Date Received: 2023-07-17
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: To Whom It May Concern : XXXX XXXX Discover Bank Account No : XXXX I have contacted Discover Bank card services several times about the incorrect reporting of the balance they show I owe. The outstanding debt has been paid in full, but it is still showing on my credit report with an open balance of {$370.00}. I sent a letter to all three credit reporting agencies with proof the debt has been settled through Discover Banks ' third-party collecting agency XXXX XXXX XXXX XXXX but as of my latest credit report, this debt is still listed as owed and does not reflect a XXXX balance. I have attached a copy of the communication from XXXX XXXX XXXX showing this debt has been settled.
Company Response:
State: GA
Zip: 30458
Submitted Via: Web
Date Sent: 2023-07-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-17
Issue: Took or threatened to take negative or legal action
Subissue: Threatened or suggested your credit would be damaged
Consumer Complaint: I hired XXXX XXXX XXXX. So far since XX/XX/2022 they've settled only XXXX of XXXX and are in process with a second now. The third is XXXX. XXXX owed. They have summoned me to court they threatened to XXXX my house. My daughter is on it too that will effect her! They want all of the money and I can not do anything about it. I don't have it. I don't have a car and this fdr should have settled this for me. But they didn't. Their " legal '' department is doing nothing they want the money too.
Company Response:
State: MA
Zip: 023XX
Submitted Via: Web
Date Sent: 2023-07-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-17
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: In accordance with the Fair Credit Reporting Act this creditors has violated my rights under 15 USC 1681 section 602 states I have the right to privacy. 15 USC 1681 section 604a section 2 it also states that the consumer reporting agency can not furnish an account without my written instructions. Under 15 USCS 1666b a creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose. XXXX XXXX : XX/XX/XXXX ( 30 days late ) XX/XX/XXXX ( 30days late ) XXXX XXXX : XX/XX/XXXX ( 30 days late ) XX/XX/XXXX ( 60 days late ) XX/XX/XXXX ( 90days late ) XX/XX/XXXX ( 120 days late ) XX/XX/XXXX ( 30 days late ) XX/XX/XXXX ( 30 days late ) XXXX XXXX XXXX XXXX : XX/XX/XXXX ( 30 days late ) XX/XX/XXXX ( 30days late ) XX/XX/XXXX ( 30 days late ) XX/XX/XXXX ( 30 days late )
Company Response:
State: VA
Zip: 201XX
Submitted Via: Web
Date Sent: 2023-07-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-18
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: In accordance with the fair credit Reporting act XXXX Account # XXXX, has violated my rights. 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose.
Company Response:
State: TX
Zip: 77642
Submitted Via: Web
Date Sent: 2023-07-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-16
Issue: Closing your account
Subissue: Company closed your account
Consumer Complaint: 18 USC 8 describes obligations of the U.S. Coupons are on the list as obligations. Senate Document No 43 73rd Congress pledges to pay FRN in exchange for government obligations. UCC 3-104 also describes coupons as legal tender. I submitted coupons as money orders payable to Discover who refused payment. According to UCC 3-603 failure to accept payment means discharge of debt. Even though they acknowledge the law regarding credit balances on their statement under credit balances where it states any positive balance is money owed to the customer, ( 15 USC 1666 D ) they closed my account because they claimed I owed them money.
Company Response:
State: IL
Zip: 60466
Submitted Via: Web
Date Sent: 2023-07-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-16
Issue: Fees or interest
Subissue: Problem with fees
Consumer Complaint: The Discover card was opened in XXXX. Around XXXX of XXXX, I took a cash advance of {$100.00}. When I made this transaction, I thought a cash advance was considered a transaction like a purchase. While making payments on the credit card balance, I thought the cash advance was being paid with my monthly payments. I didn't realize there is a separate interest charge for cash advances. Over the course of 17 years, none of my payments have gone to pay this cash advance. Apparently, none of the monthly payments made are applied to the advance, until the balance of the purchases is paid in full. This {$100.00} cash advance now shows as a balance of {$8100.00}. All interest charges for the {$100.00}. This account is enrolled in auto withdraw from my bank, and I rarely use the card. When I was declined to make a purchase recently, it caused me to go back and look at my statements. This is where I saw the outstanding balance for the Cash Advance, that I am now over my limit, and my payments are continuing to increase monthly due to the interest. Being over the limit is now being reported to my credit report and my score is being affected. Initially I thought I was a victim of fraud. I reached out to Discover to discuss this issue. This is when I realized that I was not a victim of fraud but was a victim of predatory lending. The {$8000.00} was a result of the {$100.00} cash advance. I was told their records only go back 7 years. The best they said they could do was credit me back 3 months of interest paid on the advances and offered to put me in a payment plan. I do not abuse my credit cards ; I only have a {$910.00} purchase balance on the card. My payments are always made on time. If you look at the last payment made of {$220.00}, {$200.00} went to the cash advance interest, only {$13.00} went towards the interest for the purchases. At this rate, the advance will never be paid off. Each month my minimum payment continues to increase. If they can not document the XXXX cash advance made, how can they continue to charge interest on it?
