Date Received: 2021-09-30
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: This is has been the most horrible experience with a company I have ever dealt with before. I had an auto loan through Fifth Third Bank and back in XXXX we sold the vehicle on the XXXX. The monthly payment was not due until the XXXX but we were no longer responsible for this payment as we no longer owned the vehicle. I called them the very next day ( the XXXX ) and let them know what happened and asked for a hold to be placed on the account and that we no longer owned the vehicle and the dealership was getting the payoff check in the mail. I was confirmed that it was placed on hold and we would not be sent to collections.. I was called by them on the ( XXXX ) saying that we were 30 days late and were being sent to collections for delinquency. I tried calling numerous times to be transferred at least 10 times because no one would talk to me about the situation. A month later I finally spoke to someone who was slightly willing to help. I asked why it was 30 days late and why I was given absolutely no grace period before being sent to collections. None of it made sense. I was then told I apparently missed a payment in XXXX but this was the first time I was ever hearing of this. I have never missed a payment and have ALWAYS made my payments on time. I then went to get proof of all documentation showing where the vehicle was sold on the XXXX, the payoff check, and proof of the missed payment from my bank statement. I even went back to the dealership to see if they could help provide this information and they informed me that they no longer use this company as an option of financing because of situations like this. It is now 3 months later and they have done nothing to resolve this issue that has completely ruined my credit when I was not at fault. On XX/XX/XXXX I called back to check on a dispute and was informed they got the dates mixed up and denied to fix it. So again, I spoke with a lady named XXXX who informed me of this and she told me she would put the request in again and correct the date so that it would get reported correctly to the credit bureaus. She told me it would be 5 business days for them to make a decision. I called back today ( the XXXX ) and was then told it would be 30 days. This is absolutely ridiculous. Not only are they not reporting my credit accurately but they also cant get their facts straight.. Fifth Third Bank.. do better.
Company Response:
State: MS
Zip: 39110
Submitted Via: Web
Date Sent: 2021-09-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-30
Issue: Trouble during payment process
Subissue:
Consumer Complaint: I was laid off in XX/XX/XXXX through no fault of my own due to COVID-19. I entered a forbearance program to defer the payment of my mortgage until I was able to secure employment I have continued received letters from 5/3 Bank with Mortgage Loan Statements requesting payment of the total amount due. The last letter showed that monthly payment were {$96000.00} and the total amount due was over {$18000.00}. When I learned that I obtained employment and was going to start working again in XX/XX/XXXX, I contacted the bank at XXXX to let them know I wanted to defer the past due amount and start making payments again to retain ownership of my home. In XX/XX/XXXX, I received a letter through the XXXX. This letter requested a payment in XX/XX/XXXX of {$990.00} to enter in the deferment agreement. It also stated that there were 19 payments to be deferred, 0f {$10000.00} principal and interest and {$5400.00} of other amounts to be deferred, for a total of {$15000.00}, and that the next scheduled monthly payment due date will be XX/XX/XXXX. I call the same number above to explain that it was confusing for them to request payment in XXXX and then estate that the payment was due in XX/XX/XXXX. I also realized that from XX/XX/XXXX to XX/XX/XXXX there were 19 months ... so that meant that the payment of XXXX was also deferred according to them, but they were requesting that monthly payment. In XX/XX/XXXX, I received a second letter through the XXXX. This letter stated the agreement was entered XX/XX/XXXX, and showed EXACTLY THE SAME AMOUNTS OF PRINCIPAL AND INTEREST AS WELL AS OTHER AMOUNTS TO BE DEFERRED FOR THE SAME TOTAL OF {$15000.00}, However, this letter stated that only 18 months were deferred. I called the same number and requested to know why the amounts were the same, the date of entering agreement was XX/XX/XXXX, and the number of months only 18. The rep told me that the first letter was wrong and I was to receive a second letter. I told him again and again that I already received the second letter but the number were the same but with a month less of deferment. At this point, i am extremely confused. My Mortgage XXXX XXXX showed over {$18000.00} and if I multiply the regular monthly payment of {$960.00} times 18, I get {$17000.00}. Then the two letter received in the XXXX show only {$15000.00} as a total and they request monthly payments of {$990.00} ; the first letter showed this amount of 19 months to be deferred, the second letter for 18 months... At this point, I don't know what is my regular payment, how much are they deferring, and what is the amount of escrow i am paying and if I am deferring some of that too ... What are the Other Payments to be Deferred? My XXXX XXXX XXXX are {$130.00} plus {$430.00}, and the escrow showed in the XXXX XXXX XXXX {$390.00}. XXXX x ( XXXX ) = {$10000.00} - This is the same reflected in the deferment letter XXXX x XXXX = {$7000.00} This is not the same, they show only {$5400.00} ... What is this amount? The taxes? Annual taxes according to XXXX 's website are {$3900.00}... This is why I am so confused... I want to know what I am paying ( what are the other amounts due? ), when I am suppose to pay ( XX/XX/XXXX or XX/XX/XXXX ), and how much is my monthly payment ( {$960.00} or {$990.00} ), and how much is the outstanding principal balance after I am defer 18 months.
