RESURGENT CAPITAL SERVICES L.P.


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"Products" offered by RESURGENT CAPITAL SERVICES L.P. with at least one, but usually more complaints:

Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - VA mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

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Complaint ID: 5691110

Date Received: 2022-06-21

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: In reference to Claim No. XXXX - I am a federally protected consumer! Pursuant to 15 USC 6801- in your correspondence it was stated, " With its purchase of the Account, the Current Owner acquired all ownership rights ... '' however, as a federally protected consumer this company is violation of the privacy obligation policy. I do not feel safe with this company having any of my nonpublic personal information that I never gave them consent to! Even after sending a cease and desist to RESURGENT, they continue to violate me and my personal non-public information pursuant to the Gramm Leach Bliley Act 15 USC 6801. Invasions of individual privacy is a violation of federal law. Ref. 15 USC 1692 ( a ). Every consumer has the Right to Privacy. Due to the sale of my nonpublic personal information that you mentioned in your response to my initial complaint, I have reason to believe that this company is operating illegally and committing racketeering crimes due to their abusive and deceptive business practices attempting to coerce me, a federally protected consumer. XXXX is a federal crime that will end in time in federal prision!!! I am a federally protected consumer demanding evidence of the method of verification. Who was spoken to during your attempt to verify this information as ACCURATE and LAWFUL prior to furnishing it to my consumer report? On what day and at what time was this information verified? Provide receipts and documentation of the consumer receiving knowledge of my information being sold to other companies prior to the sale of the original instrument of indebtedness. If proper documentation informing the consumer prior to the sale ( a fraudulent sale ) can not be provided, then I as a federally protected consumer have reason to believe that a unilateral contract is in place which would completely remove any obligation from myself, a federally protected consumer. In RESURGENT 'S attempt to respond to my complaint, they stated " With the purchase of the Account ... '' and attempted to attach documents to the response. However, nowhere does it have my WET signature confirming and affirming that I am obligated to make any payments to RESURGENT! RESURGENT stated, " After investigating the Account, we found no evidence of the mishandlings alleged in the inquiry. '' I demand evidence of your investigation methods and proof that NO evidence of deceptive business practices have taken place. I am demanding that RESURGENT honors my cease and desist ( that I will re-attach ) and cease all communication with myself, XXXX XXXX - a federally protected consumer, by no longer reaching out to me via phone, email, mail, or any consumer reporting agency/third party reporting agencies. This means that all consumer reporting agencies must be notified immediately and all reports on my consumer profile must be eliminated effective receipt of this official notice. This means stop harassing me via phone, email, mail, or any other method used to harass and extort me!

Company Response:

State: KY

Zip: 401XX

Submitted Via: Web

Date Sent: 2022-06-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5690366

Date Received: 2022-06-20

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act LVNV Funding LLC Acct # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions

Company Response:

State: GA

Zip: 31721

Submitted Via: Web

Date Sent: 2022-06-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5687718

Date Received: 2022-06-20

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I am a victim of identity theft. Due to the Corona Virus Pandemic, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX XXXX breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you.

Company Response:

State: OH

Zip: 45242

Submitted Via: Web

Date Sent: 2022-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5686182

Date Received: 2022-06-19

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Complaint is against LVNV Funding, XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX NV XXXX. XXXX LVNV Funding, XXXX and XXXX XXXX Bank XXXX violated the following U.SXXXX Laws : 15 U.S. C 1681 Section 602 A. States I have the right to privacy. 15 U.S. C 1681 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish an account without my written instructions. 15 U.S. C 1692C. Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of a competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt. My request is that LVNV Funding correct my credit report by deleting confidential information reported to credit agencies.

Company Response:

State: FL

Zip: 342XX

Submitted Via: Web

Date Sent: 2022-06-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5686079

Date Received: 2022-06-20

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Under GLBA, penalties for non-compliance can include fines of up to {$100000.00} per violation, with fines for officers and directors of up to {$10000.00} per violation. And if that wasn't enough, the provisions include criminal penalties of up to five years in prison, and the revocation of licenses. XXXX XXXX Bank transferred my Nonpublic Personal Information to an nonaffiliated 3rd party ( Resurgent Receivables LLC ) and Teisha WITHOUT any of my lawfully authority. The two companies mentioned above shall be fined under Gramm-Leach-Bliley Act {$100000.00} ( PER VIOLATION ). I, XXXX XXXX, did not give any written instructions nor permission to XXXX XXXX Bank to transfer my personal information nor sell my account pursuant to 18 U.S. Code 1028A ( 1 ) ( 2 ) both companies will be held Criminally accountable. Facts!

