PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 7802667

Date Received: 2023-11-04

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I was contacted by Portfolio Recovery Associates LLC in XXXX regarding supposed debt, I requested proof of debt and did not receive it. It is now XXXX, and I'm being served with a writ of garnishment for a judgement in XXXX obtained by Portfolio Recovery Associates LLC ; I was never served with a court order or summons to respond and have no knowledge that this case even went to court, so to be served a writ for garnishment for a judgement I had no knowledge of is a complete blindside and shady practice on the part of Portfolio Recovery Associates. I was never served or given an opportunity to respond. When the judgement was obtained, it was done so illegally, as the statute for collection on said debt had expired and they had no legal right to even collect on the debt.

Company Response:

State: OR

Zip: 976XX

Submitted Via: Web

Date Sent: 2023-11-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7801494

Date Received: 2023-11-05

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I can receive several phone calls a day. The employee states, " You are not liable for this debt, and it is not on your credit report. Making a payment will make you liable again. Would like to make a {$39.00} payment on this debt? '' I do not know who is actually is actually calling me. It is a different phone number every occasion. I use the XXXX XXXX XXXX to report the harassing phone calls, but they continue. The caller ID states, " Portfolio Recovery, '' but I doub that name means anything at all. I don't ever want called several times a day on Sunday for a debt I am no longer liable for. It is offensive to my religious dignity to receive these calls while I worship God. The synagogue of XXXX loves contacting me repeatedly on Sunday and do not engage in this activity any other day of the week in such harassing way. My number is on the State of Florida of which I am a resident, and the Federal Do Not Call List. There is nothing I can do but be a victim of these harassing phone calls while I commune with God.

Company Response:

State: FL

Zip: 32825

Submitted Via: Web

Date Sent: 2023-11-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7801315

Date Received: 2023-11-05

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I keep receiving mail to my home about a debt collection but the person who owes this debt isnt me the name is XXXX XXXX and has put my address. He also passed away a couple months ago but the correct address where this mail should be going to is XXXX XXXX XXXX XXXXXXXX, VA XXXX. He used to work with me but Im confused as to why i keep receiving mail from him at my house when he doesnt live here and is deceased.

Company Response:

State: VA

Zip: 22309

Submitted Via: Web

Date Sent: 2023-11-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7800721

Date Received: 2023-11-03

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: XXXX is reporting a delinquency from Portfolio Recovery. The first day of delinquency is incorrect. The information is old and should be removed, however XXXX system will not allow me to dispute it. Portfolio Recovery has not removed it.

Company Response:

State: SC

Zip: 291XX

Submitted Via: Web

Date Sent: 2023-11-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7799955

Date Received: 2023-11-03

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: I received an letter in the mail that I am being sued in court for a wage garnishment on a credit card that is over ten years old. My employer has also received a letter as well. This is very upsetting, and humiliating for me at work. I called Portfolio Recovery on XX/XX/23 and spoke with an XXXX and she said there is nothing anyone can do about this but to let the wage garnishment work it's course. I make {$15.00} dollars an hour and barely make it as it is. So I called again the next day XX/XX/23 and spoke with a XXXX not sure how to spell it but that is exactly how she pronounced her name. I explained to her I received this letter that I was being taken to court to sue for wage garnishment, and she also said the same thing that XXXX told me the day before, I have to let the wage garnishment take it's course? I am not sure what to do now, because I make barely enough to get by, and Portfolio Recovery after all these years is going to garnish my wages? Is there a way to halt this due to statue of limitations?

Company Response:

State: IN

Zip: 463XX

Submitted Via: Web

Date Sent: 2023-11-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7799567

Date Received: 2023-11-03

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: followup om compliant XXXX. This is my third compliant about the same come : Portfolio Recovery. Dispite the response you recivieved XXXX XX/XX/2023, they are still calling. Just got another call from ( XXXX ) XXXX less than XXXX minutes ago ( XXXXXXXX XXXX XXXX ). This company has not and will not response to CFPB. Stronger enforcement is needed. Can you fine them or revoke their license? This organization is unscrupulous!

Company Response:

State: CA

Zip: 946XX

Submitted Via: Web

Date Sent: 2023-11-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7799536

Date Received: 2023-11-03

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I have been trying to get this one item off my credit for years now my rights have been violated!!!! I have rights and I know my rights. I never gave anyone permission to put it on my credit. Im Not responsible for this DEBT. please remove from my credit report Now!!!

Company Response:

State: GA

Zip: 30228

Submitted Via: Web

Date Sent: 2023-11-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7798587

Date Received: 2023-11-04

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: My wallet was stolen 10 years ago. This debt has been on my account past 7 years. I have no knowledge of these accounts

Company Response:

State: FL

Zip: 32547

Submitted Via: Web

Date Sent: 2023-11-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7797782

Date Received: 2023-11-04

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Trying to buy a house. I found that I realized I had damages on my credit report. This is a defamation to my character. I have disputed this collection several times with the XXXX XXXX and XXXX credit agengies but it has came back as verified. That is not accurate. I've requested that the creditor send me the original contract to prove this debt to be mine. All of my request have gone unanswered. I have not been supplied the doctrine of estopper by silence, egnlehardt v graven ( mo ) 281 sw, 251, 719, 1 presume that no proof og the alleged debt, nor therefore any such debt, in fact exists. This is holding me back from moving forward in life. This debt is reporting in accurate and must be deleted. On XXXX this collection/charge off is reporting as an open debt with no history of payment. On XXXX this collection/charge off is reporting as open but in XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX it is reporting as paid on time and then on XX/XX/XXXX it is reporting as 120 days behind. On XXXX this charge off/collection is reporting as closed and has no history other than XX/XX/XXXX and XX/XX/XXXX reporting as a collection/ charge off. You see this collection angency has reported different activity to all three credit reporting agencies and need to be removed for inaccuracies innediately. this is a Violation of 15 U.S.C. 1681i ( 5 ) removal of all inaccurate/invalid credit. Please remove immediately

Company Response:

State: TN

Zip: 38125

Submitted Via: Web

Date Sent: 2023-11-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7797761

Date Received: 2023-11-04

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: collection account reporting on my credit but i don't own any money to this company

Company Response:

State: CA

Zip: 93021

Submitted Via: Web

Date Sent: 2023-11-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.