DISCOVER BANK


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"Products" offered by DISCOVER BANK with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 7154215

Date Received: 2023-06-22

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I am writing to delete and remove the following accounts and information off of my consumer report. The accounts and information listed below should not be reported on to my consumer report. This is a direct violation of the FDCPA and FCRA and needs to be deleted and removed off of my consumer report immediately as it's violating several laws. Remove these accounts and information immediately!

Company Response:

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7154162

Date Received: 2023-06-22

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I am writing to delete and remove the following accounts and information off of my consumer report. The accounts and information listed below should not be reported on to my consumer report. This is a direct violation of the FDCPA and FCRA and needs to be deleted and removed off of my consumer report immediately as it's violating several laws. Remove these accounts and information immediately!

Company Response:

State: FL

Zip: 33610

Submitted Via: Web

Date Sent: 2023-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7153607

Date Received: 2023-06-22

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Consumer Complaint: I received a refund from the merchant, see attached refund receipt. Credit card coXXXX has not refunded back to my account.

Company Response:

State: FL

Zip: 342XX

Submitted Via: Web

Date Sent: 2023-06-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7153478

Date Received: 2023-06-22

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I have some accounts reported in my credit report that do not belong to me and I would like to remove it due to identity theft.

Company Response:

State: MA

Zip: 02740

Submitted Via: Web

Date Sent: 2023-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7150260

Date Received: 2023-06-21

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I have made several attempts to address the issue of fraudulent, inaccurate, and misleading items appearing on my consumer report. These items have had a significant impact on my life and have caused immense stress. I want to emphasize that I never authorized any of this information to be associated with my name, as I am a victim of identity theft.

Company Response:

State: FL

Zip: 33613

Submitted Via: Web

Date Sent: 2023-06-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7150237

Date Received: 2023-06-21

Issue: Fraud or scam

Subissue:

Consumer Complaint: I received a letter from Discover bank dated XX/XX/XXXX in response to my request for privacy and confidentiality in accordance to the fair Credit Reporting Act and the Graham-Leach-Bliley Act of 1999 alleging to be reporting accurately. I have enclosed a copy of a report obtained from XXXX evidence of noncompliance to my written request for deletion of the reported account from all consumer reporting agencies purported as credit bureau agencies. As of XX/XX/XXXX my credit limit of {$250000.00} is reported inaccurately as charge off/income to credit report. IRS definition of charge off is considered income. Why is income being reported on my credit report? A company cant report something as both income and debt. Has this credit balance been refunded in accordance to 15 U.S.C. 1666d? Please take notice, I revoke authorization of use and access to consumer reports for any credit decision for extension of credit and exclusion of labor/income as consideration for any extension of credit as the labor of a human being is not a commodity or article of commerce. As a protected class, I decline to any classification of that of an employee. Take notice of the modification to the terms and conditions herein for reconsideration of credit application to conform to the truth in lending act for an open-end consumer credit plan 15 U.S.C. 1635 and 15 U.S.C. 1637.

Company Response:

State: FL

Zip: 33312

Submitted Via: Web

Date Sent: 2023-06-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7150027

Date Received: 2023-06-21

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I CHECKED MY REPORT AND THIS CREDIT LOAN IS ON IT, WHICH I HAVE NO KNOWLEDGE OF.

Company Response:

State: NY

Zip: 11368

Submitted Via: Web

Date Sent: 2023-06-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7149770

Date Received: 2023-06-21

Issue: Other features, terms, or problems

Subissue: Other problem

Consumer Complaint: I received a stalement from your company requesting of a payment from XXXX XXXX in the amount of {$470.00}. I am willing to pay off this account in the full amount of {$2600.00}, together with your assurance that you will accept payment in direct and immediate exchange for the original instrument of indebtedness in its original form. According to 12 U.S.Code 83, " No national bank shall make any loan or discount on the security of the shares of its own capital stock ''. No money, devices, or services were loaned by DISCOVER to XXXX XXXX nor CREDIT WITH XXXX. I request documentary evidence on account ending in XXXX, pursuant to 15 U.S Code 44 which states that it must include all documents, papers, correspondence, books of account, and financial and corporate records which involve all derives, assignees, hypothecations in connection with my all-caps name. I require this clarification in order to address the billing error for the amount shown in Exhibit ( A ). I need clarification as to who funded the account and how much is owed according to the journal and ledger entries from the date of opening of this account as described in IRS Publication 583 as the 10-K. On the public and private side showing accounts receivable and payable.

Company Response:

State: MN

Zip: 55369

Submitted Via: Web

Date Sent: 2023-06-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7148597

Date Received: 2023-06-21

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: Discover Bank : this card was opened fraudulently, and I don't know anything about this card I saw this on my credit card my statement, and I went to file an alert with XXXX and I noticed this activity and 100 % of it is fraudulent! XXXXXXXX XXXX : this credit card was opened 100 % fraudulently, And I believe someone stole my identity from the IRS and filed a tax return in my name twice I put it personal filing PIN on my IRS account and when I went back on to my XXXXXXXX XXXX I saw multiple items that were opened up that I do not have anything to do with! XXXX XXXX : this account was opened up 100 % fraudulently when somebody got my passport and a copy of my ID in California and was able to file IRS tax returns in my name, this was before I got a personal filing PIN and they continue to open up accounts using my identity and all of my information I had my purse stolen with mail in it my passport and ID in California years back and they have been opening accounts in my name, and I'm ready to put a stop to it and get my account 's back on track! XXXX phone company : somebody stole my identification card and was able to go into the phone store and open up an account using my ID and I am very upset about this because they should have checked it and looked into it and not just let somebody use it I would like this removed please!

Company Response:

State: OR

Zip: 972XX

Submitted Via: Web

Date Sent: 2023-06-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7145147

Date Received: 2023-06-20

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I am a victim of identity theft! I sent the proper documents for each fraudulent account. The companies continue to update my address from the credit bureaus which I did not give and authorization to do so. The accounts need to block and removed from my credit report.

Company Response:

State: NY

Zip: 11412

Submitted Via: Web

Date Sent: 2023-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.