ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4663314

Date Received: 2021-08-26

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I have paid this account. I then received notice the account was paid off when I checked my credit report. I made 8 attempts over 2 hours today to call fingerhut. Each time I entered my last 4 digits of my social, an agent answered then while talking hung up. This happened each time I called back with the 8th call ending with me speaking woth XXXX who did the ae thing. I then called Experian who told me since I disputed akd the creditor agreed to the account I need to contact XXXX. I tried to explain I did 8 times with no help. I then went to the website and reset my log in info. When I logged in, the account state Midland Funding have the account. I called XXXX and the agent told me he did not care what I paid with XXXX, but I need to pay {$940.00} which in wrong. Midland Funding stated they sent a letter on XX/XX/XXXX and I confirmed I did not received it and asked if a copy could he emailed or faxed ; the agent told me " no, if you didn't get it that's too bad ''. This incorrect information need to be removed from credit because its incorrect.

Company Response:

State: VA

Zip: 23220

Submitted Via: Web

Date Sent: 2021-08-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4660682

Date Received: 2021-08-25

Issue: Attempts to collect debt not owed

Subissue: Debt was already discharged in bankruptcy and is no longer owed

Consumer Complaint: I do not owe these debts nor have any knowledge of the company

Company Response:

State: TX

Zip: 757XX

Submitted Via: Web

Date Sent: 2021-08-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4657700

Date Received: 2021-08-24

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Received notice in the mail around XX/XX/2020 and received other notices after that on later dates, from Midland Credit Management XXXX Inc. A company I've never heard before and never did any type of business with, but they continued to send me threaten letters violating my rights as a Consumer in many ways and telling me I owe them {$1800.00} and how they were forwarding the account to an attorney for litigation if the account isn't resolved by XXXX. Again I don't even know of this company for them to even send me any kinds of mail from them, from the start threatening me into paying them for anything. I don't even know how they got my information. I responded by mail between XX/XX/2020 or XX/XX/2020 through Postal Service, asking them to Validate the debt they claim I owe them pursuant to law 15 USC 1692g ( b ) as a Consumer. On XX/XX/2020, I received a response follow-up from them acknowledging they received my dispute/validation request for the alleged debt. Along with another form that was blank on both sides, as a response. Midland Credit Management , Inc. failed to provide proof of Validation.

Company Response:

State: GA

Zip: 30349

Submitted Via: Web

Date Sent: 2021-08-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4655606

Date Received: 2021-08-23

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I have been paying on a debt that i thought was XXXX XXXX only. when i questioned the debt collector company they told me the debt is for discover and an auto loan. I've never purchased a car nor have I ever signed or given authorization for my name to be used to purchase a car. In between XXXX & XXXX my purse was stolen with all my identification & credit cards. I made a police report back then police say that report is not in their computer system. I went to the DMV for them to print up any Titles that were ever issued in my name. They told me I have to give the vehicle vend number of the car that I never purchased and the only Title they show in their system for me is what I'm driving now which is a XXXX XXXX with almost XXXX XXXX miles on it and it was a gift to me. Please help this old lady fix this problem.

Company Response:

State: MI

Zip: 48224

Submitted Via: Web

Date Sent: 2021-08-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4654240

Date Received: 2021-08-23

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: I was sued but they did not hand the documents directly to me. Now they are demanding payment for a lawsuit that I had no chance to defend myself from. Illegal.

Company Response:

State: NV

Zip: 89148

Submitted Via: Web

Date Sent: 2021-08-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4654001

Date Received: 2021-08-23

Issue: Communication tactics

Subissue: Used obscene, profane, or other abusive language

Consumer Complaint: i have sent them two letter asking validation of debt by u.s postal service certified mail receipt # ( XXXX ) receipt # ( XXXX ) i have not yet or never did I received that request whch i have a right as a consumer under the ( FDCPA ) they just keep violating my rights under 15 usc 1692c ( a ) ( 1 ) ( c ) ( 1 )

Company Response:

