PNC BANK N.A.


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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 7407648

Date Received: 2023-08-16

Issue: Trouble during payment process

Subissue:

Consumer Complaint: This is about pnc bank. There is no lawful money only credit swaps. Exhibit ( A ) Affadavid that all debts are prepaid. This will represent a morgage on a house backed by the good faith of the government. Exhibit ( B ) XXXX XXXX XXXX XXXX XXXXXXXX in XXXX. This was a case where XXXX did not pay his morgage because the money was created out of thin air. The bank and XXXX XXXX must both put something up of value. This is called consideration legally.The bank did not. So the morgage note is null and void. Exhibit ( C ) book from federal reserve called money modern mechanics. This book states clearly banks can not not lend money. Hummm. Banks take peoples promises to pay and exchange them for credits. Basically the bank is creating a illusion to people making them think they are getting money. The bank created the money out of thin air with the crooked federal reserve. Exhibit ( D ) public law 73-10 or hjr 192 happened in XXXX when XXXX took all the lawful money gold and silver and replaced them with worthless federal reserve notes . Exhibit ( E ) beat the bankers on XXXX XXXX XXXX XXXX has a certified forsenic order under oath questioning a bank manager who represented a client saying all bank loans are fraudulent including credit cards, morgages, car loans. We need to address this matter correctly and do the correct thing. Pnc bank do not talk the XXXX to me saying tbe the bank loan was satisfactory. You are a criminal and will go to court and be charged with the Rico act and have serious consequences. Do not lie to me I am not a stupid us citizen. You will need to refund the {$35000.00} credit swap equity line plus damages as well. At this point I am willing to go to court a file the lawsuit and pay the {$420.00} to get started. If the judge even tries to side with you I will use the freedom of information act and get his surety bond information and place liens against his surety bond. If you want to take this to court and expose to the world what lies you have created let it be. I am not not going away. The first thing that happened was you charged my cestique act trust for the pre approval and then again for the approval so you started with {$70000.00} stolen from my trust against my wishes not understanding what happened. Then every month you sent me a coupon, bill, billing statement etc. The bill was all in capital letters like this.XXXX XXXX. This is not my spelling. This is my corpation name from birth certificate. Then you said please pay your bill with a check or money order. Then you redeemed the volcher and the federal reserve money payment. This is double billing and of course illegal. This is trust fraud. I have more evidence but I do not want to do all the evidence. I am just exposing your fraud to the world and social media will also get some videos made by me. You also fee simple titles so you can steal peoples homes. The homes need to be a lot em titles which is gods law not your law. Shall I continue. Lets stop here. Solve the problem. You have only 10 days to respond to the consumer finance protection bureau not not me. If not I will assume all that I stated is true. The {$420.00} is waiting on the side if I need to file the court case. Do not ly to me. I am not a XXXX. Banks have no skin in the game. Look at the banking holiday act as well.

Company Response:

State: FL

Zip: 33009

Submitted Via: Web

Date Sent: 2023-08-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7406954

Date Received: 2023-08-15

Issue: Managing an account

Subissue: Funds not handled or disbursed as instructed

Consumer Complaint: This regards PNC banking. On XX/XX/2023, I submitted a {$8400.00} withdrawal request from my child 's XXXX ( XXXX XXXX XXXX ). Conversations with XXXX XXXX XXXX on XX/XX/XXXX indicated that the transfer to PNC was confirmed on XX/XX/2023. To date ( XX/XX/2023 ), the funds do not show as PENDING or present in the PNC account. On the evening of XX/XX/2023, I also contacted PNC. Recordings will indicate I was polite and direct at all times. The first PNC representative did not seem to understand what a XXXX transfer was. The second PNC representative pretended that she could not hear me, and disconnected. I called back. The PNC representative suggested that I check on the projected transfer time. My understanding is that it is three days. I would like to know where my {$8400.00} is ( more directly, PNC needs to deposit it into my account ).