Company Response:
State: OH
Zip: 43231
Submitted Via: Web
Date Sent: 2021-09-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-30
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I have constantly contacted the reporting agency and the creditors.. they have failed to provide any validation of the inquiry but remains on my credit report instead of being removed
Company Response:
State: IL
Zip: 60624
Submitted Via: Web
Date Sent: 2021-09-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-29
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: I AM XXXX XXXX AND IM SUBMITTING THIS COMPLAINT MYSELF AND THERE IS NO THIRD PARTY. MY PURPOSE OF THIS COMPLAINT ISN'T TO GET THIS ACCOUNT VALIDATED ( ACCOUNT # XXXX ), THE PURPOSE OF THIS COMPLAINT IS TO ENSURE THIS ACCOUNT WILL BE PERMANENTLY REMOVED FROM MY CREDIT REPORT AND TO BE PAID FROM THIS COMPANY FOR THEM VIOLATING MY CONSUMER RIGHTS. PLEASE UNDERSTAND THAT I AM NOT SAYING THIS ACCOUNT WAS OPENED WITHOUT MY PERMISSION, I AM CLEARLY STATING THAT YOUR COMPANY VIOLATED MY CONSUMER RIGHTS. ALSO, PLEASE DONT TRY TO SAY THE FCRA, FDCPA, AND TILA ACT/ TRUTH AND LENDING ACT DOESNT APPLY TO YOU BECAUSE YOURE NOT A DEBT COLLECTOR, WHEN IN FACT THE TERM DEBT COLLECTOR MEANS ANY PERSON WHO USES ANY INSTRUMENTALITY OF INTERSTATE COMMERCE OR THE MAILS IN ANY BUSINESS THE PRINCIPAL PURPOSE OF WHICH IS THE COLLECTION OF ANY DEBTS, OR WHO REGULARLY COLLECTS OR ATTEMPTS TO COLLECT, DIRECTLY, OR INDIRECTLY, DEBTS OWED OR DUE OR ASSERTED TO BE OWED OR DUE ANOTHER. NOTWITHSTANDING THE EXCLUSION PROVIDED BY CLAUSE ( F ) OF THE LAST SENTENCE OF THIS PARAGRAPH, THE TERM INCLUDES ANY CREDITOR WHO, IN THE PROCESS OF COLLECTING HIS OWN DEBTS, USES ANY NAME OTHER THAN HIS OWN WHICH WOULD INDICATE THAT A THIRD PERSON IS COLLECTING OR ATTEMPTING TO COLLECT SUCH DEBTS. FOR THE PURPOSE OF SECTION 16g2f ( 6 ) OF THIS TITLE, SUCH TERM ALSO INCLUDES ANY PERSON WHO USES ANY INSTRUMENTALITY OF INTERSTATE COMMERCE OR THE MAILS IN ANY BUSINESS THE PRINCIPAL PURPOSE OF WHICH IS THE ENFORCEMENT OF SECURITY INTERESTS. SO, FROM THE DEFINITION ABOVE WE SEE THAT A DEBT COLLECTOR MEANS ANY PERSON WHO ATTEMPTS TO COLLECT A DEBT, WHICH WOULD ALSO BE YOU!!! UNDERSTAND THAT YOURE UNDER PENALTY OF PERJURY. Fifth Third Bank violated 15 usc 1602 ( l ), 15 usc 1692j ( a ), 15 usc 6801 ( a ) ( 1 ), and 18 U.S. Code 8
Company Response:
State: IL
Zip: 60617
Submitted Via: Web
Date Sent: 2021-09-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-28
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: Complaint against 5/3 Bank for : 1 ) violation of privacy rules- the Bank was sending reminders about payment intended to my ex-husband to my email address. ( attachment B ) 2 ) Violation of their own policy regarding authorized users of account - 5/3 bank put me on my ex-husband 's account as " user-spouse '' ( attachment C ) even though he did not authorized the bank to do so. When he requested my name to be removed, 5/3 bank employees ( multiple ) said " it can not be done '' He did so multiple times. Last occasion was yesterday, when the Bank 's employee- Ms XXXX XXXX said the same as many others before : '' it can not be done ''. And she also added : '' by the way, that account was closed on your ex-wife 's request on XXXX. '' This was simply a lie. The account was closed by 5/3 bank on XX/XX/XXXX. See attachment C. 3 ) lying to the customer/misleading the customer - I went to multiple branches of 5/3 bank, talked to multiple people, the reply was always the same " don't worry about it ''. 