Company Response:

State: FL

Zip: 33150

Submitted Via: Web

Date Sent: 2022-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5684719

Date Received: 2022-06-19

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have tried to dispute the debt with LVNV FUNDING LLC and the credit bureaus. I have not received any information from either company that shows the debt is mine. I do not owe this debt and have never had an account with LVNV FUNDING LLC or the company they are trying to collect for.

Company Response:

State: TN

Zip: 38018

Submitted Via: Web

Date Sent: 2022-06-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5683809

Date Received: 2022-06-18

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This complaint is regarding account information below that has not been investigated and no information given. Its been over 2 months with no information given to me regarding these accounts. I have no knowledge of these companies and they shouldnt be reporting as I never gave permission for the reporting per Section 1681a -I sent correspondence to the Credit Bureaus regarding this. I was never notified in writing per 15 U.S.C 1692ag prior to accounts being on my credit report, within 5 days. Moreover, these accounts violate debt collections, abusive and unfair practices per section 1692f ( 1 ) adding additional amounts.

Company Response:

State: TN

Zip: 374XX

Submitted Via: Web

Date Sent: 2022-06-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5681276

Date Received: 2022-06-17

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Original complaint ID # XXXX was closed without the company addressing the complaint ( s ) and therefore, i am initiating a new complaint based on the response provided in the above complaint ID #. XX/XX/XXXX I have read the response by LVNV Funding/Resurgent which ignored a significant portion of the basis for the complaint. Per the Fair Debt Collection Act and other regulations which became effective on XX/XX/XXXX, LVNV Funding and/or its Agents illegally reported a collection on my credit report to ( at a minimum ) the 3 major Credit Bureaus XXXX XXXX XXXX and XXXX. It is unknown at this time whether they also illegally transmitted information to any secondary credit reporting agencies. This illegal collection activity/reporting occurred after XX/XX/XXXX and prior to contacting me regarding the matter which is shown on the validation letter they provided in support dated XX/XX/XXXX. The three major credit bureaus have confirmed that LVNV Funding/Resurgent reported in XXXX of XXXX, XXXX of XXXX, XXXX of XXXX, and XXXX of XXXX prior to contacting me regarding the issue on XX/XX/XXXX. That is a total of four months of illegal collection activity to each of the three major credit bureaus for a total of twelve separate and distinct violations of law. Also, when LVNV funding was notified by Priority Mail dated XXXX XXXX which USPS shows as being received on XXXX XXXX, LVNV Funding failed to as required by law report to the credit bureaus that the debt was disputed. LVNV/Resurgent kept reporting to the credit bureaus in XXXX and XXXX. It serves no legitimate purpose to provide monthly updates on an account that is closed and has no monthly payments but despite going to the trouble to report it monthly for whatever purpose, they failed to notify the all three of the major credit bureaus that it was disputed within thirty days which represents an additional three violations of law for a total of fifteen violations of law in connection with their collection efforts on this account with a prescribed legal remedy of up to {$1000.00} per violation. I am awaiting a response from several other secondary credit reporting agencies to determine if any other illegal collection/reporting activities have occurred. LVNV Funding/Resurgents response provided generic, form letter verbiage regarding their rights to collect and report which presumes that they do so in accordance with the law which was not the case as confirmed by the three major credit bureaus in at least fifteen separate instances which they fail to address in their response. Numerous damages have occurred as a result of this illegal collection/reporting activity. First, I was denied credit during this period for which the basis of the denial was collections on my credit report for which this is the only one and it was reported illegally. I simply applied to a different company and was approved, however at a rate 12 % higher. In addition, I had a second and unnecessary hard inquiry placed on my account which negatively impacts not only my credit score but opportunities to apply for future credit due to excessive hard inquiries. Most importantly, I am a XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. The financial damage as a result of this illegal collection activity far exceeds any relief that would be granted in the form the prescribed remedy. In addition, I want to clarify what I perceive as a misinterpretation by LVNV Funding/Resurgent as stated in their response. I did not request that LVNV funding or any of its Agents cease contact. I repeatedly informed LVNV Funding and its Agent at the time XXXX XXXX XXXX XXXX XXXX that I keep business hours until XXXX during the week, the bulk of which is spent driving when my phone ringer is not turned on for safety reasons and that I would be happy to speak with them if they call after XXXX XXXX during the week or on Saturdays which their stated normal operating hours could have easily accommodated. I also offered to call them if they provided me a direct number and contact with knowledge and authority to which they declined. Instead, I received daily missed call indicators from XXXX XXXX XXXX phone number outside of the requested hours/days with no voice mail messages and not one single instance where they called when requested. I also stated that there was not much that I could speak to until LVNV Financial/Resurgent provided documentation that has been outstanding since the original conversation in XXXX. I presume this was simply to log call attempts for a file and not a serious effort to contact me and therefore, Resurgents claim in their response that they take our customer service and consumer protection obligations seriously is not borne out by their actions. I was and still am amenable to a resolution of this matter however, that stated in XXXX and it is now XXXX and it is now seriously and unnecessarily complicated by the illegal collection activity and the significant financial damage it has caused me as a result. It is in both parties interest to come to a resolution which avoids the arbitration set forth as the dispute remedy mechanism in the provided XXXX XXXX document.