Company Response:

State: OH

Zip: 43214

Submitted Via: Web

Date Sent: 2023-08-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7406899

Date Received: 2023-08-15

Issue: Closing your account

Subissue: Company closed your account

Consumer Complaint: I have put in my contact information to a group of attorneys that were going to consolidate my debt on my behalf. He failed to make payments to my bank in which the bank, then close my account. Without notice, I was going to wear of the account being close therefore I made a payment for {$3000.00} which I can add you to the card later on when the card was declined I called my phone and that's the informed me that they closed my account. I've been asked for my {$3000.00} back in which they sent me a check for only 2000 is now been over two months that I continue to call them and ask for the remaining {$1000.00} they keep telling you that she has the OK or they will mail it and I have yet to see any funds. I just called again this morning and apparently there is no record of the XXXX XXXX being sent or any note in my account saying that they were going to send it now have escalated the case again and told me it would take at least a week before an investigator will be in contact with me. It is over two months and I am just asking for my XXXX XXXX back because they didn't inform me that my account was closed. I never would've put {$3000.00} down. How do I have known that they close it? I understand it is my fault for trusting that consolidators to do their job, but the moment that I fired the attorneys that were supposed to be consolidating and settling my dad on my behalf, I am mediately went and paid {$3000.00} on the account to try to Get back into good standing not realizing that I was too late and my account was already closed. I received {$2000.00} check at the end of XXXX, I have called over a dozen times on this, and I have record of everything as of this morning, I was informed that there is no indication of a check being sent out and they would escalate my case which is exactly what they did two months ago that allowed me to get my first {$2000.00} back. I don't know what else to do here, but I am extremely overwhelmed and this is an urgent matter now I absolutely need this money ASAP. In order to live. I have emphasize all of this to thanks for your addition and customer service could care less

Company Response:

State: CA

Zip: 90505

Submitted Via: Web

Date Sent: 2023-08-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7406250

Date Received: 2023-08-15

Issue: Fraud or scam

Subissue:

Consumer Complaint: My Complaint is against XXXX XXXX XXXX and PNC Bank The response to my claim # XXXX through CFPB is unreasonable. After waiting for more than 2 months XXXX XXXX is recommending me to follow up with recipient bank which is PNC Bank. I have done this follow up on XX/XX/XXXX with PNC Bank and was informed : XXXX the account number was incorrect so the money was sent back to XXXX XXXX within XXXX business days XXXX since I am not their client any further follow-up must be with XXXX XXXX. XXXX. PNC would work on the matter with XXXX XXXX. XXXX XXXX is washing it's hands off my claim without just cause. I need their fraud department to fully investigate the matter along-with the fraud department of PNC Bank and XXXX to a proper conclusion and to locate the {$10000.00} transferred from my account. Please call me @ ( XXXX ) XXXX or email XXXX XXXX XXXX

Company Response:

State: NY

Zip: 11803

Submitted Via: Web

Date Sent: 2023-08-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7404917

Date Received: 2023-08-15

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: XXXX XXXX : XX/XX/XXXX XXXX XXXX XXXXXXXX XXXX Account # XXXX : XX/XX/XXXX ; XXXX {$770.00} XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX. XXXX XXXX XXXXXXXX XXXX, XXXX, Oklahoma XXXX PNC Bank , XXXX XXXX XXXX XXXX XXXX : XXXX {$770.00} XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX PNC Bank XXXX XXXX XXXX XXXX XXXX XXXX, XXXX PA XXXX Attorney : XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, New Jersey XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, PA XXXX Re : This third-party interloper sue without proper notice ; Refused Validation Dispute : Per : Promissory note security instrument 15 USC 78c ( a ) ( 10 ) : ( A ) I am disputing the debt alleged by attorney XXXX XXXX ( He ), third party interloper, allegedly for PNC Bank NA , who has unlawfully filed suit to collect an unreported Internal Revenue Service taxable event, and unsubstantiated claim of debt. Third party interloper- XXXX XXXX has refused many requests for debt validation, including a Notice of Error and for QWR [ Qualified Written Request ], and to provide other items including a {$170000.00} dollars extension of credit/payment receipt, canceled check, money transfer transaction, tax or any records showing funds transferred on my behalf. ( B ) I dont believe this is my debt because, I have asked third-party interloper XXXX XXXX to prove- debt owed by me, as they refuse disclosure funds transferred on my behalf receipt records dating between XXXX. I requested record via XXXX ; Notice of Error including several affidavits of fact sent for over two ( 2 ) years now, and have defaulted them for failing to answer or provide evidence of a loan money transfer. Yet they began a foreclosure action to adverse the property. ( C ) The amount is wrong because, He fails to provide the statutory provisions deeming that a note security instrument is deemed a debt and not a ( asset, credit, monetary instrument, negotiable instrument, payment order, order paper, check ) deposit cashed. Which leads to speculation of did the note instrument already payoff the property? Thus, the Mortgage transaction looks like an intermediary fee for processing the note to settle property purchase with the seller. Misleading deception using terms and words loan, lender, borrower, fictious use of language fail clear concise terminology saying the word loan instead of service fee. Thus, usury excessive fee charge ranging 10,000 % over value of service. Fail providing invoice rate of service disclosure that it would cost me {$170000.00} dollars plus 3.625 % payment for 30 years plus pledging {$350000.00} asset property for a fee not credit extension loan repayment. Because theres no loan to repay. Where refused providing evidence of loan extension of credit funds transferred for said loan thus, property pledged for payment obligation deems threat duress coercion inducement to fraud act of omission deceptive, failure to provide terms disclosure the note note security instrument would be converted/swap/switch into a negotiable instrument/check by means of the undisclosed third-party endorsement attachment with the words : pay to the order of bank president XXXX XXXX XXXX. Exhibit A : Hidden Signatures on note ( D ) Other, for lacking good faith : ( 1 ) He, refusing to validate debt yet demanding {$170000.00} and unlawfully set foreclosure processing. Refusing to provide tax information, tax ID for taxable events over {$600.00}, refuse to provide filing of IRS Form 8300, required filing for money transactions over {$10000.00}. ( 2 ) the alleged Mortgage document filed on county public records fails certification with, The XXXX XXXX Department of Revenue Apostille office and XXXX XXXX XXXX XXXX having no Notary acknowledgment or seal and identification number to verify a signature. Missing Mortgage ( bill ) maker liable signature. Thus, evidence of an imperfected mortgage deems- void. ( 3 ) The signature on the mortgage and note is not mine, it is forged! Exhibit B : Missing Notary Acknowledgment ( 4 ), the endorsement of XXXX XXXX XXXX XXXX was never filed on record at the county clerk office a failure to disclose that the ( promissory note ) note security instrument was changed after closing day XX/XX/XXXX, by other people endorsement and signatory. Evidence non-disclosures about other parties signatory attachments after closing is evidence the act of omission deception inducement to fraud- Deems Any and all contracts-void. Exhibit A : Hidden Other Signatories on note

Company Response:

State: NJ

Zip: 085XX

Submitted Via: Web

Date Sent: 2023-08-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7404713

Date Received: 2023-08-15

Issue: Managing an account

Subissue: Problem making or receiving payments

Consumer Complaint: On XX/XX/2023, I arranged a recurring payment to XXXX XXXX for our car payment through PNC Online Bill Pay in the amount of {$710.00}. XXXX never received the payment so I notified PNC in early XXXX and they sent a letter to XXXX outlining the ACH payment info. XXXX could not locate the payment. This was later converted to an XXXX dispute on XXXX XXXX which PNC closed on XX/XX/2023 because they couldnt reach XXXX. I asked for it to be reopened and we then received a denial of our dispute on XX/XX/2023 stating no error had occurred. Upon discussing additionally with XXXX, they informed me the payment was sent to an unrelated bank ( XXXX XXXX Bank ) per the payee routing number on the original payment detail letter. This was passed on to PNC and they have since denied our XXXX dispute twice ( XX/XX/2023 and XX/XX/2023 ) indicating too much time had passed since they initially denied the claim. At no point had I ceased communication or not provided them with additional info to help locate our missing payment, but to date they have not even attempted to contact XXXX XXXX XXXX when it was 100 % their fault for arranging payment to the wrong institution. It has been four months we have been without our money. Our first payment was late so we had to make a second payment to make up for the missing payment. We have been customers of PNC for many years and have never had a problem with Bill Pay. Its unfortunate this is how they treat their customers when an issue arises, much less when the issue is caused by their negligence.