4 ) gross negligence that caused harm to the customer - as the result of " don't worry about it '', my credit score suddenly dropped over 200 points. I have to point out, that during the last 10 years my credit score never dropped below 700. I have no late payment. I always paid more than the minimum monthly payment. I paid off my personal loan faster than it was scheduled. Now my score is XXXX. 5 ) malicious behavior - after filing complaint with XXXX XXXX XXXX and rejecting the Bank 's first reply with detailed reasoning as to why I rejected it and submitting documentation that proved that their reply to my complaint was factually incorrect, 5/3 bank decreased my credit limit from {$2000.00} to {$1900.00} - just to make sure I would not be able to hire a lawyer. ( attachment D ) Details : XXXX XXXX, XXXX - My husband opened a Credit card account at 5/3 bank. He was the primary account holder, I was authorised user as spouse. Account # XXXX. This account was closed in XXXX or XXXX. XXXX XXXX, XXXX - my husband and I met Ms. XXXX XXXX at 5/3 bank in XXXX Ohio to separate our accounts, because we were getting divorced. 2 accounts were transferred to me as the primary owner. I was supposed to be removed from the rest of accounts as user. XXXX - my ex-husband started to use credit card account # XXXX. I found out when I logged in to the online banking. I could see the account. I went to 5/3 bank and told them about this issue. The employee looked into the computer and told me " don't worry about it, I can see that this account is used by your ex-husband only ''. - XX/XX/XXXX - I changed address upon which 5/3 bank mailed me the document that listed all " account affected '' ( attachment A ) As you can see, neither account # XXXX, nor account # XXXX is listed. - XX/XX/XXXX- I received email from 5/3 bank that reminded me to " pay attention to account # XXXX '' The email was intended to XXXX. My ex-husband 's email. I went to 5/3 bank on XXXX XXXX XXXX, XXXX, Ohio, where a gentleman called XXXX XXXX looked into the computer and got confused. He said he did not understand what was going on. I asked him to print out that page he was looking at. He did. And I am very grateful for that. ( attachment C ). As you can see, 5/3 bank closed account # XXXX. Reopened the old account # XXXX as replacement without updating the data. The 5/3 Bank credit card Agreement stipulates, that the account holder " may request card for authorized users ''. - my ex-husband did NOT request a card for me as authorized user. The Bank did not send me a card for this account. On the day of reopening this account as replacement for # XXXX, I was not his spouse. As he had remarried, his spouse on that day : XX/XX/XXXX was XXXX XXXX. Not me. Totally different person. Yet, this Mr. XXXX XXXX called me a week after our meeting and informed me that the account is mine (!! ) and that I am responsible for the balance. ANOTHER TWIST : This account ( # XXXX ) was closed by the Bank on XX/XX/XXXX. I accused my ex-husband of committing bank fraud. He went to the Bank, where he was told that he had no active account and no outstanding balance. He can give a sworn statement about this. XXXX XXXX I received from 5/3 another reminder about account # XXXX. I decided to go to 5/3 bank in XXXX, Ohio, because that is the place where everything started. XXXX XXXX was not in, I was talking to a certain Ms. XXXX, who after checking her computer told me the following : '' ignore the reminders, we know it is your ex-husband who was using this account. '' To stop me from being harassed by these reminders, she turned off all my notifications. - XX/XX/XXXX- my credit score dropped over 200 points because I " failed to make the minimum payment on my (!! ) account ''. This was the point when I threatened my ex-husband with legal action against him. Yet, after discussing the whole matter, we found out that the only guilty party in this whole saga is the 5/3 bank. I wrote a complaint to the manager of 5/3 bank in XXXX, Ohio. He replied with asking me to give him a call. I replied, that whatever it was he intended to say, I wanted it in writing, because spoken words can be denied. Never heard from him since. - XX/XX/XXXX - I filed a complaint against 5/3 bank at XXXX XXXX XXXX. 5/3 replied. As their reply was full of factually incorrect statements, I rejected their reply and gave detailed reasoning and attached supporting documentation. 