TD BANK US HOLDING COMPANY


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"Products" offered by TD BANK US HOLDING COMPANY with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - I do not know
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Money order
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Pawn loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift card
Prepaid card - Gift or merchant card
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 5790267

Date Received: 2022-07-20

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: I received a Target card in the mail that I never applied for. Credit limit {$500.00}. The gentleman that I spoke to in regards to the fraudulent account did say that there had been multiple transactions made with it.

Company Response:

State: MI

Zip: 488XX

Submitted Via: Web

Date Sent: 2022-07-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5787517

Date Received: 2022-07-19

Issue: Problem when making payments

Subissue: Problem during payment process

Consumer Complaint: I had an account with TD Bank. The balance of the account was paid in full on XX/XX/2022. TD claims they never received the payment. I use a bill paying service offered by XXXX XXXX XXXX XXXX. A check for the balance ( not electronic/paper check ) was mailed on XX/XX/XXXX and cleared on XX/XX/XXXX for {$1500.00}. TD bank said they did not receive the payment and would investigate why they did not receive it.. My verification number with XXXX & XXXX bank is XXXX. In addition TD bank had charged late fees 3 times and the payment was sent on routine basis every month from the bill paying service, the payment was never late. TD did reverse one of the late charges. Now they are robo calling me every day reminding me a payment is due.

Company Response:

State: NY

Zip: 130XX

Submitted Via: Web

Date Sent: 2022-07-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5786487

Date Received: 2022-07-19

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: Received an XXXX alert and XXXX ID theft alert regarding a credit inquiry using my information. The attempt was made on XX/XX/2022 through XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ). It was suggested to file a complaint to FTC, which passed me to this website. Thanks, XXXX XXXX

Company Response:

State: IN

Zip: 46614

Submitted Via: Web

Date Sent: 2022-07-19

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5783079

Date Received: 2022-07-18

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: In XX/XX/2022 I requested a 1099C from 2 creditors that charged off the accounts. Per my accountant, I am required to file the amount charged off as income on my tax return. Per IRS website, the creditor was required to forward the 1099C to me once the account was charged off. XXXX XXXX Bank ( account # XXXX ) and TD Bank USA/Target ( account # XXXX ) both were required to forward the 1099C as a result of them charging off the accounts. Neither creditor responded to my request which has put me in a negative situation with the IRS per my accountant.

Company Response:

State: TX

Zip: 75212

Submitted Via: Web

Date Sent: 2022-07-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5780220

Date Received: 2022-07-17

Issue: Problem with a lender or other company charging your account

Subissue: Transaction was not authorized

Consumer Complaint: I discovered an unauthorized withdrawal was made from my checking account ( TD BANK ) on XX/XX/22. The autodebit was from XXXX XXXX XXXX XXXX AUTOPAY in the amount of {$1100.00}. This is a fraudulent withdrawal. I am going to the bank this morning to freeze my accounts with them. I don't know it there is anything I can do to get the money back.

Company Response:

State: MA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-07-17

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5778694

Date Received: 2022-07-17

Issue: Managing an account

Subissue: Problem using a debit or ATM card

Consumer Complaint: I called to TD bank todaa XX/XX/XXXX to submit a dispute but the representative denied that saying that is out of 60 days. But she didnt care about the expected delivery date was XX/XX/XXXX. Transaction 1 : XX/XX/XXXX, {$870.00} XXXX, XXXXXXXX XXXX XXXX XXXXXXXX. Must be delivered on XX/XX/XXXX. Transaction 2 : XX/XX/XXXX {$860.00} XXXX, XXXX XXXXXXXX XXXX XXXXXXXX. Must be delivered on XX/XX/XXXX. I tried to reach the merchant several times starting on XX/XX/XXXX without success.

Company Response:

State: FL

Zip: 328XX

Submitted Via: Web

Date Sent: 2022-07-17

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5778492

Date Received: 2022-07-16

Issue: Managing an account

Subissue: Problem using a debit or ATM card

Consumer Complaint: I submitted a chargeback request " dispute '' to my Bank under the case XXXX XXXX and a few days agoon XX/XX/XXXX I saw on my account the reversal of the provisional credit given for this claim. I dindt get any letter or communication from the bank with the reason of the denied dispute. I answered all the information they requested by fax. The ammount is {$440.00}

Company Response:

State: FL

Zip: 328XX

Submitted Via: Web

Date Sent: 2022-07-16

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5778279

Date Received: 2022-07-16

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: My wallet was stolen and an individual named XXXX XXXX tried to buy a car using my information as well as his. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX, ran my credit through XXXX different banks trying to get a loan for this individual without my consent or me being there on XX/XX/2022.

Company Response:

State: TX

Zip: 76542

Submitted Via: Web

Date Sent: 2022-07-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5778212

Date Received: 2022-07-16

Issue: Opening an account

Subissue: Account opened as a result of fraud

Consumer Complaint: Back in XX/XX/XXXX, someone tried to open a XXXX XXXX account under my maiden name : XXXX XXXX XXXX XXXX caught within 24 hours and voided the request. Today, XX/XX/XXXX, another person attempted to open a bank account with TDBank. The account request was only a few hours old and was likely opened under my maiden name based on the email that was used. They caught within 24 hours and closed the request. I have since used the credit agency apps to lock my credit score manually to avoid further accounts from being opened without authorization.

Company Response:

State: OH

Zip: 454XX

Submitted Via: Web

Date Sent: 2022-07-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5777435

Date Received: 2022-07-15

Issue: Managing an account

Subissue: Problem making or receiving payments

Consumer Complaint: On XX/XX/2022, I modified a bill payment address in XXXX XXXX electronic payment system. At that same time, I made a payment to company XXXX at this new address. On XX/XX/2022 the check was cashed. I later reviewed my account and called the bank because company XXXX had not received a payment. What I found was that TD Bank had issued the check to company XXXX rather than XXXX at a different address. Bottom line is the bank issued the check to the wrong payee at the wrong address. When I called TD Bank requesting some assistance in resolving the issue, they instructed me to call the company who had cashed the check and ask for a refund.

Company Response:

State: PA

Zip: 195XX

Submitted Via: Web

Date Sent: 2022-07-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.