Date Received: 2020-06-13
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I had my wallet taken and filed a police report. I did not know how to dispute information the right way. I finally received correct information and sent it to all three credit bureaus and all creditors. And it still remains on my file. They will not remove incorrect addresses and incorrect variations of names. This person or persons have been ruining my name for over 15 yrs I pay my bills and they go out and continue to apply and receive goods not authorized by me. I had my taxes taken every year and had to go to child support and get a refund judge gave judicial clearance because he put a warrant out she got sec 8 and all and I can not get my credit in order. They need to remove the items that do kit belong to me.
Company Response:
State: CA
Zip: 902XX
Submitted Via: Web
Date Sent: 2020-06-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-12
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I had my wallet taken and filed a police report. I did not know how to dispute information the right way. I finally received correct information and sent it to all three credit bureaus and all creditors. And it still remains on my file. They will not remove incorrect addresses and incorrect variations of names. This person or persons have been ruining my name for over 15 yrs I pay my bills and they go out and continue to apply and receive goods not authorized by me. I had my taxes taken every year and had to go to child support and get a refund judge gave judicial clearance because he put a warrant out she got sec 8 and all and I can not get my credit in order. They need to remove the items that do kit belong to me.
Company Response:
State: CA
Zip: 902XX
Submitted Via: Web
Date Sent: 2020-06-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-12
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: Someone opened accounts in rude Nordstorm company on my name. I tried to remove them for a long period with police report as I am victim of fraud. While they are wasting my time and my money and causing me huge damages then few weeks ago I contacted a lady at Nordstrom fraud dept XXXX XXXX XXXX She is the manager at fraud dep. She asked for my ID for the removal of the wrong reporting since they never had my id before. I told her I wouldnt like to send her my ID as it is not secure but she gave me her personal email and insisted it will be to my favor. On XX/XX/XXXX XXXX To remove the fraudulent reporting from my account she asked me a statement and my I.d to process it. I didnt realize they mislead me /her and her supervisor XXXX- ( which never return my call ) and wanted to store an Id from me on file so now they could tell that it was ME opening Nordstrom accounts ! Since Im victims of fraud Im Afraid they using my current i.d i gave them on XX/XX/XXXX fraudulent on my profile since they dont have any other info or prove it was me. Now they refuse to remove those accounts even I never did Bussines with them Mrs XXXX XXXX fraud dep from Nordstrom account Ending XXXX and all other suspicions account XXXX and later. I submitted 2 Police complaints and reports as they requested and demand they will remove the wrong reporting ASAP without Delay. They are cheating and will be subject to lawsuit
Company Response:
State: DC
Zip: 20009
Submitted Via: Web
Date Sent: 2020-06-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-11
Issue: Trouble using your card
Subissue: Can't use card to make purchases
Consumer Complaint: I have been trying to login to my target ( Manage my Redcard account ), for several days now to no avail. Keep getting error message stating user name and, or password incorrect. I have tried several times to change password, resubmit password, change user ID, resubmit user ID, to no avail. I have called several times on XX/XX/2020, spoke with three target representatives and one supervisor, was sent a link to " reset '' my password, and the link does not work. I changes my password as requested, still can not login, still receive error message, " user name and, or password incorrect. ". I have tried to get the matter resolved to no avail, thus I can not use my credit card online to shop or manage my " redcard account '', ( i.e., make online payment, shop, etc ). They sent me a case number to refer to and I did but still can't log in to my account, case # XXXX. I called and spoke with someone ( I could not understand their language ), the represenative could not understand English too well, so my problem went unresolved.