Company Response:
State: PA
Zip: 193XX
Submitted Via: Web
Date Sent: 2023-07-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-17
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: Discover Card was opened in my name. I noticed that an account was reported on my credit report. When I called, they said my card was closed due the fact that they were trying to reach me to verify my identity and I did not respond or could not be reached. I explained it was not my account.
Company Response:
State: NY
Zip: 117XX
Submitted Via: Web
Date Sent: 2023-07-17
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-17
Issue: Getting a credit card
Subissue: Delay in processing application
Consumer Complaint: Consumer Financial Protection Subject : Summary of Discover Banks Violation of Equal Opportunity, Partiality, and Malicious Compliance of Extension of Credit Dear Sir/Madam , I am writing to provide a summary of the concerning conduct by Discover Bank that has raised serious questions regarding equal opportunity, partiality, and malicious compliance of extension of credit. I believe that Discover Bank has engaged in practices that infringe upon the rights of consumers and violate the principles of fair lending. I am seeking your assistance in addressing these issues and ensuring a just resolution. I have sent letters and even spoke with them over phone calls and it complicit bias, with no concrete reasoning to their decisions. The following summarizes the concerns I have regarding Discover Banks conduct : 1. Violation of Equal Opportunity : It has come to my attention that Discover Bank may have violated equal opportunity regulations, which ensure that consumers are treated fairly and without discrimination based on their race, gender, ethnicity, or other protected characteristics. I believe that Discover Banks lending practices have displayed bias or unequal treatment towards certain individuals or groups, thereby denying them equal access to credit opportunities. 2. Partiality : Discover Bank has shown indications of partiality in its extension of credit. There are concerns that decisions related to granting credit or establishing credit limits may have been influenced by factors outside of objective criteria, such as personal preferences or biases. This partiality undermines the principles of fair lending and equal opportunity. 3. Malicious Compliance of Extension of Credit : I respectfully request that the Consumer Financial Protection Bureau conduct a thorough investigation into these matters. It is crucial to determine if Discover Banks actions have indeed violated equal opportunity regulations, displayed partiality, or engaged in malicious compliance of extension of credit. I believe that the following actions should be considered as part of the investigation : Evaluation of Discover Banks lending practices, including reviewing loan applications, credit decisions, and credit limit determinations. Analysis of data and metrics to identify any patterns or discrepancies that indicate potential bias or partiality in lending practices. Assessment of Discover Banks compliance with fair lending laws and regulations, particularly those related to equal opportunity and responsible lending. I appreciate your attention to this matter and request that appropriate actions be taken to rectify the situation. If any further information or documentation is required, please do not hesitate to contact me. Thank you for your time and assistance in addressing these concerns. I trust in the Consumer Financial Protection Bureaus commitment to upholding consumer rights and ensuring fair lending practices. Sincerely, XXXX XXXX
Company Response:
State: GA
Zip: 30309
Submitted Via: Web
Date Sent: 2023-07-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-16
Issue: Getting a credit card
Subissue: Delay in processing application
Consumer Complaint: On XX/XX/XXXX i was solicited to apply for a credit card and i filled out the application promissory note and was approved for a line of credit {$1000.00} credit card. On XX/XX/XXXX i received an email stating i need to fill for SSA-89 and also send a copy of my social security card or my account will be closed within 14 days. For XXXX XXXX XXXX XXXX to run verification on my identity. I responded and stated i did not consent to giving my details to any third party especially XXXX as they are in the business of selling information and also had a security breach in XXXX according to their sec filings XXXX form, where XXXX XXXX peoples information and identities was breached and identities stolen. Also I have no disclosures of what they will do with my information or a copy of my social security card. 14 days has passed an my account has not been closed as discover said it would if i did not fill out the requested forms. I refused to consent to filling SSA-89 or sending a copy of my social security card. The SS8-89 is a voluntary form. Pursuant to 4 CFR83.9 ( b ) individuals asked to voluntarily provide their SSN shall suffer no penalty or denial of benefits for refusing to provide it. If Discover knows of any such law that states otherwise they must provide it. I reviewed DISCOVER CARD XXXX document filed with the Securities and Exchange Commission and could not find anywhere where it stated that they ask customers to fill out the requested documents or request them to provide copies to be handed to third parties. On