PNC BANK N.A.


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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 3713982

Date Received: 2020-06-24

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: I have a nonprofit account with PNC Bank, for the past week I have been trying to link the bank account with our XXXX account. XXXX XXXX XXXX is the financial agency that distributes fundraised money to non-profits. Every-time I attempt to link the accounts I get several different error messages from PNC. The most frequent is " PNC has made a change that prevents you from being able to link your accounts ''. This is extremely frustraiting due to the fact that linking the accounts would allow for direct deposit rather than having to wait weeks/months for funds to be sent via mail. Getting the funds is a time-sensitive matter for my XXXX as we are doing Covid-19 relief efforts and need access to our funds as soon as possible. I have called PNC bank and they were not helpful and also said it may be a problem on XXXX end.

Company Response:

State: MD

Zip: 21044

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3713836

Date Received: 2020-06-24

Issue: Closing an account

Subissue: Can't close your account

Consumer Complaint: I tried to close my account and transfer funds and balance to another bank, PNC would not allow me to do so.

Company Response:

State: IN

Zip: 46218

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3713831

Date Received: 2020-06-24

Issue: Managing an account

Subissue: Banking errors

Consumer Complaint: On approximately XXXX XXXX I had damaged currency that a friend wanted to exchange.He didnt have a bank account.I called my bank ( Pnc ) and asked if they would exchange it.They said if it was at least half a note and the seriel number was legible.They exchanged it ( {$280.00} ) On XX/XX/XXXX, the branch called and said would I pick it up ( dams aged money ) That they changed their mind.Requested my approval to debit my acct and I declined.I said it wasnt right weeks after to change it.They are no longer doing this after the fact.

Company Response:

State: PA

Zip: 163XX

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3713822

Date Received: 2020-06-24

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: I have used the XXXX XXXX to help me get extra cash while I have been caring for my XXXX father, as well as having XXXX XXXX issues that have made me miss work. PNC Bank will not let me connect my account to the XXXX app, making it impossible for me to withdraw funds that I need to stay afloat.

Company Response:

State: WI

Zip: 53219

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3713782

Date Received: 2020-06-24

Issue: Managing an account

Subissue: Deposits and withdrawals

Consumer Complaint: I signed up for XXXX and tried to link my accounts. I got the message " PNC has made a change that prevents you from being able to link accounts '' and then suggested that I file this complaint.

Company Response:

State: OH

Zip: 44122

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3713781

Date Received: 2020-06-24

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: I am unable to connect my PNC bank account to online services like XXXX, XXXX, XXXX XXXX

Company Response:

State: FL

Zip: 32701

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3713691

Date Received: 2020-06-24

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: I am trying to link two financial accounts and PNC is prohibiting me

Company Response:

State: NJ

Zip: 078XX

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3713646

Date Received: 2020-06-24

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I entered into a forbearance plan with PNC Bank on XX/XX/2020 due to Covid 19. The forbearance was until XX/XX/2020. However, I contacted PNC on or around XX/XX/2020 to end the forbearance. I agreed at that time to pay the full amount due and owing of {$16.00}, XXXX on or before XX/XX/2020. However, on XX/XX/2020 PNC reported to the credit bureaus I was 3 months delinquent and caused my credit scores to plummet at least 100 points or more. They intentionally ruined my credit. On XX/XX/2020 I paid PNC {$16.00}, XXXX as agreed. However, I did not find out about the bad credit report until I tried to refinance my mortgage several days later. I immediately hired a lawyer and filed a dispute against PNC. I demand that this be corrected immediately.

Company Response:

State: MI

Zip: 48103

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3713478

Date Received: 2020-06-24

Issue: Other transaction problem

Subissue:

Consumer Complaint: PNC is not allowing me to connect my account to " XXXX XXXX ''.

Company Response:

State: PA

Zip: 19124

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3713450

Date Received: 2020-06-24

Issue: Unexpected or other fees

Subissue:

Consumer Complaint: The first time they gave me a link with how to do it. But it seems that every time I try to set up a 3rd party withdrawal I have to contact them again and wait for some site link.

Company Response:

State: IL

Zip: 60660

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.