Company Response:
State: MS
Zip: 394XX
Submitted Via: Web
Date Sent: 2020-06-11
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-12
Issue: Managing an account
Subissue: Fee problem
Consumer Complaint: TD Bank charged me maintenance fees two months in row, causing a negative balance in my checking account. My checking account balance was XXXX as of XXXX. Due to the pandemic, my salary was no longer being direct-deposited into my account. So I scraped together every dime I could to boost my savings account balance up to the {$25000.00} amount that waives monthly fees on both accounts. Nevertheless, TD Bank imposed a {$25.00} fee on XX/XX/XXXX, and another on XX/XX/XXXX. I wrote to TD Bank on XX/XX/2020 to explain my situation and ask for fee reversal. A copy of my letter is attached. TD Bank either ignored my letter or laughed at it, because next I received a collection letter from TD bank, accusing me of a {$50.00} " overdraft. '' No way have I ever overdrafted any bank account! TD Bank put my account into the negative with its heartless fees. All I keep hearing about are other banks granting mortgage forebearances and other help to customers affected by the pandemic, but TD Bank seems to want to profit from it.
Company Response:
State: VA
Zip: 22204
Submitted Via: Web
Date Sent: 2020-06-12
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-11
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint: target put unrecognized transactions on my account, now they want me to go through a security survey through the post. I disabled online services and now can't manage my red card. they asked for the last 4 digits of my drivers license. information I've never given before. a target representative named XXXX. I sent another email.. I added screenshots of my order history and sign in history. the unrecognized transaction was on XX/XX/XXXX I've had to spend 10 minutes on the phone to a paid employee practicing unnecessary data retrieval. I'm about to travel and don't have time for target to be filling my post box. I want to end all mail communication with target.
Company Response:
State: IL
Zip: 623XX
Submitted Via: Web
Date Sent: 2020-06-11
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-11
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Investigation took more than 30 days
Consumer Complaint: Over the course of my 75 month loan that i payed off on time every single month. I made multiple attempts to update my address and the lien holder TD Auto Finance failed to update my information and routinely sent PII to an old address. The final payment for my vehicle was not auto debited from my account as the previous 74 had been. TD Auto Finance claimed that they sent me notice of this via mail, but then admitted to failing to update my address to the correct one so I had NO WAY of knowing that it would not be automatically debited from my account. When i realized I had not been charged I contacted the company. They stated that I would not have an adverse remark placed on my credit report, which I still did. I made several unsuccessful attempts to rectify this with the lien holder, and also filed an unsuccessful credit dispute with the credit bureaus. I was only able to get it removed from XXXX.
Company Response:
State: CA
Zip: 92692
Submitted Via: Web
Date Sent: 2020-06-11
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-10
Issue: Problem caused by your funds being low
Subissue: Non-sufficient funds and associated fees
Consumer Complaint: My wallet was stolen on XX/XX/XXXX at a undistinguished time and procedingly unauthorized transactions and withdrawls were made on my account totaling in a amount of XXXX I contacted my Bank a few days later and canceled my card and at the same time tried to make my claim but could not because I had to wait for the pending transactions to clear so I waited a few more days which is now XX/XX/XXXX I called and reported the claim and today XX/XX/2020 I received in the mail my claim was denied they did not deem my transaction unauthorized
Company Response:
State: PA
Zip: 19135
Submitted Via: Web
Date Sent: 2020-06-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-10
Issue: Problem caused by your funds being low
Subissue: Overdrafts and overdraft fees
Consumer Complaint: Greetings, Hope all is well. My name is XXXX XXXX I maintain a checking account with TD bank and I just noticed that an overdraft fee of {$35.00} was assessed to my account. I am truly confused because money was in the account. I tried calling but was on hold for over a hour. Can someone please help me resolve this error. Thanks
Company Response:
State: NY
Zip: 11216
Submitted Via: Web
Date Sent: 2020-06-10
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-10
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: The vehicle loan was financed through TD Auto starting XX/XX/XXXX. About 7 months or shorter into the having the vehicle someone stole and totaled the it. After several months of unanswered questions by TD Auto I was finally able to pay off the vehicle in full. Fast forward to today I noticed they marked this as a charge off in XX/XX/XXXX. I have not been able to get any answers as to why this is marked as a charge off. The charge off needs to be removed from my credit report because I had nothing to do with someone stealing and crashing the vehicle. I should not be penalized for this.
Company Response:
State: GA
Zip: 30328
Submitted Via: Web
Date Sent: 2020-06-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A