5/3 bank failed to reply to my rejection letter. Instead of replying, the Bank decreased my credit limit from {$20000.00} to {$1900.00}. Had the bank replied, they would have to admit their error. But denying responsibility for their mistakes is the company policy at 5/3 bank. A company policy, that - after years - results in class actions. Bottom line : 5/3 bank never once reminded the account owner that his account needed attention. When he went to the Bank, he was told he had no active account, no outstanding balance. 5/3 bank ruined my credit score and left me with credit limit of {$1900.00}, because I did not make a payment on the account that was not mine, where my name should not be at all, to which I never received a card and by the way, which was closed by the Bank on XX/XX/XXXX.
Company Response:
State: OH
Zip: 45440
Submitted Via: Web
Date Sent: 2021-09-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-27
Issue: Trouble during payment process
Subissue:
Consumer Complaint: I have a mortgage with Fifth Third Bank, NA ( the " Bank '' ). In or about XXXX I notified the Bank that my mailing address and telephone number were changing and that hte Bank should send all future correspondence should be at my new address and phone number. The Bank sent me written confirmation that all future communications from the Bank regarding my mortgage would be sent to the new address ( XXXX XXXX, XXXX XXXX, XXXX NY ) and telephone number ( XXXX ). See Exhibit " A ''. Thereafter, in or about XX/XX/XXXX, the Bank increased my monthly payment by about {$40.00} based upon their annual escrow analysis. However, the Bank inexplicably sent the annual escrow statement with the required notification of the monthly payment increase to my old, inactive address that I had advised them not to use ( XXXX XXXX XXXX ) and that they confirmed in writing that they would not use. As a result, I never received the annual escrow statement and was never notified about the increased payment until after they had deemed my usual payment insufficient and late. When I inquired into why this occurred, the Bank advised me that they made efforts to contact me by telephone when my payment was insufficient to satisfy the new higher payment amount. However, when I inquired further, the Bank admitted that the phone number they had used to attempt to contact me was the old disconnected phone number, despite my having provided them with a new phone number to use, which they confirmed in writing. In fact, the Bank did have my correct phone number on file, but it had had listed it on my account as " Phone Number 2 '' and never attempted to call it. Instead, the Bank called the disconnected number on multiple occasions even though each call was met with an automated " this number has been disconnected. '' After it had not received a payment in the exact amount of the new monthly payment for 30 days, the Bank reported my account as having a " late payment '' to the credit reporting bureaus, and charged me late fees. Only then did the Bank send a notification to me via email informing me of the issue, but by then it had already been reported to the credit reporting agencies as late. As a result of the Bank 's errors, my credit report now indicates that I had one late payment. This is the first and only late payment I have ever had on my credit history, to include the 11 years I have ceaselessly made timely mortgage payments to the Bank. I have spoken with numerous supervisors at the Bank. They confirmed that the