Company Response:

State: OH

Zip: 45011

Submitted Via: Web

Date Sent: 2023-08-15

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7404363

Date Received: 2023-08-16

Issue: Managing an account

Subissue: Fee problem

Consumer Complaint: Please send me ALL PNC Bank statements for past 6 months. Please remove all and any fees charged on my two ( 2 ) accounts. When I opened, banker told me there are no fees on account ( s ), totally free accounts as long as I have positive balance. Return all fees. XXXX

Company Response:

State: PA

Zip: 19403

Submitted Via: Web

Date Sent: 2023-08-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7403497

Date Received: 2023-08-16

Issue: Opening an account

Subissue: Unable to open an account

Consumer Complaint: This bank treats me horrible after being a car holder for years they shut me down and its been years Ive been trying to open an account now recently I was declined due to the past accounts that were closed by them I find this unfair that they let me bank with them again I was never told I wouldnt be able to have account now or the future but they are making it very difficult for me to have new accounts with their bank they hate me and dont want to do business with me but I wasnt a bad customer I dont see what the problem is

Company Response:

State: NY

Zip: 11365

Submitted Via: Web

Date Sent: 2023-08-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7403337

Date Received: 2023-08-16

Issue: Managing an account

Subissue: Problem using a debit or ATM card

Consumer Complaint: In XXXXXXXX XXXX XXXX I paid {$1100.00} for a hair unit and installation of said unit. Just a day after the unit began falling apart and coming off my head so I called the merchant and asked for it to be fixed or for me to be refunded so they tried to fix it, however it was doing the same thing again the day after it was supposedly fixed so I asked for my money back because the product, service, and merchandise was not as described and the merchant refused. So I then filed a dispute with my banks under the products/services received were not as described, however pnc bank denied this dispute multiple time stating that the transaction was authorized and not fraudulent however I didnt dispute is as fraudulent I disputed as the product/service I received was not even close to what I was told it would be. However pnc then took my account negative XXXX dollars due to this transaction, then closed the account and has turned me into a debt collector. I never got my money back and I have a collection now because of their lack of honesty and commitment to their customers.

Company Response:

State: WV

Zip: 26508

Submitted Via: Web

Date Sent: 2023-08-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7403247

Date Received: 2023-08-15

Issue: Money was not available when promised

Subissue:

Consumer Complaint: WHILE THE PRIOR COMPLAINT FILED DEALT WITH FRAUD, THIS IS AN XXXX FILING AS A MEMBER OF A PROTECED CLASS A reasonable accommodation is an adjustment made in a system to accommodate or make fair the same system for an individual based on a proven need. That need can vary. Accommodations can be religious, physical, mental or emotional, academic, or employment-related, and law often mandates them. PNC was sent no fewer than FOUR accommodation requests, all ignored. They were also sent proof of status and submissions show a pattern of deliberate withholding of funds requested via wire transfer and why the request was made already made clear. I will post current up to date proof of XXXX to negate any claim made by PNC possible and will also over time post each demand letter sent, to whom it was sent, when it was sent and the responses should stonewalling continue to deliberately cause continued distress on. Based on past actions, PNC will continue to do nothing to resolve any of its obligations unless proof of wrongdoing is provided. As you wish, including the envelopes, tracking numbers and delivery dates. The truth does not need to remember the story and it is only the direct actions of the institution that is telling the story that had no need to be told if consumer rights were observed not exploited.

Company Response:

State: GA

Zip: 30813

Submitted Via: Web

Date Sent: 2023-08-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.