Date Received: 2021-11-04
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: Tracking number : XXXX. Damaged goods/package, that was scheduled and paid for to be shipped from the US to XXXX in XXXX. It was never ever received or delivered to the recipient, instead retained to the US after 1 month totally damaged, broken and fallen apart, while XXXX is trying to now charge me a the returned goods. The cause me damages for over {$3500.00}. Sending over 10 emails, placing phone calls and formal complains, the reps hang up on me and totally disregarded the issue. I want to sue them for damages and for them stop collecting on something that they are actually responsible for!! Now XXXX is send {$1600.00} to the collection agency by name Transworld Systems and trying to collect on the shipping charged than I never asked for and for the package that was damaged.!!
Company Response:
State: CA
Zip: 90292
Submitted Via: Web
Date Sent: 2021-11-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-11-04
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I have written disputes to the credit bureaus to remove this from my credit profile. Ive submitted multiple documentation showing that ive never lived in these places.
Company Response:
State: AR
Zip: 72211
Submitted Via: Web
Date Sent: 2021-11-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-11-03
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: the debt was settled but they are saying the wont delete it from my credit.
Company Response:
State: FL
Zip: 33025
Submitted Via: Web
Date Sent: 2021-11-03
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-11-03
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: debt was settled but they said they wont removed it from my credit report.
Company Response:
State: FL
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-11-03
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-11-03
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: I have received numerous calls from this agency on a dialer on the same day. I have the call logs. There are days where I have received 7 calls in one day. They have not sent any correspondence to provide proof of this debt. This is a student loan debt that is already paid. They must provide me with the original promissory note with my signature to prove the debt and they have not done so. When I spoke on the Phone with the last agent he did not properly identified himself his greeting was hello did not say his name or where I was calling. He was rude and hung up the phone on me. When I called back I was hung up again. The company is Transworld systems. I worked for them and I know their script. The first two conversations with a debtor they are encourage to be rude and belligerent so they can be nice and settle the debt on the third phone call.
Company Response:
State: MA
Zip: 02121
Submitted Via: Web
Date Sent: 2021-11-03
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-11-03
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: I took care of the settlement balance of {$720.00}. I was told that the debt would be removed from my credit reports and it is still reporting. Confirmation of payment is XXXX
Company Response:
State: FL
Zip: 32256
Submitted Via: Web
Date Sent: 2021-11-03
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-11-02
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: I've previously submitted my complained against TSI collection services by their client XXXX, XXXX after My name was placed on the debt collection list without my authorization. The company denies that it is their claim via adverse action and in violation of 12 CFR 1002.9 regulation B. I would like remedy in this process
Company Response:
State: CT
Zip: 066XX
Submitted Via: Web
Date Sent: 2021-11-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-11-02
Issue: Took or threatened to take negative or legal action
Subissue: Collected or attempted to collect exempt funds
Consumer Complaint: XXXX car sales took a loan out for a car purchase. I DIDN'T KNOW THAT I GOT A LOAN FOR THE CAR! NEVER GOT A CAR EITHER! XXXX then proceeded to accuse me off damages from a rental car I rented on a different occasion. This was all turned to the credit bureaus effecting my credit score. Also I got turned over to collections to add to it. I am owed for refunds that the damage recovery unit is not working on. XXXX from renting any longer ...... Credit is not good I CANT GET A CAR STILL A YEAR AND A HALF LATER. I AM DEMANDING THESE COMPANIES TO HAND OVER COMPINSATION!! I have no idea to do about my son and I getting a house. Not sure what to do about us another car!!! Please help me and my son back to the life of " normalcy ''. I don't have credit worth amounting to dirt. XXXX XXXX XXXXs continuing to do a loan appiin my name because I get denied letters often.
Company Response:
State: LA
Zip: 712XX
Submitted Via: Web
Date Sent: 2021-11-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-11-02
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: I sent Transworld Systems a letter requesting validation of a debt they claim I owe. My letter requested for evidence of this alleged debt including my signature. Transworld responded with insufficient validation.
Company Response:
State: TX
Zip: 77077
Submitted Via: Web
Date Sent: 2021-11-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-11-01
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: I noticed that a collection from the company Transworld kept showing up on my credit report last year. I called the company at that time and they informed that I owed a outstanding medical bill a hospital in new jersey for emergency room services XX/XX/2017 or XX/XX/2017. i explained to them that I had health insurance at the time. they explained that I had to have the insurance company contact them. The insurance company contacted the collection agency and to my knowledge the bill was paid. I noticed that it did disappear off of my credit report, but then it reappeared again a month later for the same thing by the same company. I then contacted them again about this matter, I also had the insurance company contact them again. I was told by Transworld to not contact them again ; i should contact the insurance company and the person who made the bill which is XXXX XXXX. I contacted XXXX XXXX and they said the bill had been paid. The insurance company of XXXX of Delaware tried contacting them again to tell them that this bill has been paid to no avail. That was two weeks ago and I contacted the Credit Bureau to see what they could do because it still is not off of my credit report. The Credit Bureau suggested that I report them to your organization due to the fact that this is the second time that they will have to take it off.
Company Response:
State: PA
Zip: 190XX
Submitted Via: Web
Date Sent: 2021-11-01
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A