Bank sent the annual escrow statement and notice of the increase in my monthly payment to the wrong mailing address. They also confirmed that the Bank had only attempted to call me by dialing a number I had previously notified them was no longer in use, despite the Bank having my correct phone number and email address on file. Despite the Bank admitting to these errors, it refused to have the late payment removed and/or to notify the credit reporting bureaus to do so. My credit score thus declined over 40 points as a result, seriously compromising my efforts to purchase a first home for my family. Under New York State regulation, 3 NYCRR 419.4 and RESPA, the Bank was required to provide me with an annual mortgage escrow statement and failed to do so, proximately causing the allegedly late payment. The Bank was also required to honor my request ( which they confirmed in writing ) that it contact me at the address and phone number I duly provided. It's failure to do so, and subsequently charging me late fees, constitutes the precise sort of fraudulent and unfair practice that this agency exists to redress.
Company Response:
State: NY
Zip: 122XX
Submitted Via: Web
Date Sent: 2021-09-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-24
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: On XX/XX/XXXX I spoke to 5/3rd Bank representative and chose deferment option for my loan ( Covid 19 ). I was told that 18 months of missed payments wold be moved to deferment and I would resume payments starting XX/XX/2021. On XX/XX/XXXX, XXXX, I received a Deferral Agreement, wtih conflicting and confusing information, stating on page one that I must make a payment on XX/XX/XXXX, and then lower on the page that I will have 19 months of payments deferred and that I have to make a payment on XX/XX/XXXX. I called 5/3rd bank for clarification and was told that I am requried to make a payment by XX/XX/XXXX, but that it will not be applied to XXXX payment, it would be applied to XXXX payment, AND that she can not garantee that I dont have to then make another payment for XXXX on XX/XX/XXXX. Desipite of having made a different agreement wtih the Bank the day before, having 18 months deferred, it was not corrected. This is very concerning because my froebarance ends on XX/XX/XXXX so I want my payment to be applied in XXXX. It is also decpetive because the Bank is deferring 19 months when in reality I am only 18 months behind. It also is deceptive becuase no where in the letter is clarified what happens to the extra month payment the letter is stipulating.
Company Response:
State: TX
Zip: 78739
Submitted Via: Web
Date Sent: 2021-09-24
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-24
Issue: Trouble during payment process
Subissue:
Consumer Complaint: 5/3 mortgage insurance services paid homeowners insurance for another individual out of my escrow account. The payment occurred on XXXX for {$630.00}. I noticed this because later on XXXX I saw that my normal insurance premium was paid out of my escrow. I first notified 5/3 on about XXXX. They explained what had happened and confirmed that the policy paid was not my policy. Since 5/3 have contacted me with updates a few times and I have contacted them several times. On XXXX XXXX notified me that the other person 's insurance had agreed to refund the premium. On XXXX they notified me that the refund had been processed by the other person 's insurance but was sent to the wrong XXXX XXXX XXXX On XXXX 5/3 notified me that the refund had occurred. I called back XXXX to inform them that I did not see any refund in my mortgage transaction list.I do not understand why it is the insurance company 's job to refund the money that 5/3 took from me. On or about XXXX XXXX sent me a statement of escrow increase showing that the {$630.00} made my escrow negative.
