ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4652586

Date Received: 2021-08-23

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I do not recognize this account. The information regarding this account fails to report completely. I do not see the monthly payment, terms, credit limit, past due, and date of last payment being reported.

Company Response:

State: CA

Zip: 94605

Submitted Via: Web

Date Sent: 2021-08-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4652092

Date Received: 2021-08-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: For months i have tried to contact Midland credit regarding a credit card that was taken out in my name. I do not have a credit card, nor is this debt mine. The collections needs to be removed from my credit report. This is NOT my debt. I did not have nor do i have any credit cards, nor have I. I would like this false debt removed from my credit report ASAP

Company Response:

State: ND

Zip: 584XX

Submitted Via: Web

Date Sent: 2021-08-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4652027

Date Received: 2021-08-22

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I was notified by Midland credit XXXX about paying my debt or get sued. I received a subpoena for court and the account was completely paid in full and closed on XX/XX/XXXX. Midland credit management updated the credit bureaus that I owed $ XXXX and that the account was not paid in full, they have yet to report this to the credit bureau either. Also, XXXX XXXX sold the debt and were paid for it yet they would not remove this debt from my report either. My concerns are that after disputing this account of Midland credit management my credit score dropped over 50 points, and All I was disputing was the fact that they had not shown the account was paid in full to the credit bureaus. As of now I have two negatives on my report from midland credit saying I owe $ XXXX and one saying I owe $ XXXX, my one account with them has been paid in full and closed.

Company Response:

State: FL

Zip: 33032

Submitted Via: Web

Date Sent: 2021-08-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4651198

Date Received: 2021-08-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This letter is regarding account # XXXX, which you claim my account was charged off/collections. Please REMOVE this account to on all 3 Credit Bureaus ( XXXX, XXXX and XXXX ). This is a formal notice that your claim is disputed. I am requesting validation, made pursuant to the Fair Debt Collection Practices Act. Please note that I am requesting " validation '' ; that is competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay you. My reason for disputing is : my contract was current. Please also be aware that any negative mark found on my credit reports ( including XXXX XXXX and XXXX ) from your company or any company that you represent, for a debt that I don't owe, is a violation of the Fair Debt Collection Practices Act ; therefore if you can not validate the debt, you must request that all credit reporting agencies delete the entry. Pending the outcome of my investigation of any evidence that you submit, you are instructed to take no action that could be detrimental to any of my credit reports. Failure to respond within 30 days of receipt of this certified letter will result in small claims legal action against your company at my local venue. I will be seeking a minimum of {$5000.00} in damages for : 1 ) Defamation 2 ) Negligent Enablement of Identity Fraud 3 ) Violation of the Fair Debt Collection Practices Act ( including but not limited to Section 807-8 ) You will be required to appear in a court venue local to me, in order to formally defend yourself. For the purposes of 15 USC 1692 et seq., this Notice has the same effect as a dispute to the validity of the alleged debt and a dispute to the validity of your claims. Please Note : This notice is an attempt to correct your records, and any information received from you will be collected as evidence should any further action be necessary. This is a request for information only, and is not a statement, election, or waiver of status. P.S. Please be aware that dependent upon your response, I may be detailing any potential issues with your company via an online public press release, including documentation of any potential small claims action. -- Very Respectfully, XXXX XXXX

Company Response:

State: MD

Zip: 20735

Submitted Via: Web

Date Sent: 2021-08-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4651189

Date Received: 2021-08-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This letter is regarding account # XXXX, which you claim my account was charged off/collections. Please REMOVE this account to on all 3 Credit Bureaus ( XXXX XXXX and XXXX ). This is a formal notice that your claim is disputed. I am requesting validation, made pursuant to the Fair Debt Collection Practices Act. Please note that I am requesting " validation '' ; that is competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay you. My reason for disputing is : my contract was current. Please also be aware that any negative mark found on my credit reports ( including XXXX XXXX and XXXX ) from your company or any company that you represent, for a debt that I don't owe, is a violation of the Fair Debt Collection Practices Act ; therefore if you can not validate the debt, you must request that all credit reporting agencies delete the entry. Pending the outcome of my investigation of any evidence that you submit, you are instructed to take no action that could be detrimental to any of my credit reports. Failure to respond within 30 days of receipt of this certified letter will result in small claims legal action against your company at my local venue. I will be seeking a minimum of {$5000.00} in damages for : 1 ) Defamation 2 ) Negligent Enablement of Identity Fraud 3 ) Violation of the Fair Debt Collection Practices Act ( including but not limited to Section 807-8 ) You will be required to appear in a court venue local to me, in order to formally defend yourself. For the purposes of 15 USC 1692 et seq., this Notice has the same effect as a dispute to the validity of the alleged debt and a dispute to the validity of your claims. Please Note : This notice is an attempt to correct your records, and any information received from you will be collected as evidence should any further action be necessary. This is a request for information only, and is not a statement, election, or waiver of status. P.S. Please be aware that dependent upon your response, I may be detailing any potential issues with your company via an online public press release, including documentation of any potential small claims action. -- Very Respectfully, XXXX XXXX

