EQUIFAX, INC.


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"Products" offered by EQUIFAX, INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Debt or credit management - Mortgage modification or foreclosure avoid
Debt or credit management - Student loan debt relief
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - VA mortgage
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

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Complaint ID: 8068069

Date Received: 2023-12-27

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: In accordance with the Fair Credit Reporting Act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. Account Name : XXXX XXXX Account Number:XXXX Account Name : XXXX Account Number:XXXX Account Name : XXXX Account Number : XXXX Account Name : XXXX XXXX Account Number:XXXX Account Name XXXX XXXXXXXX XXXX XXXX Account Number:XXXX has violated my rights. Or a list of inquiries : 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response:

State: MI

Zip: 48091

Submitted Via: Web

Date Sent: 2023-12-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8068061

Date Received: 2023-12-27

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: XXXXXXXX XXXX XXXX is refusing to provide me with account information that I AM ENTITLED TO!! The primary borrower has proven to be incompetent in managing this account thereby damaging my credit! ALL information that I have acquired in regard to this account is through disputes! Apparently the monthly payment has increased. I learned this via my Equifax credit report through a dispute this month! The primary borrower was duly notified. I WAS NOT! Also, XXXX continues to request a complete, unabridged copy of MY credit report! Please refrain from asking again for this information as any further requests will be considered harassment. The ONLY information that XXXX should be concerned with is the account that they are servicing!

Company Response:

State: NY

Zip: 14228

Submitted Via: Web

Date Sent: 2023-12-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8068053

Date Received: 2023-12-27

Issue: Incorrect information on your report

Subissue: Information is missing that should be on the report

Consumer Complaint: Notice of Violations of Fair Credit Reporting Act 15 USC 1681s-2 ( b ), 1681i ( a ) ( 1 ) ( A ), and 1681i ( a ) ( 5 ) ( A ) Final Notice Before Litigation I am writing to you about the inaccurate and unverifiable information contained in my credit reports, specifically regarding the accounts below. According to the Fair Credit Reporting Act ( FCRA ) and associated provisions, I, as a consumer, have taken appropriate steps to rectify this matter. On XX/XX/23, XX/XX/23, XX/XX/23, XX/XX/23, XX/XX/23, XX/XX/23, XX/XX/23, XX/XX/23, XX/XX/23, XX/XX/23, XX/XX/23, XX/XX/23, XX/XX/23 I submitted a request for Validation and Verification of a Debt by 15 U.S.C. 1692g ( b ) by sending an AFFIDAVIT : VERIFICATION OF DEBT to your Company. Regrettably, to date, I have not received any rebuttal or validation or verification concerning this debt, as mandated by relevant statutes and judicial precedents such as Spears v. Brennan. Under 15 U.S. Code 1692k ( a ) ( 2 ) ( A ), failure to provide requested validation and verification of the debt incurs civil liability. Moreover, the absence of point-for-point responses or documentation has rendered the aforementioned accounts inaccurate and unverifiable, thus contravening the mandate outlined in 15 U.S. Code 1681e ( b ) regarding the accuracy of consumer reports. The FCRA imposes an obligation on consumer reporting agencies, such as yourselves, under 15 U.S. Code 1681i ( a ) ( 1 ) ( A ) and 15 U.S. Code 1681i ( a ) ( 5 ) ( A ), to conduct a reasonable reinvestigation upon receipt of a consumer dispute and to promptly delete or modify inaccurate or unverifiable information resulting from such disputes. As per my rights under the law, I hereby demand the deletion of the inaccurate and unverifiable information associated with the referenced accounts from my credit reports. Enclosed is a fee schedule delineating the costs associated with potential litigation and arbitration, which shall be pursued if this matter remains unresolved. In the event of litigation and subsequent arbitration, the total cost to your agency, should you lose, would amount to {$14000.00}. This includes arbitration fees and statutory damages for the ten disputed accounts at {$1000.00} per account. Arbitration Costs : Business filing fee for one arbitrator : {$300.00} Case management fee for one arbitrator : {$1400.00} Arbitrator fee for a hearing ( assuming a hearing is required ) : {$2500.00} Total arbitration costs for one arbitrator with a hearing : {$4200.00} Legal Damages : Total accounts disputed : 10 Statutory damages per account : {$1000.00} Total statutory damages for ten accounts : {$10000.00} Therefore, if the case proceeds to arbitration and they lose, the total cost to the agency would be : Arbitration Costs + Legal Damages = {$4200.00} + {$6000.00} = {$14000.00} This sum represents the potential financial burden in the event of an adverse decision in arbitration, inclusive of arbitration fees and statutory damages for the ten disputed accounts at {$1000.00} per account. This is the final notice before initiating legal proceedings. Please be advised that " NOTICE TO AGENT IS NOTICE TO PRINCIPAL ; NOTICE TO PRINCIPAL IS NOTICE TO AGENT. '' I anticipate your prompt attention and resolution to this matter within thirty ( 30 ) days of the receipt of this notice. Thank you

Company Response:

State: DE

Zip: 199XX

Submitted Via: Web

Date Sent: 2023-12-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8068049

Date Received: 2023-12-27

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I strongly desire not to have this on my credit report. It is not belong to me. It is fraud!

