TRANSUNION INTERMEDIATE HOLDINGS, INC.


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"Products" offered by TRANSUNION INTERMEDIATE HOLDINGS, INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Debt settlement
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Prepaid card - General-purpose prepaid card
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8246899

Date Received: 2024-01-29

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33322

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8246875

Date Received: 2024-01-29

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I did not initiate these Accounts and I believe they are fraudulent. I am requesting that you take appropriate action to investigate and remove them from my credit report. I have attached the necessary documents to support my claim.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 76123

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8246869

Date Received: 2024-01-29

Issue: Incorrect information on your report

Subissue: Information is missing that should be on the report

Consumer Complaint: This new claim is in regard to TransUnion 's response to claim XXXX. TransUnion 's response to claim XXXX reflects that the problem was not clearly understood by TransUnion. In speaking with the CFPB representative, they indicated that the best way to handle this confusion was to issue a new claim and try to better explain the problem. So the below is a summary of TransUnion 's previous response, the correct dispute, the problem and the action requested to solve the problem. TransUnion Response : Your response indicates that you think I'm disputing information in my report ; you further indicate that the information ( dispute ) is not currently on my TransUnion credit report. The confusion is that I'm not disputing information on my report ; I am disputing an entire account that should be reflected on my report and it isn't. The dispute is incorrectly categorized and incorrectly understood. What could be contributing to the confusion is that the CFPB system requires me to select a dispute category and there isn't a category that accurately reflects my problem. The closest CFPB category is " Incorrect information on your report '' but this is WRONG because as I stated earlier my dispute this is about an account that is NOT currently on my account at all and it should be. Situation ( Dispute ) : I have had this XXXX XXXX credit card account for over XX/XX/XXXX years. XXXX XXXX is a major creditor and should be reported on my credit report. Transunion is not currently reporting my XXXX XXXX account on my credit report ; although, you did report it in the past. In Summary, my dispute is that my entire " XXXX XXXX Account is NOT reported at all but should be reported with the maximum number of reporting years. Problem/Cause : My XXXX XXXX account is not shown on my TransUnion Credit report XXXX and it SHOULD be. XXXX XXXX has informed me that they have continually transmitted my account data to TransUnion every month and this data SHOULD BE ON MY REPORT. I'm told by Transunion supervisors that my XXXX XXXX account information is in your systems, but the account is in suppressed status and that is keeping it from showing on my credit report. In speaking with the Transunion supervisors, they were able pulled up my account data in the Transunion system and verify receipt of the most recent account balance data. The Transunion supervisor ( XXXX XXXX XXXX ) told me that a note on the account indicated that Transunion received a message years ago that the account did not belong to the owner. This is an ERROR ; I am the sole owner of this account and has been since it was opened in XXXX. I have never told Transunion that this is not my account. Also, in my discussion with XXXX XXXX, they have never told Transunion that this is not my account. The account was suppressed from my credit report due to this ERROR. TransUnion supervisor, XXXX XXXX XXXX, told me that in order to get my XXXX XXXX account re-instated on my TransUnion report that I should send TransUnion a letter of verification from XXXX XXXX which was mail to TransUnion on XX/XX/XXXX ( see attached document : XXXX XXXX XXXX ). Action required to solve problem : Please reinstate my XXXX XXXX account so that the account is reflected on my TransUnion credit report. As I've stated, I am told by the TransUnion representative supervisor that the account needs to be unsuppressed. I'm not sure if un-suppressing the account is the only corrective action necessary to get my XXXX XXXX account re-instated on my TransUnion credit report, but I look to TransUnion to research and figure out exactly what needs to be done to report my XXXX account and reach out to XXXX XXXX or myself if additional information is needed. XXXX XXXX is currently transmitting the monthly data, they have re-inserted the account, have contacted you to verify my account ownership, and they have issued a written document verifying my ownership of the account ( see attached document : XXXX XXXX XXXX ). Also, I have attached the full comprehensive set of action taken thus far with TransUnion since XXXX to get this issue resolve but have been unsuccessful ( See attached document [ save as a zip file due to CFPB file size limitations but was issued in earlier claim XXXX ] : XXXX TransUnion Issue Letter to Federal Agency and TU ) Again, Please Re-instate my American Account so that it is reflected on my Transunion credit report.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AR

Zip: XXXXX

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8246864

Date Received: 2024-01-29

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Im begging you please remove this to the credit report

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 30815

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8246846

Date Received: 2024-01-29

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Im begging you please remove this to the credit report

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TN

Zip: 38002

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8246806

Date Received: 2024-01-29

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 75240

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8246800

Date Received: 2024-01-29

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 77023

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8246796

Date Received: 2024-01-29

Issue: Problem with a company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I am listing accounts below that have been reported inaccurately on my credit report. In compliance with the Fair Credit Reporting Act and as a gesture of respect to the Federal Trade Commission Committee on accuracy and completeness of credit information I am formally writing in today to dispute negative information appearing on my credit. This incorrect information is greatly hindering me from getting the credit score I deserve and hopefully, this letter will resolve all the issues on my credit. I demand to see Verifiable Proof ( an original Consumer Contract with my Signature on it ) of the accounts listed below. Your failure to positively verify these accounts has hurt my ability to obtain credit.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 30253

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8246701

Date Received: 2024-01-29

Issue: Problem with a company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I am listing accounts below that have been reported inaccurately on my credit report. In compliance with the Fair Credit Reporting Act and as a gesture of respect to the Federal Trade Commission Committee on accuracy and completeness of credit information I am formally writing in today to dispute negative information appearing on my credit. This incorrect information is greatly hindering me from getting the credit score I deserve and hopefully, this letter will resolve all the issues on my credit. I demand to see Verifiable Proof ( an original Consumer Contract with my Signature on it ) of the accounts listed below. Your failure to positively verify these accounts has hurt my ability to obtain credit.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 94602

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8246665

Date Received: 2024-01-29

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Transunion, XXXX, and XXXX continue to report inaccurate information. My name is XXXX XXXX there should be no other name listed on my report AT ALL. My address is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. There should be no other addresses on my report. I demand for each Transunion, XXXX, and XXXX to should be the papers where they have authority to report this information and where it was verified from. My name is copy righted property and neither have permission to use it in the manner they have been.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: XXXXX

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.