Company Response:

State: MD

Zip: 20735

Submitted Via: Web

Date Sent: 2021-08-21

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4651086

Date Received: 2021-08-21

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I was mailed a letter that was predate XX/XX/21 from Midland Credit Management that arrived at my house on XX/XX/21 telling me I had till XX/XX/XXXX to accept their terms on a debt from a credit card company they purchased the debt from in the amount of XXXX. All it states is that it was purchased from XXXX XXXX and I had two options offered to me to close out this debt to them. At no point have I agreed to or signed any contract with this alleged debtor. I am filling this complaint as I have been no validation of this alleged debt. I have not been shown proof where I have signed any agreement or contract with this company. I have not been given reasonable time to respond. I have not been given a reasonable offer. I am also a XXXX veteran having served during the XXXX XXXX and do not appreciate these predator tactics while people are trying to get back on their feet during COVID. I expect respect and decency from this company and also my rights to be respected and followed!

Company Response:

State: NY

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-08-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4651084

Date Received: 2021-08-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I am a military spouse attempting to resolve the below account. I disputed the item and the debt collector immediately increases the debt balance. The balance has since decreased. It is illegal for a debt collector to increase the balance to prove a point. Please help me resolve this issue/account. Account info Account name MIDLAND FUNDING Account number XXXX Account type Debt Buyer Responsibility Individual Date opened XX/XX/XXXX Status Collection account. {$1.00}, XXXX past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$1700.00} Balance updated XX/XX/XXXX Recent payment $ XXXX Monthly payment {$0.00} Original balance {$1700.00} Highest balance {$0.00} Terms 1 Months On record until XX/XX/XXXX XX/XX/XXXX

Company Response:

State: SC

Zip: 295XX

Submitted Via: Web

Date Sent: 2021-08-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4651037

Date Received: 2021-08-21

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Yes there's a company on my credit report that I don't know. I asked the creditors to have them to provide the I.P address and they couldn't but still on my report when I gave them 30days to give proof. The company is Midland. They need to give the information that I asked them to give to the creditors but hasn't and still on my report I asked to be removed immediately.

Company Response:

State: MI

Zip: 48203

Submitted Via: Web

Date Sent: 2021-08-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4650648

Date Received: 2021-08-21

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Midland Credit continues to call from various numbers. I do not have an account with them. My wife does. They started calling my daughter as well. The calls are coming 2-3 times a day from multiple numbers and to my work phone which has been affecting my job. Theyve been calling constantly for the past few months as recently as yesterday XX/XX/21. Ive blocked numerous phone numbers and they just come in through several others from MI, CA, MN. This was for some debt my wife has and I made an arrangement with them ( on my wifes behalf ) to pay it off but they did not continue after the first payment. Im not responsible for them breaching that agreement and I will not reauthorize. Yet they continue to call daily and even on weekends. I would like this to stop immediately. Especially since its not my debt to begin with.

Company Response:

State: GA

Zip: 30040

Submitted Via: Web

Date Sent: 2021-08-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4650484

Date Received: 2021-08-20

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: MIDLAND CREDIT MANAGEM has constantly call my place of businessXXXX have call several of my family members threaten them, after I went through the proper channels of challenging all three credit bureau having successfully have this removed they keep placing this item back on my credit report, they are calling from different numbers showing bogus names

Company Response:

State: FL

Zip: 323XX

Submitted Via: Web

Date Sent: 2021-08-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.