it would be removed shortly. I did not receive any notification of when this would be. I also never received any documentation that the amount was paid, which Midland said that I would. When I checked my credit report in XX/XX/XXXX for a loan, I found out that the account with Midland was still on the report. I went to Midland 's website, where they gave me another person 's entire credit information with them. I had to call to get my own correct information. When I spoke to them on the phone in XX/XX/XXXX and XX/XX/XXXX, they showed that we paid the 75 % lump payment but not that they had agreed to discharge the debt. At least one person admitted on the phone to me that my account was so old that it did not have proper notes. When I spoke to them in XXXX, Midland said that they would do a self-investigation and let me know the results within 90 days. I waited. In XX/XX/XXXX, when I still had not heard from them, I contacted them via phone again ( as the website still showed the incorrect person 's account ). Unsurprisingly, they investigated themselves and found they acted properly. They still could not find the proper files for my account ( except for the amount owed ), so they referred me to their lawyers XXXX XXXX XXXX, who will not return my phone calls. Now Midland is calling me demanding the 25 % remaining that they were supposed to mark off. I do not feel, if I paid a portion of that remaining balance to discharge the debt, that they would accurately update my account information, per their own admissions regarding record keeping. While I myself might have dropped the ball, so to say, regarding harassing them to keep my information up to date, I certainly am not the one who lost records of an entire account being paid off.

Company Response:

State: FL

Zip: 32303

Submitted Via: Web

Date Sent: 2021-06-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4484556

Date Received: 2021-06-23

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I received a letter from Midland Credit Management stating that I owed them {$500.00}. I wrote them a letter and sent it certified mail asking for more information verifying that this is indeed my account as I do not remember signing any contracts with them or having any accounts with them. It's been 30 days and I have not received any response from them. I would like this deleted from my credit report as it is having a negative effect on my report. I have given ample time for them to verify this account and have not received a timely response. I am entitled to fair and accurate reporting according to the Fair Credit Reporting Act, 15 U.S.C. 168. I am attaching supporting documentation to support my case. thank you

Company Response:

State: MA

Zip: 02124

Submitted Via: Web

Date Sent: 2021-06-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4482868

Date Received: 2021-06-22

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I was never notified of this debt, per 15 USC 1692 I was to be notified within 5 days. Per 15 USC 1692gf, unfair practices. No information given regarding debt. FTC Report filed and other reports filed. Unknown debt over 5 months now and no information given. Not sure who this company is and how I even owe them or ever entered into contract.

Company Response:

State: GA

Zip: 30064

Submitted Via: Web

Date Sent: 2021-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4482127

Date Received: 2021-06-22

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: We paid these two debts through XXXX XXXX. Both have been settled and paid. I have faxed proof of these settlements to Midland and they have acknowledged that to me verbally. I was told they had received the information and were working on it. They keep asking for the money, then they understand my frustration, then they will check it out, then nothing until another collection call. I want this cleared up and acknowledgement from them it is corrected.

Company Response:

State: CO

Zip: 814XX

Submitted Via: Web

Date Sent: 2021-06-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4481776

Date Received: 2021-06-22

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: midland cred.mgt is without identifying the account they are collecting for is attempting to collect on an account since XX/XX/2021. before XX/XX/2021 XXXX XXXX fraud dept said I was not responsible for this account and said they instructed the big 3 and XXXX credit bureaus to remove this account from their files ... i disputed this account, providing the attached proof to XXXX and nothing was done but a false verification. and today experian will not allow dispute or upload of the information attached here. ( SEE ATTACHMENTS )

Company Response:

State: CA

Zip: 92262

Submitted Via: Web

Date Sent: 2021-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4481765

Date Received: 2021-06-22

Issue: Threatened to contact someone or share information improperly

Subissue: Contacted your employer

Consumer Complaint: on XX/XX/2021. Midland Funding increased my debt by {$580.00} without notice or to reach out to me. I have called previously last year and gave them my address and they have never sent anything to my correct address. now I am calling them because I saw the increase on the debt and wanted to try to work a payment plan. but they stated that they have contacted my employer to do wage garnishments without even notifying me.

Company Response:

State: FL

Zip: 34743

Submitted Via: Web

Date Sent: 2021-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4481734

Date Received: 2021-06-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I never had a record with this authority/leaser. I attempted to get in touch with you a few times and request verification of possession however you neglected to send me the important documentation to demonstrate that I actually own this record.