Company Response:

State: MO

Zip: 64086

Submitted Via: Web

Date Sent: 2023-12-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8068047

Date Received: 2023-12-27

Issue: Problem with a company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I am asking for my concerns to be addressed and the company has clearly taken advantage of me. from my complaint no one could provide results in reference to what I requested and the CFPB even extended the response time frame to 60 days. To get a response that you guys needed identity verification when this has been drawn out long enough. I am complaining once more and providing what was requested through the CFPB. Now you have 15 days to give me the results of my dispute. I am demanding this be completed or I will turn to legal action providing this new information along with prior letters that will indicate that you all have not let me exercise my right to have fair and accurate information reporting to my credit report. I provided the proof of identity as well so that I am no longer stalled. This credit bureau clearly did not open a proper investigation on concerns that I have made them aware of dealing with what I have found on my credit report and I am looking for your help to resolve this issue. According to U.S Code 15 U.S.C 1681i ( 5 ) ( A ) ( i ) Treatment of inaccurate or unverifiable information In general If, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation. I sent in a dispute voicing my concerns about accounts that were clearly inaccurately reporting and also about a bankruptcy that has shown up on my credit report in error that I am stating doesn't belong to my credit report. I contacted the federal bankruptcy court in which this agency has listed as the credit furnisher under contacts on my credit report in order to verify the bankruptcy. The federal court could not provide verification stating that they do not verify bankruptcies with the credit reporting agencies and I should request it be removed as to they do not communicate with the credit bureaus at all. Furthermore the court explained that the credit agencies find this information themselves and report it without their knowledge or authorization as well as without my authorization as the consumer. This is also a violation of my right to privacy according to The Privacy Act of 1974 ( 5 U.S.C. 552a ) which protects personal information held by the federal government by preventing unauthorized disclosures of such ( private ) information. I have also attached my disputes that were previously sent in which I have requested 15 U.S Code 1681i ( 6 ) ( B ) ( III ) a notice that, if requested by the consumer, a description of the procedure used to determine the accuracy and completeness of the information shall be provided to the consumer by the agency, including the business name and address of any furnisher of information contacted in connection with such information and the telephone number of such furnisher. None of the information was ever given in order to properly verify and validate this information as accurate, complete, and timely. I am questioning the validity of these accounts and I have called out errors on my report that are adversely affecting me from getting approved for a home loan. I want my concerns addressed and am requesting that action is taken in order to get me the solutions to the issues I clearly have a right to.

Company Response:

State: CA

Zip: 91761

Submitted Via: Web

Date Sent: 2023-12-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8068041

Date Received: 2023-12-27

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found an item on the report that was inaccurate. The account in question is listed below. Please send me copies of the documents that vou have in vour files as of this date that you used to verify the accuracy of the accounts listed below. Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the account that you are reporting in my credit report. Please don't respond to my request by saying that this account have been verified. Send me copies of the documents that you have in your files that were used to verify it. If you do not have any documentation in your files to verify the accuracy of the disputed account then please delete it immediately as required under Section 611 ( a ) ( 5 ) ( A ) ( ). By publishing this inaccurate and unverified item on my credit report and distributing it to 3rd parties you are damaging my reputation and credit worthiness Under the FCRA 15 U.S.C. 16811, all unverified accounts must be promptly deleted Therefore, if you are unable to provide me with a copy of the verifiable proof that you have on file for each of the accounts listed below within 30 days of receipt of this letter then you must remove these accounts from my credit report. Please provide me with a copy of an updated and corrected credit report showing this item removed. I demand the following account be properly verified or removed immediately.

Company Response:

State: AL

Zip: 350XX

Submitted Via: Web

Date Sent: 2023-12-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8068039

Date Received: 2023-12-27

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: XXXX XXXX MADE FRAUDULENT INQUIRY ON DATE : XX/XX/XXXX WITHOUT MY CONSENT. XXXX ALSO MADE UNAUTHORIZED INQUIRY ON DATE : XX/XX/XXXX WITH MY CONSENT. BOTH FRAUD INQUIRIES SHALL BE DELETE FROM MY CREDIT REPORT BY LAW.

Company Response:

State: FL

Zip: 33130

Submitted Via: Web

Date Sent: 2023-12-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8068037

Date Received: 2023-12-27

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Incorrect information is being reported to my credit file. The loan information is incorrect. The balance and status is incorrect

Company Response:

State: GA

Zip: 303XX

Submitted Via: Web

Date Sent: 2023-12-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8068036

Date Received: 2023-12-27

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Collections If you've fallen behind on payments, your account could be sent to a collections agency. This can have a big impact on your credit score. XXXX XXXX XXXX Reported : XXXX XXXX, XXXX XXXX {$460.00} Needs Attention XXXX XXXX XXXX XXXX Reported : XXXX XXXX, XXXX - {$1400.00} Needs Attention

Company Response:

State: GA

Zip: 312XX

Submitted Via: Web

Date Sent: 2023-12-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8068035

Date Received: 2023-12-27

Issue: Incorrect information on your report

Subissue: Personal information incorrect

Consumer Complaint: I HAVE TRIED TO HAVE MY PERSONAL INFORMATION UPDATED SEVERAL TIMES.

Company Response:

State: MI

Zip: 48316

Submitted Via: Web

Date Sent: 2023-12-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.