EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8192693

Date Received: 2024-01-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I had a bogus collection on all 3 of my credit reports. I filed disputes with all 3 credit bureaus by certified mail. Experian is the sole credit reporting agency that still recognizes the debt. After multiple attempts at contacting them I have been forced to file this complaint. The collection showing on my Experian account is from a company called XXXX XXXX. I never did business with these people and I expressed that this was a case of fraud in my dispute. Also Experian is incorrectly showing that XXXX other accounts are late but closed and paid. The accounts can't be both late and closed. I paid off the accounts and closed them, however this is not reflected on Experian. Thank you to whoever reads and investigates this matter. I really appreciate your time and attention.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NV

Zip: 89148

Submitted Via: Web

Date Sent: 2024-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8192608

Date Received: 2024-01-20

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I recently checked my credit report and saw accounts reporting that I do not recognize.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: PA

Zip: 19151

Submitted Via: Web

Date Sent: 2024-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8192590

Date Received: 2024-01-20

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act XXXX XXXX # has violated my right 15 U.S.A.C. 1681 section 602 A States, I have the right to privacy 15 U.S.C. 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions! Attached is a document from The United States Bankruptcy Court that states they do no report this information to the three bureaus so how is it that this information is reporting to my credit report.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: XXXXX

Submitted Via: Web

Date Sent: 2024-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8192581

Date Received: 2024-01-20

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: XXXX XXXX EXPERIAN EXPERIAN is obligated by the FCRA to report accurate accounting. The consumer has advised ALL the inquires, accounts and reported was fraud said company had 4 days according to LAW to remove such items. FTC fraud report was filed on behalf of consumer, consumer is now requesting EXPERIAN to provide the documentation used to determine inquiry was indeed authorized by the consumer, EXPERIAN has 15 days to provide me with the name of the person spoken to, documentation used, signed application with consumer wet ink signature. consumer is Not asking for an e-oscar report. if EXPERIAN does not have documentation to show these were in fact authorized it must be removed asap. SAID company is liable under the SEC to follow certain rules. EXPERIAN Commission file number. I will be filing form 211 treasury omb forms to audit consumers account. XXXX is securitizing consumers data yet refuse to provide consumer a copy of their CONSUMER FILE NOT CONSUMER REPORT. SEC file number XXXX XXXX XXXX XXXX XXXX , XXXX XXXX XXXX California. THE XXXX XXXX XXXX subsidiary XXXX XXXX Experian HAPPILY VIOLATED the SEC filing and failed to simultaneously satisfy the filing obligation of the registrant under any of the following provisions : Pursuant to Section 13 OR 15 ( d ) of The Securities Exchange Act of 1934 Written communications pursuant to Rule 425 under the Securities Act ( 17 CFR 230.425 ) Soliciting material pursuant to Rule 14a-12 under the Exchange Act ( 17 CFR 240.14a-12 ) Pre-commencement communications pursuant to Rule 14d-2 ( b ) under the Exchange Act ( 17 CFR 240.14d-2 ( b ) ) Pre-commencement communications pursuant to Rule 13e-4 ( c ) under the Exchange Act ( 17 CFR 240.13e-4 ( c ) ) Section 604 of the FCRA, 15 U .S.C. 168 1b, prohibits a consumer reporting agency from furnishing a consumer report except for specified " permissible purposes. '' Your practice was, and is, an unfair act or practice in or affecting commerce in violation of Section 5 ( a ) of the Federal Trade Commission Act, 1 5 US C. 45 ( a ) 15 U.S.C. 1681b ( f ). FCRA section 607 ( a ) requires that consumer reporting companies, among other things, must require that prospective users of consumer reports certify the purposes for which the information is sought, and certify that the information will be used for no other purpose. 15 U.S.C. 1681e ( a ) 16 C.F.R. ' 603.2 ( a ) Identity Fraud 15 U.S. Code 1681b - Permissible purposes of consumer report is inquiries is a promotional and solicitation. This is a-direct violation on your SEC agreement Ref. Soliciting material pursuant to Rule 14a-12 under the Exchange Act ( 17 CFR 240.14a-12 ) 18 U.S.C. 1028 was amended to make it a federal crime to knowingly commit, attempt to commit, or aid in committing identity theft. Experian violated the Dodd-Frank Wall Street Reform and Consumer Protection Act by deceiving me about the use of my credit scores being sold with my consent and not benefiting from it. 15 U.S. Code 1679c - Disclosures 15 U.S. Code 1681n - Civil liability for willful noncompliance Any person who obtains a consumer report from a consumer reporting agency under false pretenses or knowingly without a permissible purpose shall be liable to the consumer reporting agency for actual damages sustained by the consumer reporting agency or {$1000.00}, whichever is greater and will be a claim for pain and suffering damages. 15 U.S. Code 1666b. Timing of payment violation to request the removal of late payments from my credit report and update as paid as agreed. A creditor may not treat a payment on a cred- it card account under an open end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures de- signed to ensure that each periodic statement including the information required by section 1637 ( b ) The Family Educational Rights and Privacy Act ( FERPA ) ( 20 U.S.C. 1232g ; 34 CFR Part 99 ) and Privacy Act of XXXX as amended. 5 U.S.C. 552 is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education My student loans amounts on my credit report is a direct violation of my privacy and amount shouldnt be on my credit report. I am requesting all payments to paid as agreed status. FTC identity thief. 5 usc 522a. A charge off is considered as a Certificate of Indebtedness. Which is income. Income doesnt belong on my credit. I am requesting to keep these accounts on my credit report updated to be paid as agreed. 15 U.S. Code 1637 - Open end consumer credit plans

