If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:
Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Travelers/Cashiers checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Issue: Problem with additional add-on products or services
Subissue:
Consumer Complaint: I can not link my PNC bank account
Company Response:
State: NJ
Zip: 07013
Submitted Via: Web
Date Sent: 2020-08-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 3786915
Date Received: 2020-08-09
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: " PNC has made a change that prevents you from being able to link your accounts '' This change is keeping me from using my main source of funding to fund money market accounts. It is interesting that they say they do this for security, when they will allow your account to be connected to crypto-currency exchanges, but not an investing platform such as XXXX. This is hindering my ability to participate in the free market, and there is no reason for this restriction to exist as other banks perform these duties flawlessly.
Company Response:
State: OH
Zip: 44221
Submitted Via: Web
Date Sent: 2020-08-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 3786842
Date Received: 2020-08-09
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: XXXX XXXX can no longer save funds from my account
Company Response:
State: PA
Zip: 194XX
Submitted Via: Web
Date Sent: 2020-08-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 3786796
Date Received: 2020-08-09
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: I am trying linking my account
Company Response:
State: GA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2020-08-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 3786794
Date Received: 2020-08-09
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: I want to be able to link my account to anything and any app
Company Response:
State: NC
Zip: 275XX
Submitted Via: Web
Date Sent: 2020-08-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 3786699
Date Received: 2020-08-09
Issue: Problem with cash advance
Subissue:
Consumer Complaint: Was not able to connect my account
Company Response:
State: WI
Zip: 53225
Submitted Via: Web
Date Sent: 2020-08-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 3786680
Date Received: 2020-08-09
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: Trying to link XXXX card to PNC account and I am unable to do so.
Company Response:
State: NJ
Zip: 078XX
Submitted Via: Web
Date Sent: 2020-08-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 3786650
Date Received: 2020-08-09
Issue: Managing an account
Subissue: Problem making or receiving payments
Consumer Complaint: I have been using the XXXX XXXX for over a year now and it helps me in times where my funds are, or will be low. It's a small loan, less than {$100.00}, with a less than {$5.00} service fee attached, and an option to leave a " tip '', which would be used to plant trees around the world. An option, meaning you aren't required to in order to receive money from XXXX. I have my account set up to automatically withdraw the amount I owe XXXX on payday. This app has always only deposited money into my account when I requested it, and has only ever automatically withdrawn from my account when I borrowed money. It was also always the agreed upon amount. I have never had an unauthorized transaction with this app. Now, PNC is not letting me connect my account. I understand it's for their customers safety however, the XXXX XXXX does not need protection from. This happened today, XXXX, and PNC has disconnected my account without my permission about 4 times throughout the past year. I was able to reconnect it myself in the past, but today I was directed to the CFPB.
Company Response:
State: PA
Zip: 183XX
Submitted Via: Web
Date Sent: 2020-08-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 3786605
Date Received: 2020-08-09
Issue: Getting a credit card
Subissue: Delay in processing application
Consumer Complaint: Pnc would not allow for my account to link! Its my money and my account, so I should be able to link my account to a card if I choose to.
Company Response:
State: OH
Zip: 44120
Submitted Via: Web
Date Sent: 2020-08-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 3786567
Date Received: 2020-08-09
Issue: Closing an account
Subissue: Funds not received from closed account
Consumer Complaint: I am attempting to close the Estate of my deceased parents. PNC holds at least one account in their names. I have submitted everything legally necessary to validate my authority for both deceased parents. Yet PNC will not release the funds. I initiated this process with them in XXXX of 2020 and have followed up multiple times speaking to multiple PNC associates about this matter. Still no action on their part.
XX/XX/XXXX : Met with XXXX XXXX ( XXXX ) at PNC to present my information. I have at least 13 e-mail follow ups to XXXX XXXX and others plus multiple phone calls.
PNC initially asked for additional legal documentation which I have provided.
Others Spoken with : XXXX XXXX XXXX Branch Manager XXXX XXXX XXXX XXXX XXXX XXXX, NC XXXX XXXX Ph. XXXX Fax. XXXX XXXX XXXX XXXX, Retail Escalations XXXX XXXX, XXXX XXXX XXXX
Company Response:
State: NC
Zip: 28110
Submitted Via: Web
Date Sent: 2020-08-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.