DISCOVER BANK


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"Products" offered by DISCOVER BANK with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7920255

Date Received: 2023-11-28

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: My personal information was used by someone else to obtain credit from these different companies. I've sent out multiple dispute letters to each credit bureau, dating back to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response:

State: MN

Zip: 55422

Submitted Via: Web

Date Sent: 2023-11-28

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7920166

Date Received: 2023-11-28

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Consumer Complaint: ACCOUNT ENDING IN XXXX WAS COMPROMISED DATA BREACH AND IDENTITY THEFT BELIEVED TO BE AT HAND AS WELL AS TEXT SCAMMING AND BREACHING DATA. I HAVE REQUESTED A NEW CARD FROM DISCOVER WITH AN UPDATE AND THEY HAVE NOT REPLIED

Company Response:

State: CA

Zip: 93065

Submitted Via: Web

Date Sent: 2023-11-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7920120

Date Received: 2023-11-28

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Consumer Complaint: On XX/XX/XXXX I pre-purchased a XXXX XXXX for {$5700.00}. This was a purchase for an item that was to be delivered between XXXX XXXX and XXXX XXXX. As time passed and I had not received any updates or information from XXXX, I decided to contact them. To my surprise, XXXX did not answer any of my e-mails, calls, voicemails, or online request forms. I began getting worried about a fraud situation, so I decided to start a dispute with Discover Card on XX/XX/XXXX. I submitted all of the e-mails, documents, invoice, etc to the credit card company, and to my surprise, the dispute was denied. I contacted the credit card company and they said that they needed some sort of document showing that XXXX did in fact owe me a refund. I explained that XXXX is not responding to any form of communication. I went online and found similar cases with XXXX, where the victims were issued a refund by their credit card company. I sent these cases to Discover Card, and still, my dispute was denied. I, as a consumer, feel that I was part of a fraud, and should be protected by my credit card company. Please help me.

Company Response:

State: NY

Zip: 100XX

Submitted Via: Web

Date Sent: 2023-11-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7919872

Date Received: 2023-11-28

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I was a victim of XXXX data breach and would like all negative accounts removed and deleted

Company Response:

State: CA

Zip: 90250

Submitted Via: Web

Date Sent: 2023-11-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7919557

Date Received: 2023-11-29

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: I received a summons ( CIVIL ) from XXXX XXXX XXXX, XXXX on XX/XX/XXXX at my residence indicating ( attorneys for plaintiff- Discover Bank for {$2700.00}. Opened XX/XX/XXXX. Discover is showing this account as ( CHARGED OFF ). This lawsuit is asking for a judgement thru the courts on a charged off account by Discover card. Also indicating they are representing them. XXXX XXXX XXXX pplc. # XXXX XXXX. I have no vehicle and no money and am on XXXX. I can't respond to this lawsuit or file a answer. It indicates that if I fail to respond a default judgement will be entered against Me on an account the DISCOVER CLOSED AND CHARGED OFF.

Company Response:

State: AZ

Zip: 86442

Submitted Via: Web

Date Sent: 2023-11-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7919314

Date Received: 2023-11-29

Issue: Getting a credit card

Subissue: Card opened without my consent or knowledge

Consumer Complaint: My XXXX Discover Bank card was reopened without my knowledge or authorization. The bills are being sent to an address I don't recognize.

Company Response:

State: NY

Zip: 11746

Submitted Via: Web

Date Sent: 2023-11-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7918437

Date Received: 2023-11-28

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Pursuant to 15 USC 6802 - Obligations with respect to disclosures of personal information. I am exercising my right to opt out of the disclosure of my nonpublic personal information to nonaffiliated third parties, as provided under the Graham-Leach-Bliley Act. I do not wish my nonpublic information shared with nonaffiliated third parties.

Company Response:

State: TX

Zip: 78748

Submitted Via: Web

Date Sent: 2023-11-28

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7916817

Date Received: 2023-11-29

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: On XX/XX/2023 an application was submitted to Discover for a credit card that was not done or authorized by me. My credit report was pulled and a hard inquiry was done, resulting in my credit score going down. The account was denied and not opened, but someone has my information. I have reached out to Discover, and they are going to change it to a soft inquiry, so it will come off my report in 90 days. I have also notified XXXX of the fraudulent inquiry and they are putting a security notice on my report for the next year, which will also go to XXXX and XXXX.

Company Response:

State: SC

Zip: 293XX

Submitted Via: Web

Date Sent: 2023-11-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7915680

Date Received: 2023-11-29

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Subject : Formal Complaint - Incomplete Verification, Reporting Inaccuracies, and FDCPA Violation Discover card ending in XXXX XXXX I am writing to express significant concerns regarding Discover 's recent reinvestigation results on the account associated with my name. Discover 's failure to provide essential account-level documentation, inaccuracies in verification, and potential violations of the Fair Debt Collection Practices Act ( FDCPA ) have led to severe consequences. Discover allegedly verified information without furnishing necessary documentation, breaching 15 U.S.C. 1681s-2 ( b ) ( 1 ) and 15 U.S.C. 1681s-2 ( b ) ( 6 ) ( 1 ). Moreover, false credit information dissemination since about XX/XX/2022 has resulted in credit denials and harmed my record, indicating a breach of contract. I assert that Discover 's actions were willful and reckless, violating section 1681s-2 ( b ) of the FCRA. Additionally, potential FDCPA violations under 15 U.S.C. 1692e ( 2 ) ( A ) regarding late payments raise concerns about false representations of debt. Discover 's failure to conduct a thorough investigation and inaccurate reporting have caused distress, lower credit scores, and credit denial. Alleged violations of 15 U.S.C. 1681s-2 ( b ) ( 1 ) ( B ) further compound these issues. I urgently request your attention to rectify these violations, safeguard my financial standing, and prevent legal action. Immediate corrective measures are crucial to restore accuracy and fairness in the verification process. Thank you for your prompt attention to this matter. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX XXXX XXXX

Company Response:

State: NY

Zip: 11741

Submitted Via: Web

Date Sent: 2023-11-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7915627

Date Received: 2023-11-29

Issue: Getting a credit card

Subissue: Application denied

Consumer Complaint: I applied to Discover for a personal loan.. ( They do that now ) I was surprised that I was denied I press the button for info on why I why denied. It stated an issue with a Discover card in XXXX In XXXX I was close to death And my criminal brother illegally used my credit cards. When I started to recover I Made a police report and every credit card company reversed or dismissed the charges. Discover card dragged me through court even tho I could barely walk And LOST. Now they are denying me a loan and possibly negatively effecting my over XXXX XXXX XXXX with a loan denial Because of a case that they LOST 13 years ago??? Even if Lost NYS statues of limitations is 6 years. My main concern is damage to my credit rating because of a case 13 years ago that they LOST in XXXX.

Company Response:

State: NY

Zip: 10026

Submitted Via: Web

Date Sent: 2023-11-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.