DISCOVER BANK


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"Products" offered by DISCOVER BANK with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7834080

Date Received: 2023-11-11

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I have not Supplied proof under the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I presume that no proof of the alleged debt, nor therefore any such debt, in fact therefore exists.

Company Response:

State: HI

Zip: 96816

Submitted Via: Web

Date Sent: 2023-11-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7833653

Date Received: 2023-11-11

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act, account DISCOVER BANK # XXXX, 15 U.S.C 1681 section 602 A. States that I have a right to privacy 15 U.S.C 1681 section 604 A. Section 2 : It also states that a consumer report agency can not furnish a account without my written instructions

Company Response:

State: IL

Zip: 620XX

Submitted Via: Web

Date Sent: 2023-11-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7833113

Date Received: 2023-11-10

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting Act ( FCRA ) this creditor has violated my rights under 15USC 1681 section 602 states I have the right to privacy 15 USC 1681 section 604a section 2 it also states a consumer reporting agency can not furnish an account without my written instructions under15 USC 1666b a creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose DISCOVER BANK account has become 120 Days Late Between XX/XX/2023 and XX/XX/2023, your DISCOVER BANK credit card status changed from " 90 Days Late '' to " 120 Days Late ''. During this period, you made 0 out of 1 payment on time.

Company Response:

State: GA

Zip: 30904

Submitted Via: Web

Date Sent: 2023-11-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7833024

Date Received: 2023-11-10

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I DO NOT HAVE A CONTRACT WITH DISCOVER FINANCIAL SERVICES AND THEY DO NOT HAVE MY PERMISSION FOR ANY USE OF INFORMATION. THIS IS FRAUD.

Company Response:

State: CA

Zip: 92201

Submitted Via: Web

Date Sent: 2023-11-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7828932

Date Received: 2023-11-10

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I've noticed unauthorized hard inquiries on my credit report from XX/XX/2021 XXXX

Company Response:

State: MI

Zip: 482XX

Submitted Via: Web

Date Sent: 2023-11-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7828548

Date Received: 2023-11-10

Issue: Trouble using your card

Subissue: Can't use card to make purchases

Consumer Complaint: Ive had discover card for about a few years now of which I always paid on time. Now there was a point where I was not working so I had a hard time paying it so it did go unpaid which I take full responsibility for. When I was able I put {$2000.00} towards the bill and am back to paying on time as normal. The time when I was unable to pay they suspended my spending privileges, Ive reach out multiple times to get it unsuspended and request has been denied. Times are hard its inflation. I would like to use the card. Paying on time is not an issue whatsoever but atleast give me a card and let me use my account.

Company Response:

State: GA

Zip: 30349

Submitted Via: Web

Date Sent: 2023-11-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7827734

Date Received: 2023-11-09

Issue: Closing your account

Subissue: Company closed your account

Consumer Complaint: Let me be really clear at this point, I will not tolerate being discriminated against by you for being from the XXXX XXXX, you provided false information to a complaint raised to the CPFB a federal agency. Your last response to the CFPB, stated very clearly in writing, a lie. You wrote in your response that I was told if I had not completed a tax return, I should call you. This is blatantly untrue. The email is attached, the email says that if for any reason I am unable to complete the form, I should contact you, to be clear, there is no reason I could not complete the form, so I signed it and sent it back to you, I did then contact discover, who explained to me how to fill out the form. The Equal Credit Opportunity act requires you to not discriminate based on national origin, I did not know what this form is, nor what information the IRS holds about me, since I'm not from the XXXX XXXX. Failing to provide information on this, or an alternative means that you violated this law. To be clear, this is a blatent violation of Federal Law. You will not be allowed to get away with this, DO THE RIGHT THING AND RESOLVE IT. This isnt about some corporate power struggle, you have ruined my credit score, on purpose, because of my national origin. Thanks a lot.

Company Response:

State: CA

Zip: 92083

Submitted Via: Web

Date Sent: 2023-11-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7826955

Date Received: 2023-11-09

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Consumer Complaint: i sent a prior dispute but needed to update we authorized only the charges from XXXX XXXX XXXX XXXXXXXX XXXX CA this is correct the card we now know was duplicated and used after the hacking and texts messages sent

Company Response:

State: CA

Zip: 93065

Submitted Via: Web

Date Sent: 2023-11-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7826744

Date Received: 2023-11-09

Issue: Getting a credit card

Subissue: Card opened without my consent or knowledge

Consumer Complaint: Was shock to find out that there is a open Discover credit card in my credit report this account is fraudulent never gave any one permission to open this account please remove from my credit report Thank you

Company Response:

State: TX

Zip: 77009

Submitted Via: Web

Date Sent: 2023-11-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7826669

Date Received: 2023-11-09

Issue: Other features, terms, or problems

Subissue: Problem with balance transfer

Consumer Complaint: On XX/XX/2023. The Discover posted my balance transfer for the amount of {$10000.00} and interest of {$430.00}. For paying a Loan that my partner XXXX XXXX has with XXXX XXXX XXXX XXXX. I called Discover and ask for transaction ID number payment number and they told me they do not have that information because Discover paid electronically. XXXX need that information to trace the payment. As per today, there is a balance in my account was never paid to XXXX and Discover charged me for it with interest. On the XXXX side the loan keeps accruing interest because Discover did no pay them.

Company Response:

State: DC

Zip: 200XX

Submitted Via: Web

Date Sent: 2023-11-09

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.