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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:
Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Travelers/Cashiers checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
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Consumer Complaint: I have had accounts with bank for years. I had a premium checking account that all of a sudden was being charged monthly fees for because I couldn't maintain a certain balance that had not been a previous requirement. So PNC bank change my checking account to standard checking account with no fees however they then started charging me {$10.00} monthly service charge for my money market account because I dont maintain a certain balance or have a large enough auto monthly deposit. Neither of which were original terms. Can they just arbitrarily change agreement terms?
Company Response:
State: IL
Zip: 60516
Submitted Via: Web
Date Sent: 2020-07-28
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3766934
Date Received: 2020-07-28
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: I have been trying to link my checking account to the investment site XXXX and have been unable to do so. It is very frustrating because I am trying to start investing my money. I can not do so if I can not access my account through this app.
Company Response:
State: MI
Zip: 48603
Submitted Via: Web
Date Sent: 2020-07-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3766742
Date Received: 2020-07-27
Issue: Other transaction problem
Subissue:
Consumer Complaint: PNC does not link with XXXX
Company Response:
State: MI
Zip: 48842
Submitted Via: Web
Date Sent: 2020-07-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3766606
Date Received: 2020-07-28
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: Unable to link my account with XXXX, XXXX XXXX, and other payment/savings sites. This is unacceptable when other banks allow it so easily.
Company Response:
State: IN
Zip: 47130
Submitted Via: Web
Date Sent: 2020-07-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3766589
Date Received: 2020-07-28
Issue: Other service problem
Subissue:
Consumer Complaint: I can not send money as way of ACH using XXXX, to verify my account to send an ACH. I have had this problem a few months ago and the PNC Bank stated they are fixing it. I tried to verify again today and they have not fixed it at all. I will not be able to contuine having an account with this bank and if they want to charge me {$45.00} to send a wire transfer everytime, when I could send a ACH free. I don't belive this is fair to the customers.
Company Response:
State: AL
Zip: 357XX
Submitted Via: Web
Date Sent: 2020-07-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3766560
Date Received: 2020-07-28
Issue: Managing an account
Subissue: Problem making or receiving payments
Consumer Complaint: On XX/XX/2020, I had my latest phone call with PNC regarding a security feature they put on accounts related to, what they call 3rd party apps not controlled by PNC. In question, I am a consumer of XXXX and was attempting to do a withdraw from my XXXX account to my PNC account. I received a message from XXXX after verifying my banking information that stated the following : " PNC has made a change that prevents you from being able to link your accounts. File a complaint with the CFPB. The Consumer Financial Protection Bureau makes sure banks, and other financial companies treat you fairly. You can alert PNC that you need access to your financial data by filing a complaint with the CFPB. '' I have spoken to PNC on 2 occasioins, with tonight being my latest call. In both calls, they said they would " note my concerns in my account '' and tonight, the representative hung up on me after I asked the date the change in policy accorded, reflect 3rd party apps, since as a banking consumer, I was not made aware of these changes prior to, and I have successfully transferred funds prior.
Company Response:
State: IN
Zip: 467XX
Submitted Via: Web
Date Sent: 2020-07-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3766558
Date Received: 2020-07-28
Issue: Managing an account
Subissue: Problem making or receiving payments
Consumer Complaint: I am trying to receive payment from XXXX by linking to my PNC bank account and PNc will not allow the link.
Company Response:
State: VA
Zip: 22192
Submitted Via: Web
Date Sent: 2020-07-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3766344
Date Received: 2020-07-27
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: Its not allowing me to use this app because I have a PNC checking account
Company Response:
State: IL
Zip: 60402
Submitted Via: Web
Date Sent: 2020-07-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3766259
Date Received: 2020-07-27
Issue: Managing an account
Subissue: Banking errors
Consumer Complaint: Unable to connect account to XXXX
Company Response:
State: PA
Zip: 15068
Submitted Via: Web
Date Sent: 2020-07-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3766188
Date Received: 2020-07-27
Issue: Managing an account
Subissue: Problem making or receiving payments
Consumer Complaint: I recently tried to sign up for XXXX and attach my bank account to the app so that I might be able to build an investment portfolio. However, after going through some authentication, I received an error message saying my bank will not allow that. I'm just curious as to why such an action would not be allowed to go through. Is this legal?
Company Response:
State: OH
Zip: 44087
Submitted Via: Web
Date Sent: 2020-07-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.