State: NJ

Zip: 075XX

Submitted Via: Web

Date Sent: 2021-08-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4653938

Date Received: 2021-08-23

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: XXXX, XXXX XXXX, MIDLAND CREDIT, XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX is in violation of 15 U.S. Code 1692c - Communication in connection with debt collection ( a ) Communication with the consumer generally Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt ( b ) Communication with third parties Except as provided in section 1692b of this title, without the prior consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy, a debt collector may not communicate, in connection with the collection of any debt, with any person other than the consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector. I the natural person Never gave XXXX, XXXX XXXX, MIDLAND CREDIT, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX consent to report anything to the credit reporting agancies nor do I have a contract to do business with them. XXXX, XXXX XXXX, MIDLAND CREDIT, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX Is in violation of 18U.S.Code 245-Federally protected activities ( a ) ( 1 ) Nothing in this section shall be construed as indicating an intent on the part of Congress to prevent any State, any possession or Commonwealth of the United States , or the District of Columbia , from exercising jurisdiction over any offense over which it would have jurisdiction in the absence of this section, nor shall anything in this section be construed as depriving State and local law enforcement authorities of responsibility for prosecuting acts that may be violations of this section and that are violations of State and local law. No prosecution of any offense described in this section shall be undertaken by the United States except upon the certification in writing of the Attorney General, the Deputy Attorney General, the Associate Attorney General, or any Assistant Attorney General specially designated by the Attorney General that in his judgment a prosecution by the United States is in the public interest and necessary to secure substantial justice, which function of certification may not be delegated. ( 2 ) Nothing in this subsection shall be construed to limit the authority of Federal officers, or a Federal grand jury, to investigate possible violations of this section. ( b ) Whoever, whether or not acting under color of law, by force or threat of force willfully injures, intimidates or interferes with, or attempts to injure, intimidate or interfere with ( 1 ) any person because he is or has been, or in order to intimidate such person or any other person or any class of persons from ( B ) participating in or enjoying any benefit, service, privilege, program, facility, or activity provided or administered by the United States ; XXXX, XXXX XXXX, MIDLAND CREDIT, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX has tired to intimidate by force willfully injuring me from enjoyment of benefits and services administered by the United States ; XXXX, XXXX XXXX, MIDLAND CREDIT, XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX is in violation of 15 U.S. Code 1692d - Harassment or abuse A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : The use or threat of use of XXXX or other criminal means to harm the physical person, reputation, or property of any person. XXXX, XXXX XXXX, MIDLAND CREDIT, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX has engaged in harassing, oppressing and abusing me in the connection of a debt when pursuant to 18 USC 8 pledged all obligation to pay my debt. XXXX, XXXX XXXX, MIDLAND CREDIT, XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX is in violation of 15 U.S. Code 1692e. False or misleading representations A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 2 ) The false representation of ( A ) the character, amount, or legal status of any debt ; or 8 ) Communicating or threatening to communicate to any person credit information which is known or which should be known to be false, including the failure to communicate that a disputed debt is disputed. XXXX, XXXX XXXX, MIDLAND CREDIT, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX has provided false information to XXXX, XXXX, & XXXX

Company Response:

State: NJ

Zip: 08104

Submitted Via: Web

Date Sent: 2021-08-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4653334

Date Received: 2021-08-23

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This account is inaccurately and erroneously reporting. Their intentional and willful furnishing of inaccurate information is a violation of FCRA Section 623 and according to FCRA Section 611. I have done many attempts to reach out to 3 Credit Bureaus but they failed to give me any results or feedbacks about this concern. Please investigate and remove it from my personal credit file. Thank you.

Company Response:

State: PA

Zip: 19152

Submitted Via: Web

Date Sent: 2021-09-03

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4652849

Date Received: 2021-08-22

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Midland is reporting in my credit file however it is inaccurate because it was said to be late, yet all the payments are OK. I do not think that this is mine. I did my research on what to do because it is affecting my scores to badly, I asked for documents, disclosure and where did the account come from but they failed to provide me, so I came online and researched. The plaintiff is asking the same thing that I wanted and at the end of it all the plaintiff won this case. I am talking about the Texas VS Midland Funding Case. I have learned that Midland claims to have a disclosure and an agreement that there is a Consumer Agreement for all who they are collecting from. I guarantee you that there is no such thing that I have agreed upon to.

Company Response:

State: GA

Zip: 30152

Submitted Via: Web

Date Sent: 2021-08-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4652781

Date Received: 2021-08-23

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: The latest credit report I checked still shows that this account is being reported inaccurately and incorrectly, despite that I sent previous dispute letters to your agency. This account is being reported reflecting multiple " violation '' statements. I don't believe the status of this account is accurate. I urge your agency to reinvestigate this account and ensure that correct, fair, and complete reporting is given.

Company Response:

State: MN

Zip: 557XX

Submitted Via: Web

Date Sent: 2021-08-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.