PNC BANK N.A.


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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Traveler�s/Cashier�s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 3782325

Date Received: 2020-08-06

Issue: Unable to get your credit report or credit score

Subissue: Problem getting your free annual credit report

Consumer Complaint: Hi, I'm pursuing a program with the XXXX University, and to enroll in the monthly payment they need to connect to my bank account to access my financial data, but I couldn't connect, so their platform sends me here to file a complaint so they can have access.

Company Response:

State: DC

Zip: 200XX

Submitted Via: Web

Date Sent: 2020-08-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3781945

Date Received: 2020-08-06

Issue: Other service problem

Subissue:

Consumer Complaint: I can not verify my Pnc bank acct using the XXXX browser through XXXX which is causing me not to get my crypto earnings which is anywhere from $ XXXX {$200.00} a month. Please allow XXXX to verify from XXXX it is hands down the best browser. I also can not use uphold with my debit nor routing and account number which is the virtual wallet used with XXXX

Company Response:

State: FL

Zip: 334XX

Submitted Via: Web

Date Sent: 2020-08-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3781838

Date Received: 2020-08-06

Issue: Other service problem

Subissue:

Consumer Complaint: I need to link my PNC Bank account to XXXX ( stocks/investing ) but I keep getting an error message that will not allow me to link the account. I have already spoken with someone at PNC Bank and they do not see any issues on their end that should prevent me from linking my account.

Company Response:

State: MI

Zip: 48220

Submitted Via: Web

Date Sent: 2020-08-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3781787

Date Received: 2020-08-06

Issue: Can't contact lender or servicer

Subissue:

Consumer Complaint: XX/XX/20 I was trying to use the XXXX app so I could receive a small portion of my paycheck early to get gas, and as I was going through the sign up process, it said that PNC was not allowing me to continue.

Company Response:

State: DE

Zip: XXXXX

Submitted Via: Web

Date Sent: 2020-08-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3781663

Date Received: 2020-08-06

Issue: Problem adding money

Subissue:

Consumer Complaint: I am trying to link my XXXX app to my bank account and the bank won't allow it

Company Response:

State: DE

Zip: 19966

Submitted Via: Web

Date Sent: 2020-08-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3781637

Date Received: 2020-08-05

Issue: Other service problem

Subissue:

Consumer Complaint: I can not connect my account to zensales to use for my XXXX

Company Response:

State: OH

Zip: 438XX

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3781421

Date Received: 2020-08-05

Issue: Managing an account

Subissue: Deposits and withdrawals

Consumer Complaint: They referred me to try to use their product online and not the amount telephone so now all my time that has been wasted trying to link the account together and now I will try online

Company Response:

State: GA

Zip: 30341

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3781317

Date Received: 2020-08-05

Issue: Other service problem

Subissue:

Consumer Complaint: I tried linking my XXXX account with my pnc account ( which i need to do in order to start investing with XXXX ) and it said that pnc " made a change '' which i dont know what it means and it didnt give me any information regarding it, this issue needs to be resolved if i am to use pnc services going forward.

Company Response:

State: MI

Zip: 483XX

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3781272

Date Received: 2020-08-06

Issue: Getting a loan or lease

Subissue: Credit denial

Consumer Complaint: XX/XX/2020 I applied for a car loan as a co-signer to my nephew, XXXX XXXX, at XXXX XXXX. XXXX ended up financing up and I didn't realize they had applied to PNC Bank and XXXX XXXX. XXXX XXXX and PNC Bank sent me letters later where XXXX XXXX had approved me, but XXXX took on the financing. However, PNC Bank wrote a scathing denial letter dated XX/XX/2020 stating erroneous and slanderous information regarding delinquent payments, ( 1 ) Serious delinquency, ( 2 ) Ratio of balance to limit on bank revolving or other revolving accts too high, ( 3 ) Number of accounts with delinquency, and ( 3 ) Length of time accounts have been established which are all slanderous and incorrect, from XXXX Credit Reporting agency in XXXX, Texas. This is a lie. XXXX Credit Reporting could not have that kind of negative information in their agency relating to me and my credit when I have a XXXX credit score. I contracted PNC Banks Executive Department and they told me my credit denial was due to being lumped in with my nephew 's credit. However, they addressed the letter with the slanderous inaccurate information only to me and did not mention my nephew 's name in the letter so that anyone reading their denial letter would view my credit as horrible when I have a XXXX Credit score. I wanted PNC Bank to retract the letter, but they sent me an assinine explanation that, " It is assumed that each applicant will know whether the reason ( s ) are specific to them or the co-applicant. This is horrendously insulting. PNC Bank did not name my nephew, XXXX XXXX, anywhere in the letter addressed to me and sent to my address with those terrible and inaccurate descriptions of my credit. Ms. XXXX of PNC Bank 's executive office also continued to initially contact me at my home number when I sent return emails to her and left numerous voicemails giving her my cell phone number because at XXXX years old, I continue to work full time. But after a few days of continuing to call the wrong number, Ms. XXXX sent me an email stating that they had attempted to contact me, but could not reach me so that they were going to close the case. I left distinct and clear messages giving Ms. XXXX my daytime cell phone number and sent return emails asking her to call my cell number. So for her to fein not being able to contact me as an excuse to close the case was a cover-up of their wrong doing. Ms. XXXX finally called my cell phone after I told her my next step was a complaint with CFPB. But then she came up with that ridiculous explanation of why they said the terrible things about my credit in their XX/XX/2020 letter which can not be true when I have a XXXX credit score.

Company Response:

State: IL

Zip: 60617

Submitted Via: Web

Date Sent: 2020-08-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3781246

Date Received: 2020-08-05

Issue: Managing an account

Subissue: Funds not handled or disbursed as instructed

Consumer Complaint: I need to link my account with my XXXX XXXX XXXX. I need it to get paid.

Company Response:

State: MO

Zip: 631XX

Submitted Via: Web

Date Sent: 2020-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.