Date Received: 2021-10-10
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I PREVIOUSLY CONTACTED THE COMPANIES AND LISTED SUPPORTING DOCUMENTS BELOW TO HAVE THESE FRAUDULENT ACCOUNTS. I HAVE CONTACTED THE DATA FURNISHER AND ASKED THEM TO REMOVE THE FRAUDULENT ACCOUNTS. ACCOUNTS : 1.XXXX XXXX XXXX UNAUTHORIZED ACCOUNT 2.TRANSWORLD SYS INC/XXXX XXXX UNAUTHORIZED ACCOUNT
Company Response:
State: CA
Zip: 92335
Submitted Via: Web
Date Sent: 2021-10-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-10-08
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I have been getting repeated phone calls since the past one month from Transworld Systems Collection Agency, the number is XXXX. They have been asking for a debt for their client XXXX XXXX for an amount of {$430.00}, which I have never owed and that I do not even know who this energy company is. They have also got access to my credit and that my credit points have been affected because of this breach.
Company Response:
State: TX
Zip: 75025
Submitted Via: Web
Date Sent: 2021-10-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-10-07
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Amount of {$90.00} for an hour parking at XXXX XXXX XXXX, XXXX XXXX, FL XXXX. It took me over an hour of driving around to find parking throughout this historic neighborhood. I went in and out multiple times of different and the same parking lots since they were all full. I did park and pay at a Parking space and then I also parked at another handicapped parking spot. I also had to input the make and model vs the license plate. There were also people taking cash payments in some of them. It was chaotic. They have provided a pic of a moving car... Yes a car in movement in a parking lot. Not a parked car. This is unacceptable. And as I said, I also paid someone and cash to park. They need to have signs to say how they collect and how if you fail to keep your stub 3 months later as proof, a {$100.00} payment will be requested. I demand for this to be removed. For any parking facility to have ample handicap spaces close to were payment is to be made and a notice to keep your stub for 3 months down the row in order to provide proof of payment.
Company Response:
State: FL
Zip: 33547
Submitted Via: Web
Date Sent: 2021-10-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-10-06
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: Today, XX/XX/2021, I called Transworld Systems Inc. in order to get their address. I was requesting the address in order to get proof of a debt. XXXX XXXX refused to give me the address. I believe her actions are in contradiction with the regulations regarding the collection of debts.They may be reached at XXXX. Thank you
Company Response:
State: DC
Zip: 20018
Submitted Via: Web
Date Sent: 2021-10-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-10-06
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ), including Transworld Systems Inc. ( XXXX ), I set up payment arrangements with XXXX and XXXX ( the same entity ) and met my payment obligations. The debt was initially for USD XXXX, and I made payments totaling over USD XXXX ; additionally, my Federal Income Tax Refund for XXXX was garnished at USD XXXX. XXXX alleges I still owe USD XXXX and has reported their error to all three credit reporting companies of XXXX, XXXX, XXXX.
Company Response:
State: GA
Zip: 30318
Submitted Via: Web
Date Sent: 2021-10-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-10-06
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: Customer Service UNIVERSITY ACCOUNTING SERVICE , LLC XXXX XXXX XXXX XXXX, WI XXXX Phone : XXXX Fax : XXXX Office Hours : Monday-Friday XXXX to XXXX XXXX Central Time Email : XXXX XXXX XXXXXXXX I would like to file a complaint on UAS, the loan servicer for XXXX XXXX XXXX XXXX. I have two private student loan accounts with them. I have contacted UAS and XXXX multiple times regarding forbearance, I lost my employment due to covid19 on XXXX of 2020 and I am also XXXX. In the last year and a half I have been given missinformation regarding my account, I have been advised that my loans are in forbearance while reporting to the credit bureaus that I am past due and heavily impacting my credit score and my ability to retain housing and transportation services due to the credit score being incorrect. UAS has single-handedly dropped my score over 100 points in the last year. I have filed disputes with the company, credit reporting agencies and UAS is continuing to advise me that my loan is in forbearance while marking my account overdue instead. Each time I contact them there is a different reason why and each time it takes over 3 months to resolve, while they advise me to wait they are also reporting incorrect information on my credit report.
Company Response:
State: PA
Zip: 15235
Submitted Via: Web
Date Sent: 2021-10-25
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-10-05
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: I have been constantly receiving postal mail from this company called Transworld Systems , Inc with the physical address XXXX XXXX XXXX XXXX, DE XXXX where they are trying to collect a balance that according to them I have pending with the XXXX company, when I receive this letter, let me know with them to understand what it was about because I do not have an account with XXXX to owe them anything and they did not know how to give me an answer, then I contacted XXXX asking for information and they told me that it could be a fraud, in the letter my name appears incorrectly written but they have my address and letters are constantly coming to me
Company Response:
State: FL
Zip: 33014
Submitted Via: Web
Date Sent: 2021-10-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-10-05
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: The company, which I did not recognise who try to collect money I did not own. Continue to send me bills ( I did not own ) for a year, took long time for me to find out the address ( they refuse to disclose address ) - XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, MI XXXX. The Company, try to collect money, send me response to my letter ( 3 months later ), refusing to answer my request questions about : - why do they think I own debt, and whm do I owe it ; - license number, name, state agency issuing license ; - physical address of the creditor. I'm XXXX XXXX XXXX retired XXXX.
Company Response:
State: KY
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-10-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-10-05
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: Transworld is reporting fraudulent info on my credit I didnt open an account with them nor did I authorize anyone to do so I paid this account despite it being fraud, becauseI was informed that it would be removed from my credit I made the payment on an account that was not mine and yet the collection was not removed as promised please remove this fraud account from my credit
Company Response:
State: NY
Zip: 11375
Submitted Via: Web
Date Sent: 2021-10-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-10-05
Issue: Dealing with your lender or servicer
Subissue: Trouble with how payments are being handled
Consumer Complaint: On approximately XX/XX/XXXX, I refinanced my student loans. My loans were previously serviced by UAS ( https : //www.uasconnect.com/ ). The new lender made a larger payment than the balance on my loans to UAS. Therefore, UAS is supposed to refund the overpayment back to the new lender. However, they did not make any such payment and quietly updated the balance on my account from a negative number ( reflecting the overpayment ) to zero ( suggesting that they did not owe me/ the new lender anything ). I called UAS and they claim to have sent out the funds. I called the new lender and they said that they have not received anything. I called back UAS and they said that they have to do " research '' for an extended period of time. After that extended period of time ( 15 days to 1 month, can't remember exactly as I had marked it on my calendar ), I called up UAS. UAS claims once again that they sent the check ( again ) on XX/XX/XXXX. I spoke with the new lender again. Once again, the new lender has not received the check. The new lender is being very cooperative and transparent but UAS is not providing any information. UAS is unable to provide any proof of sending the check. They are not able to provide the mailing address to which they sent the check. They are not able to provide the check number. They do not have any tracking number either. They keep changing the information when called. They now claim that it takes 30 days for the check to go via USPS. I've never heard of anything taking 30 days via USPS and I am increasingly suspicious that they haven't actually sent the check and are simply trying to pocket the money and hoping that I will forget. In summary, I am losing money over UAS failing to send the refund check. It has been more than 6 months since I have refinanced my loans. I am not sure what the next best steps are. If this path ( a complaint to CFPB ) is unable to result in a successful resolution, then I'm thinking I file a claim in small claims court.
Company Response:
State: MA
Zip: 02215
Submitted Via: Web
Date Sent: 2021-10-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A