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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:
Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Travelers/Cashiers checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
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Subissue: Funds not handled or disbursed as instructed
Consumer Complaint: Not sure of the dates, besides today, XX/XX/XXXX. This happens on and off, where PNC will sometimes not cooperate with linking other accounts and things of that nature. Its a real pain in the XXXX, especially during COVID Crisis, that I am not able to access my money. I need to move money from my outside savings to my pnc. It also makes little sense because it will be allowed, like PNC allowed it, but then one day be restricted again. And I, and Im sure many others, are forced to wait days for access to our money.
Thank you XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company Response:
State: IN
Zip: 46201
Submitted Via: Web
Date Sent: 2020-07-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3746319
Date Received: 2020-07-15
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: want to give XXXX access to my account
Company Response:
State: FL
Zip: 32953
Submitted Via: Web
Date Sent: 2020-07-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3746257
Date Received: 2020-07-15
Issue: Opening an account
Subissue: Didn't receive terms that were advertised
Consumer Complaint: With PNC Bank, I opened Virtual Wallet with Performance Select accounts on XX/XX/XXXX based on an offer I received in the mail and online after entering my zip code that if I opened online through the link and setup direct deposits of {$5000.00} within 60 days I'd get {$500.00} within 60-90 days ( see attachment 1 ). I met all the qualifications on XX/XX/XXXX ( see attachment 2 ) so should have received the {$500.00} bonus by XX/XX/XXXX at the latest but didn't. I followed up with PNC but they said I didn't meet the offer terms because I wasn't targeted, which is false because I received the offer in the mail, and also qualified online after entering my zip code and applying through the proper link. PNC also had a {$300.00} nationwide offer ( see attachment 3 ) that didn't require any targeting ( even though I was targeted for the higher {$500.00} offer through a mailer and through website qualification with my zip code ) that PNC also hasn't even given me. Clearly false advertising, consumer fraud, and unethical behavior from PNC.
Company Response:
State: VA
Zip: 22202
Submitted Via: Web
Date Sent: 2020-07-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3746169
Date Received: 2020-07-15
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: Trying to connect my PNC account to XXXX. Unfortunately it seems this is not a possible connection at the moment. I wish it was because I was excited to start learning about investing and it would have been easier for me to do so without having to open a new account.
Company Response:
State: OH
Zip: 452XX
Submitted Via: Web
Date Sent: 2020-07-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3745992
Date Received: 2020-07-15
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: I am a landlord. XXXX group offers the ability for my renters to ach their rent payments to me. My rental account is with PNC Bank. I attempted to set it up on my end. It starts with XXXX and to enter my PNC account I am redirected to sign in my PNC account. I enter my PNC username an password and then I hit a wall that says " PNC has made a change that prevents you from being able to link your accounts. '' XXXX suggests filing a complaint with cfpb.
Surely there should be a paper form signup option until whatever issue is resolved.
Company Response:
State: PA
Zip: 152XX
Submitted Via: Web
Date Sent: 2020-07-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3745968
Date Received: 2020-07-15
Issue: Other service problem
Subissue:
Consumer Complaint: In an attempt to become more financially stable, I am attempting to invest and save. Unfortunately PNC bank has changed and I am now unable to use apps such as XXXX This is extremely disappointing. The inability to control where my funds goes and how I invest. I would love to see this change.
Company Response:
State: OH
Zip: 44512
Submitted Via: Web
Date Sent: 2020-07-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3745789
Date Received: 2020-07-14
Issue: Managing an account
Subissue: Problem making or receiving payments
Consumer Complaint: PNC account won't link to XXXX XXXX 's XXXX account so that I can pay my rent. Error message keeps coming up about connectivity issues with the bank.
Company Response:
State: NJ
Zip: 07106
Submitted Via: Web
Date Sent: 2020-07-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3745314
Date Received: 2020-07-14
Issue: Other service problem
Subissue:
Consumer Complaint: tried to apply for a grant, pnc wouldn't let them access financial data.
Company Response:
State: PA
Zip: 150XX
Submitted Via: Web
Date Sent: 2020-07-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3745313
Date Received: 2020-07-14
Issue: Managing an account
Subissue: Problem making or receiving payments
Consumer Complaint: I can not link my account to XXXX. XXXX uses XXXX and Pnc will not consent to letting me add the account.
Company Response:
State: PA
Zip: 19114
Submitted Via: Web
Date Sent: 2020-07-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3745237
Date Received: 2020-07-14
Issue: Getting the loan
Subissue:
Consumer Complaint: PA business grant lender denied access to my PNC Bank business account
Company Response:
State: PA
Zip: 15642
Submitted Via: Web
Date Sent: 2020-07-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.