Company Response:

State: MD

Zip: 21060

Submitted Via: Web

Date Sent: 2022-06-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5680153

Date Received: 2022-06-17

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: The company is called LVNV Funding LLC who claims to also be another company. They are sharing personal and privacy information with another third company without and authorization. Third company is supposedly called XXXX XXXX? XXXX XXXX XXXX XXXX XXXX XXXX, MN XXXX XXXX XXXX spoke with XXXX who caims hes not violating any laws. My personal information is just that and not permitted or authorized to be shared with anyone. XXXX agreed to accept a settlement amount verbally on a supposedly recorded line then reneged of {$250.00} in two equal installments beginning in XX/XX/2022 and commencing in XX/XX/2022 and then insisted on having me give a stranger critical payment information without knowing if he's legitimate. Payments need to be able to be made on a secure website and not to a person who is a stranger. I want the information to stop be shared and compensation for the breach of my privacy from LVNV Funding. Additionally the agreement for settlement can not be agreed upon and then reneged by XXXX after he decides to not provide a secure type of method for payment of the originally agreed upon settlement. My address is XXXX XXXX XXXX XXXX, NJ XXXX

Company Response:

State: NJ

Zip: 088XX

Submitted Via: Web

Date Sent: 2022-07-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5680059

Date Received: 2022-06-17

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: TODAYS DATE : XX/XX/XXXX LVNV FUNDING LLC XXXX Your company have violated FCRA 615 ( f ) ( 15 U.S.C. 1681m ( f ) ) ( f ) Prohibition on sale or transfer of debt caused by identity theft You have not responded to my request to provide me with an investigation report. I need this resolve, under the Fair Credit Reporting Act, these disputed items may not appear on my credit report if they can not be supported by any evidence ( 1 ) In general No person ( company ) shall sell, transfer for consideration, or place for collection a debt that such person has been notified under section 1681c-2 of this title has resulted from identity theft. ( 2 ) Applicability The prohibitions of this subsection shall apply to all persons collecting a debt described in paragraph ( 1 ) after the date of a notification under paragraph ( 1 ). ( 3 ) Rule of construction Nothing in this subsection shall be construed to prohibit -- ( A ) The repurchase of a debt in any case in which the assignee of the debt requires such repurchase because the debt has resulted from identity theft ; ( B ) the securitization of a debt or the pledging of a portfolio of debt as collateral in connection with a borrowing ; or ( C ) the transfer of debt as a result of a merger, acquisition, purchase and assumption transaction, or transfer of substantially all of the assets of an entity. A person that furnishes information to any consumer reporting agency shall have in place reasonable procedures to respond to any notification that it receives from a consumer reporting agency under section 1681c-2 of this title relating to information resulting from identity theft, to prevent that person from refurnishing such blocked information. The reference items are listed below please take this matter very serious LVNV FUNDING LLC XXXX I have report your company to consumerfinance.gov As a form of record and I am prepare to sue your company Example In re XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, Case No. XXXX, in the U.S. District Court for the Southern District of XXXX Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX, XXXX A SOC SEC # XXXX XXXX XX/XX/XXXX ADDRESS XXXX XXXX XXXX, XXXX XXXX FL XXXX

Company Response:

State: FL

Zip: 34472

Submitted Via: Web

Date Sent: 2022-06-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.