PNC BANK N.A.


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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 3780708

Date Received: 2020-08-05

Issue: Unexpected or other fees

Subissue:

Consumer Complaint: Pnc will not take money transfer apps like XXXX or XXXX

Company Response:

State: OH

Zip: 454XX

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3780663

Date Received: 2020-08-05

Issue: Managing an account

Subissue: Deposits and withdrawals

Consumer Complaint: IM trying to set up an invoice system with XXXX XXXX and I need them to have access to accept payments and then transfer those payments to my PNC account. Can you please authorize XXXX XXXX to doing those transfers

Company Response:

State: AL

Zip: 352XX

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3780649

Date Received: 2020-08-05

Issue: Problem adding money

Subissue:

Consumer Complaint: Trying to link my primary checking account with the financial following mobile/online applications : - XXXX - XXXX - XXXX PNC Bank is not authorizing these apps to be linked since Ive changed my password on XX/XX/2020.

Company Response:

State: IL

Zip: 60608

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3780577

Date Received: 2020-08-05

Issue: Confusing or missing disclosures

Subissue:

Consumer Complaint: I can not use XXXX XXXX with my PNC account

Company Response:

State: PA

Zip: 185XX

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3780276

Date Received: 2020-08-05

Issue: Other transaction problem

Subissue:

Consumer Complaint: I am not allowed to link my PNC account with my rent payment system

Company Response:

State: WV

Zip: 253XX

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3780273

Date Received: 2020-08-05

Issue: Problem with customer service

Subissue:

Consumer Complaint: I was merely trying to link my account so that several creditors could be reported to the 3 reporting agencies. They report all negative but very few good credits.

Company Response:

State: AL

Zip: 35235

Submitted Via: Web

Date Sent: 2020-08-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3780219

Date Received: 2020-08-05

Issue: Problem with a lender or other company charging your account

Subissue: Transaction was not authorized

Consumer Complaint: Tried to pay money to a secured company via ACH, but said PNC Bank made a change and will not connect to pay.

Company Response:

State: OH

Zip: 45241

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3779845

Date Received: 2020-08-05

Issue: Trouble during payment process

Subissue:

Consumer Complaint: I want to know the amount to payoff my mortgage and the process to complete it but have been advised repeatedly that no one there can do it. I've spoken with Cust Service Reps/dates : XXXX ( XX/XX/XXXX ) ; XXXX ( XX/XX/XXXX ) ; XXXX ( XXXX ) and XXXX ( XXXX ) and have been advised by them all that they are unable to access my mortgage account to give me a payoff amount. I'm waiting for a call back from a supervisor ( day # 2 ) who I was already told will not be able to help me either.

Company Response:

State: NJ

Zip: 08087

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3779643

Date Received: 2020-08-04

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: I'm not able to link my PNC bank Account to my XXXX trading account.

Company Response:

State: PA

Zip: 19026

Submitted Via: Web

Date Sent: 2020-08-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3779523

Date Received: 2020-08-05

Issue: Other service problem

Subissue:

Consumer Complaint: My landlord uses the website XXXX to manage rent payments. To utilize this, I must connect my PNC checking account to the site. When I tried to connect my checking account, I was presented with the message " PNC has made a change that prevents you from being able to link your accounts. '' This prevents me from paying rent. This issue must be rectified by PNC.

Company Response:

State: OH

Zip: 43230

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.