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: PA

Zip: 17110

Submitted Via: Web

Date Sent: 2024-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8192546

Date Received: 2024-01-20

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: To whom this may concern, my information was sold and brought illegally because I was a victim of the XXXX data breach. I want these items deleted from my credit reports effective immediately. I am attaching proof to XXXX that I was in fact a victim of this data breach. XXXX has already deleted We Financial account from my credit report as a resolution and now I am asking that Experian and XXXXXXXX Delete this account immediately. Please help me delete this illegal account from my credit reports.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33313

Submitted Via: Web

Date Sent: 2024-01-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8192540

Date Received: 2024-01-21

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: XXXX XXXX Date open : XXXX There is a loan made in my account that appears on my experian credit file. I already contacted them they told me to report to Consumer Financial Protection. This cause my credit score to drop extremely. XXXX Date open : XX/XX/2033 This inquiry has also cause my credit score to drop. It was not made by me.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NJ

Zip: 071XX

Submitted Via: Web

Date Sent: 2024-01-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8192539

Date Received: 2024-01-20

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Let the company know I was the victim of identity theft and fraud on my account they still keeping unwanted information on my profile against my will and consent I ask for the removal which I'm in the right to do.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: LA

Zip: 701XX

Submitted Via: Web

Date Sent: 2024-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8192517

Date Received: 2024-01-20

Issue: Problem with a company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I filed a dispute with the credit reporting agencies in regards to inaccurate information reporting to my credit reports. I never received any notifications in regards to the investigation results. It has now been XXXX days since I filed a XXXX demand to comply with the Credit Bureaus and still have yet to receive a response.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IL

Zip: 60620

Submitted Via: Web

Date Sent: 2024-01-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8192499

Date Received: 2024-01-20

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: As a Federal Protected Consumer I have a Consumer right and Privacy right to opt out those who house and give out my non public personal information. As I never given authorization the following companies have and disclose my information to non-affiliated third party companies.

Company Response:

State: NM

Zip: 871XX

Submitted Via: Web

Date Sent: 2024-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8192435

Date Received: 2024-01-20

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I reached out to Experian in regards to inaccurate reportings pertaining to addresses\employer information, the reporting of my transactions history on the credit report and also an inquiry that is on the report.. I spoke with a representative, XXXX, in which I expressed that I wanted all inaccurate addresses & employers removed because they are non mailing addresses and they are also not my employer. I noticed the transaction history and an inquiry that was on my report as well. I received the results from the dispute back and noticed on the dispute report the transaction history, inquiry history are still on my report and also a non mailing address was left on the report as well. I called and spoke with a representative who advised a manager would be calling back within 48-72 hours. I also asked the representative where they get this information from? I was then told Experian receives their information from non affiliates ( third parties ) and Experian is also sharing and receiving information non affiliates as well! Not only did Experian violate my rights under the Privacy Act of 1974 but also all this information should have been removed due to 15 USC 1681. Experian also is violating their own Privacy Right to Correct : You have the right to request correction of inaccurate personal information that Experian maintains about you. The law states it is illegal to report Transactions History ( which has not been updated on my report ).

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 34769

Submitted Via: Web

Date Sent: 2024-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.