Company Response:

State: CA

Zip: 95829

Submitted Via: Web

Date Sent: 2021-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4481535

Date Received: 2021-06-22

Issue: Threatened to contact someone or share information improperly

Subissue: Contacted your employer

Consumer Complaint: Midland Funding, LLC/XXXX XXXX XXXX, XXXX. With respect to a XXXX account in XXXX, in which fraudulent charges were made in connection to a internet hacking scheme, which XXXX XXXX investigated, and informed me I was not liable for charges made in the tune of {$3200.00}, and account was closed. Somehow closed account was included in the sale of junk debt accounts to Midland Funding, LLC, and Midland Funding, LLC hired XXXX XXXX XXXX in XXXX XXXX, LA to collect the junk debt account. Upon contact by XXXX XXXX XXXX, XXXX back in XXXX, I explained the nature of the account balance, and determination by XXXX XXXX, I didn't owe the balance due to fraudulent activity, and account was closed. I requested a cease communication from Midland Funding, LLC, as well as XXXX XXXX XXXX, XXXX in connection with the debt, I did not owe. In XXXX, XXXX XXXX XXXX, XXXX, sought a Summary Judgment on the XXXX XXXX junk debt account, in the neighborhood of {$5000.00}. The court venue used was a City of XXXX, LA small claims court, that does not have legal jurisdiction over interstate credit account matters. This is a local city court, with jurisdiction over local city laws. The judge in this city court granted Midland Funding, LLC/XXXX XXXX XXXX, XXXX a summary judgment on this case, which was typical shady Louisiana backroom politics. I refuse to pay a debt I do not owe, on a account that was reviewed by XXXX XXXX, and determined, I did not owe the fraudulent charges, regardless of the underhanded tactics used by Midland Funding, XXXX and their legal agent XXXX XXXX XXXX, XXXX. Midland Funding, LLC and XXXX XXXX XXXX, XXXX continue to use underhanded, and illegal tactics to stalk my employment, and contact my employers with garnishment letters obtained through various Sherriff 's Departments in Louisiana, such as XXXX XXXX XXXX Sherriff 's department, and XXXX XXXX sheriff 's department. Midland Funding, LLC and XXXX XXXX XXXX, XXXX are taking the XXXX, LA city court judgment, who legally had no jurisdiction over the matter, and is using political connections with outside sheriff 's departments to draft and process Garnishments that appear as a legal ruling from the XXXX district court, and XXXX district court, which is not the case. XXXX XXXX XXXX, XXXX as legal Agent for Midland Funding, LLC is using cyber stalking tactics to stalk me, as well as my current employment, even after being notified to cease and desist communication in connection with this junk debt account, which also entails stopping communication with my employers, and using these shady misrepresented Garnishments presented as rulings from Louisiana state district courts, which it is not. XXXX XXXX XXXX, XXXX is stalking my employment using XXXX credit reports, as well as XXXX " XXXX XXXX XXXX " service which gives Employer members the ability to see where applicants have applied for a job. I have placed a freeze on XXXX releasing any information on my file to 3rd parties credit report or " XXXX XXXX XXXX '' file. I would like the Federal Consumer Protection Agency, to make Midland Funding, LLC and their legal agent XXXX XXXX XXXX, XXXX to abide by Federal Law, and cease and desist communication concerning this junk debt account, which includes contacting my employers with deceptively obtained and presented Garnishment notices. I would like the Federal Consumer Protection Agency to advise Midland Funding, LLC and XXXX XXXX XXXX, XXXX to stop cyber stalking my employment. The only way, they could know my employers, is by using various underhanded means to obtain that information, because I have not disclosed my employment to them. I also do not disclose my employment on social media.

Company Response:

State: TX

Zip: 79762

Submitted Via: Web

Date Sent: 2021-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4481407

Date Received: 2021-06-22

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I haven't received any investigation results

Company Response:

State: NY

Zip: 11590

Submitted Via: Web

Date Sent: 2021-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4481335

Date Received: 2021-06-22

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I haven't received any investigation results

Company Response:

State: NY

Zip: 11590

Submitted Via: Web

Date Sent: 2021-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.