ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6804228

Date Received: 2023-04-06

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Midland Funding LLC had already been paid but refuses to removed collection from all credit reporting agencies.

Company Response:

State: GA

Zip: 30228

Submitted Via: Web

Date Sent: 2023-04-06

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6802181

Date Received: 2023-04-07

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I have NOT been in contact with this company except to file a complaint via CFPB. I am requesting for this company to provide a ( Debt Validation Letter ) signed contract by me proving that they have a legal right to collect on this debt. More importantly to provide the original contract signed by me, authorizing the original company to sell the debt to a third-party collection company. My legal rights are being violated by this Collection Agency because there is no contract signed by me proving a business agreement and they have not provided me with the Original signed contract with my authorization. Reporting a debt without a legal agreement is in direct violation of my rights as a consumer.

Company Response:

State: PA

Zip: 19141

Submitted Via: Web

Date Sent: 2023-04-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6802165

Date Received: 2023-04-07

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I have NOT been in contact with this company except to file a complaint via CFPB. I am requesting for this company to provide a ( Debt Validation Letter ) signed contract by me proving that they have a legal right to collect on this debt. More importantly to provide the original contract signed by me, authorizing the original company to sell the debt to a third-party collection company. My legal rights are being violated by this Collection Agency because there is no contract signed by me proving a business agreement and they have not provided me with the Original signed contract with my authorization. Reporting a debt without a legal agreement is in direct violation of my rights as a consumer.

Company Response:

State: PA

Zip: 19141

Submitted Via: Web

Date Sent: 2023-04-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6801223

Date Received: 2023-04-06

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: My compliant is not only that the amount reported to the credit bureau may be incorrect but that they have misrepresented the information on the account which has led to miscalculating how long it remains on my credit report. Therefore, I am not sure that any of the information is correct since the account has been clearly reaged before reporting to XXXX credit bureau. Now causing it to be on my credit report for longer than 7 years. History : The original debt of {$300.00} for a XXXX XXXX XXXX managed by XXXX XXXX. Due to financial and medical hardship, I became delinquent with this account in the summer of XXXX ( around XXXX ). It went into collection status and although I tried to make periodic payments to the collection agency which totalled to about {$900.00}, there was still a remaining balance due to their continued increases in the amount due which was very questionable when the original debt was only {$300.00}. However, I believe XXXX may have held it for a long time causing the tremendous increase in the amount due. The other issue is that when Midland bought the debt in XX/XX/XXXX they may have reaged the delinquency date by reporting it as a new delinquency account after buying the debt from XXXX XXXX in XX/XX/XXXX. As a result, it makes it look like the delinquency date started in XX/XX/XXXX rather than in XXXX of XXXX when the account was with XXXX bank. As a result, this has manipulated the date of removal and/or how long it stays on my credit report with XXXX.

Company Response:

State: TX

Zip: 77316

Submitted Via: Web

Date Sent: 2023-04-06

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6801183

Date Received: 2023-04-06

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Midland credit management sued me. I never received the copy of the subpoena. The only information that I was give is that it given to my mother at my house. The problem is, is that my mother does not live with, nor did she accept a subpoena on my behalf. I am the sole owner of my home, my mother has maybe been here 5 times in the past 5 years. I believe that they got into court without me showing up to win by default.

Company Response:

State: NY

Zip: 14304

Submitted Via: Web

Date Sent: 2023-04-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6798717

Date Received: 2023-04-05

Issue: Incorrect information on your report

Subissue: Personal information incorrect

Consumer Complaint: XXXX XXXX reported on my credit report and I dont have an account with them and never has. The have a different name address and date of birth on the account they reported on my report

Company Response:

State: MO

Zip: 63135

Submitted Via: Web

Date Sent: 2023-04-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6798549

Date Received: 2023-04-05

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I am a victim of identity theft and as a result must continue to remedy its effects. I have several fraudulent accounts reporting within my credit file, along with addresses I have never resided and fraudulent inquiries. I have reached out to the credit reporting agencies and they have kept the fraudulent accounts/inquiries/addresses from my credit report. The fraudulent addresses that are reporting that I never lived at are XXXX XXXXXXXX XXXX XXXX XXXX XXXX, TX and XXXX XXXX XXXX XXXX XXXX, XXXX, GA. The fraudulent accounts are XXXXXXXX XXXX {$14000.00}, XXXX XXXX {$1100.00}, XXXXXXXX XXXX {$440.00}, Midland Credit {$1300.00}, XXXX account XXXX, XXXX XXXXXXXX, XXXX XXXX {$4400.00}, XXXX XXXX {$240.00} and XXXX XXXX {$330.00}. Fraudulent Inquiries : XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXXXXXX, XXXX XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX

Company Response:

State: TX

Zip: 77459

Submitted Via: Web

Date Sent: 2023-04-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6798125

Date Received: 2023-04-05

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: this debt does not belong to me i have already ask them to prove the debt, and the documents that was sent back were not of any proof, please delete this account from my credit report XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response:

State: MD

Zip: 21217

Submitted Via: Web

Date Sent: 2023-04-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6797641

Date Received: 2023-04-05

Issue: Fees or interest

Subissue: Problem with fees

Consumer Complaint: Some time before XX/XX/2022, I bought 2 bras from XXXX XXXX using their XXXX XXXX issued charge card. I paid them 1 month late for the bras as I was considering returning them for poor quality. They charged me late fees through XX/XX/2022, of which I paid ONE, given that I was one month late on the payment. They continued to accrue charges until XX/XX/2022, then charged off the debt and sold it to Midland Credit Management. In previous discussions with XXXX XXXX I explained that I paid them all that was due. They would not negotiate and the debt is now {$450.00}, all of which is bogus late and other fees.

Company Response:

State: TX

Zip: 76017

Submitted Via: Web

Date Sent: 2023-04-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6797431

Date Received: 2023-04-05

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: The amount in collections continues to increase which is more than the original debt that was bought by this midland credit company. The amount owed increases beyond the original debt amount which is inaccurate and I want the debt removed from my credit report immediately for criminal practices. I keep getting calls at all times of the day and night which is causing me mental and physical stress.

Company Response:

State: GA

Zip: 301XX

Submitted Via: Web

Date Sent: 2023-04-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.