Company Response:
State: OH
Zip: 44224
Submitted Via: Web
Date Sent: 2021-09-24
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-23
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Consumer Complaint: Fifth Third has become notoriously corrupt and financially RUINING ME in the last year -I closed a credit card account a ) this account became completely inaccessible, couldnt see anything about it, make payments anything. THIS is NOTHING about how the rest of the c XXXX lenders in THE ENTIRE WORLD. Ive had a credit card with EVERY MAJOR creditor in XXXX XXXX and XXXX XXXX ) After my prior CFPB complaint to make said credit card open online, they only made it PARTIALLY VIEWABLE. All I could see was the balance and really weird draconian way to barely figure out how to make payments. Nothing else. C ) I made a future payment of {$1000.00} D ) I paid the card off completely prior to the future payment ( A WHOLE MONTH PRIOR ) E ) I contacted the bank NO LESS THAN 5 TIMES PRIOR TO THE FUTURE PAYMENT TO CANCEL SAID FUTURE PAYMENT WHICH THEY PROMISED EVERY TIME IT WAS CANCELED, AND LIED CAUSE I HAD NO ACCESS AND THE PAYMENT WENT THROUGH F ) I lost {$1000.00} because of THEIR NEGLIGENCE for A FULL WEEK G ) I call in, and company AGAIN through malfeasance of negligence decides to not train anyone. I tell Credit department to reverse payment, they say they cant and send me to debit, who tells me I cant, they send me to internet services, who says they cant and sends me back to credit who says in 5 business days I can see it again My money they negligently TOOK. It takes 6 days to see it reflected.That process of them putting me through the ringer took over 3 hours H ) 5/3 LIES IN CFPB REPORT IN ORDER TO CLOSE COMPLAINT that everything is taken care of with this -Fifth third lies on MULTIPLE occasions about FEES A ) 5/3 PROMISES on DAY 1 of contractual agreement about checking account that they will waive fees for international purchases, ATM, and Checking accounts for my wife and I as Teachers. B ) 3-4 years later they change policy, WITH NO WARNING to us, and fees for all of the above are instituted. Been dealing with the lies for OVER 5 years now about the fees and have been feed nearly weekly -Fifth Third decides to block my account COMPLETELY,2 seperate checking accounts, 2 credit, and a savings account A ) 5/3 aggressively spent days blocking me from communicating with them the need to figure out my finances. I CANT ACCESS ANY OF MY 5 ACCOUNTS WITH THEM FOR NO REASON B ) I called they told me there was an internet error and to call back if it persists later C ) I call back after AN HOUR ON HOLD and the lady hangs up on me purposefully D ) I HAVE MAJOR NEEDS TO BE ABLE TO ACCESS THIS MONEY AND ACCOUNT AND THEY ARE PURPOSEFULLY BLOCKING IT ALL E ) The blockage for NO REASON of my accounts COMPLETELY COINCIDES with them LYING in CFPB solution AND MY NEGATIVE XXXX, and XXXX XXXX REVIEWS
Company Response:
State: FL
Zip: 342XX
Submitted Via: Web
Date Sent: 2021-09-23
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-23
Issue: Trouble during payment process
Subissue:
Consumer Complaint: I called fifth third bank for mortgage forbearance around XXXX of 2020. The forbearance plan was initiated but was cancelled shortly after before my mortgage for the month of XXXX was due. Fifth third bank officially cancelled it after I called in. Afterwards I paid my mortgage on time for the next six months until XX/XX/2020. Thats when I called in to initiate covid mortgage forebrance again according to the CARES Act. This time I officially utilized it for 12 months. Fast forward to now its been a year and I have 6 month left on my extension for foreberance since CAREs act stated 18 month total for my situation, and the mortgage servicer confirmed I do qualify for 18 months. While on the phone with their customer service representative they stated I can not have my full 18 months because XX/XX/2020 I called in to start foreberance. They are counting the 6 months gap between XX/XX/2020 to XX/XX/2020 as foreberance taken, even though I wasnt on the the plan becuase it was cancelled and I made all Mortgage payment due on time during that 6 months gap. The customer service also lied on the phone stating they are doing this because its their investors policy. And the investor happens fo be XXXX XXXX which the representative gave me their customer service number. I called XXXX XXXX they have stated they never issued any policies regarding this and they abide by the CARES Act of granting 18 months of forbearance.
Company Response:
State: CA
Zip: 95618
Submitted Via: Web
Date Sent: 2021-09-23
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A