Date Received: 2021-01-20
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: I had a sprXXXXnt account back in XXXX which was paid in full. Now suddenly XXXX is reporting a collection account in my name recently. The information provided on the credit report is inaccurate. I did not have a sprint account In XXXX. I need this information removed immediately. And sprint has failed to provide documents showing I had a XXXX account in XXXX.
Company Response:
State: MD
Zip: 219XX
Submitted Via: Web
Date Sent: 2021-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-01-20
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I believe I am a victim of Identity Theft. I pulled my reports from all three credit bureaus recently and they all had accounts that I did not recognize as well as inaccurate personal information.
Company Response:
State: TX
Zip: 77064
Submitted Via: Web
Date Sent: 2021-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-01-20
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: ERC is claiming I have debt with XXXX. I haven't had XXXX in years and it was never on my credit report before. I have never received a XXXX bill at this current address either. The letter is dated XX/XX/2021 in the amount of {$220.00}. They say they will settle the debt for {$110.00}. Website XXXX XXXX XXXX ( XXXX ) XXXX XXXX XXXX XXXX XXXX, Florida. Pay with cash at XXXX or XXXX XXXX. I had also put a freeze on my accounts because I have had an issue with someone opening accounts in my name. This account should never have even been opened if this was an actual account. I should have been notified immediately someone attempted to open up an account in my name but I never received an alert.
Company Response:
State: OH
Zip: 43235
Submitted Via: Web
Date Sent: 2021-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-01-20
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I received a bill on XX/XX/2020 never received anything prior to this the creditor is XXXX I never had XXXX before I've had XXXX for the last 12 years and they are trying to collect amount of debt of {$350.00} my email address is XXXX I need someone to get back to me ASAP
Company Response:
State: CA
Zip: 95821
Submitted Via: Web
Date Sent: 2021-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-01-19
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: Debt collector sent a letter claiming a balance from cable company was owed and has went to collection. Called cable company, they said there is no balance due on the account
Company Response:
State: MO
Zip: 63108
Submitted Via: Web
Date Sent: 2021-01-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-01-19
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I have disputed this account previously requesting that the collection agency provide proof of identity as this account does not belong to me. XXXX has removed the account but XXXX XXXX XXXX has not. ENHAHNCED RECOVERY ( XXXX XXXX XXXX ) XXXX XXXX XXXX ALL 3 accounts was disputed and below is the tracking information. Please remove as I have no knowledge of these accounts and the creditors has yet to provide proof! XXXX tracking XXXX XXXX XXXX XXXX XXXX XXXX tracking XXXX XXXX XXXX XXXX XXXX
Company Response:
State: PA
Zip: 19120
Submitted Via: Web
Date Sent: 2021-01-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-01-18
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: After reviewing the overall credit profile, Enhance Recovery furnished a XXXX bill on the overall credit profile. The phone was upgraded for a new plan, and the previous device was replaced.
Company Response:
State: PA
Zip: 171XX
Submitted Via: Web
Date Sent: 2021-01-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-01-17
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: XXXX XXXX ERC is claiming I still owe them debt even after I had returned my phones. They told me over 5 years ago that If I returned my phones and paid my bill for that month I would no longer owe. Turns out they claimed they never received the phones back and I still owed them XXXX dollars. Also they kept harassing me after I told them to stop calling me. I should not be responsible for this debt because not only has the statue of limitations passed but they tried to reopen the debt without my knowledge. It should not be showing up in my collections either.
Company Response:
State: CA
Zip: 93535
Submitted Via: Web
Date Sent: 2021-01-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-01-16
Issue: Threatened to contact someone or share information improperly
Subissue: Talked to a third-party about your debt
Consumer Complaint: Sent my collection information to a friend by email and also another email that is close to my email but slightly different. Very pushy and threatening people.
Company Response:
State: TN
Zip: 377XX
Submitted Via: Web
Date Sent: 2021-01-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-01-15
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: With these authorities/leasers, this account had no record that ever belonged to me. I have tried several times to contact them to ask for evidence of ownership, but they have not given me the requisite paperwork to show that I actually own this account.
Company Response:
State: TX
Zip: 79764
Submitted Via: Web
Date Sent: 2021-01-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A