page 32 on Discover financial XXXX form Commission File Number XXXX DISCOVER FINANCIAL SERVICES it stated the following : If we are unable to securitize our receivables, it may have a material adverse effect on our liquidity, cost of funds and overall financial condition. We use the securitization of credit card receivables, which involves the transfer of receivables to a trust and the issuance by the trust of beneficial interests to third-party investors, as a significant source of funding as well as for contingent liquidity. Our average level of credit card securitized borrowings from third parties was {$15.00} XXXX and {$15.00} XXXX for the years ended XX/XX/XXXX and XXXX, respectively. Although the securitization market for credit cards has been re-established since the financial crisis, there can be no assurance that there will not be future disruptions in the market. Our ability to raise funding through the securitization market also depends, in part, on the credit ratings of the securities we issue from our securitization trusts. If we are not able to satisfy rating agency requirements to maintain the ratings of asset-backed securities issued by our trusts, it could limit our ability to access the securitization markets. Additional factors affecting the extent to which we may securitize our credit card receivables in the future include the overall credit quality of our receivables, the costs of securitizing our receivables, the demand for credit card asset-backed securities, and the legal, regulatory, accounting and tax requirements governing securitization transactions and asset-backed securities, generally. For example, in XX/XX/XXXX, the XXXX XXXX on Banking Supervision published a revised securitization framework for banks calculation of credit risk capital requirements for exposures to securitization transactions. These changes, which, according to the XXXX publication, must be implemented by the beginning of XXXX, could negatively impact the pricing and/or volume of our asset-backed securities issuances. A prolonged inability to securitize our credit card receivables, or an increase in the costs of such issuances, may have a material adverse effect on our liquidity, cost of funds and overall financial condition. https : //www.sec.govXXXX I looked through the Discover card agreement and terms and conditions and looked to find the disclosures of what was stated in their sec filings. I was unable to find it and i wrote discover a letter asking for the section where they gave me full disclosure of what happens with my credit card application and its involvement with XXXX parties and securitization. Discover failed to respond i have included a copy of the letter i sent. Discover is committing securities fraud by not informing its card members its credit card securitization practices making money off our backs without giving full disclosure of the facts and lying to their investors. I have told Discover if they did not respond within the time frame i would file a complaint with CFPB FTC and will be a whistleblower to the Securities and Exchange Commission and have them investigate this deception against us unsuspecting consumers who extend our credit in good faith to Discover card who commits unfair and deceptive practices willfully relying on our ignorance.
Company Response:
State: NV
Zip: 890XX
Submitted Via: Web
Date Sent: 2023-07-25
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-16
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: XX/XX/XXXX Discover Bank XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Request for Deletion of Closed Accounts from Credit Report Dear, Discover Bank I hope this letter finds you well. I am writing to request the deletion of certain closed accounts from my credit report. I have recently reviewed my credit history and noticed that these closed accounts are still appearing on my credit report, which may be negatively impacting my creditworthiness. I would like to bring to your attention the following closed accounts that I believe should no longer be listed : Closed Date : XX/XX/XXXX I kindly request that you investigate this matter and take the necessary steps to remove these closed accounts from my credit report. The Fair Credit Reporting Act ( FCRA ) requires that outdated or inaccurate information be promptly removed from credit reports. I understand that the FCRA grants consumers the right to dispute inaccurate or outdated information and have it corrected or removed. I am confident that these closed accounts fall under such provisions. Please consider this letter as a formal dispute and request for investigation. As per the FCRA, I request that you provide written notification to all credit reporting agencies to delete these closed accounts from my credit report. Furthermore, I request that you send me a written confirmation once the necessary actions have been taken. I appreciate your prompt attention to this matter. Should you require any additional information or documentation from my end, please let me know, and I will gladly provide it. I trust that you will handle this request in accordance with the guidelines outlined in the FCRA. Thank you for your understanding and cooperation. I look forward to a swift resolution of this matter. Sincerely,
Company Response:
State: MO
Zip: 631XX
Submitted Via: Web
Date Sent: 2023-07-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A