EQUIFAX, INC.


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"Products" offered by EQUIFAX, INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Debt or credit management - Mortgage modification or foreclosure avoid
Debt or credit management - Student loan debt relief
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - VA mortgage
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

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Complaint ID: 8155516

Date Received: 2024-01-14

Issue: Problem with a company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: On XX/XX/2023 I Sent dispute letter to validate 2 accounts & Equifax responded with by saying " Verified '' without proper investigation & explanation how they verified those 2 accounts. I went to check my credit report & it was still reporting incorrect information from the 2 other credit bureau. I sent 2nd dispute letter on regarding XXXX asking to reinvestigate accounts from 1st letter. I also send out on XX/XX/2023 a dispute letter for unauthorized inquiries pictures are listed down below. They did not respond in 30 days & dispute letters were sent certified mail with tracking number listed below in pictures.

Company Response:

State: CA

Zip: 90250

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155493

Date Received: 2024-01-14

Issue: Incorrect information on your report

Subissue: Information is missing that should be on the report

Consumer Complaint: I have reached out to XXXX and Equifax several times and i have yet to receive a response of any kind. I have 2 credit cards that are not showing on XXXX and Equifax. Equifax is also showing an erroneous payment history showing several late payments that are not on the other CRA 's for one of my listed cc ending in XXXX. I have been informed since Equifax has not responded that I am owed {$1000.00} in compensation. Please tell me how i can go about collecting that amount. The lack of information being reported by the CCRA 's is falsely suppressing my credit score and is causing me financial harm. I need this fixed immediately. Thank you.

Company Response:

State: CO

Zip: 80922

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155484

Date Received: 2024-01-14

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Due to FCRA and the Privacy Ac of 1974 Equfiax are in violation of Consumer Laws. unbeknownst to me there was a security breach with Equifax that the bureau had to pay out up to {$420.00} million. After carefully reading consumer laws, i've notice that the credit bureau 's have been in business with non affiliated third party companies and reporting transactions without the authorization of the consumer. Such actions are payable in fines. " In XXXX XXXX XXXX Equifax announced a data breach that exposed the personal information of XXXX XXXX people. The company has agreed to a global settlement with the Federal Trade Commission, the Consumer Financial Protection Bureau, and 50 U.S. states and territories. The settlement includes up to {$420.00} XXXX to help people affected by the data breach. '' EQUIFAX NEVER expressed to me of any beach but continue to work with non affiliated third party companies which is in DIRECT VIOLATION. seems like the breach still exist i was in the mid XXXX.

Company Response:

State: NY

Zip: 11234

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155461

Date Received: 2024-01-14

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: This account was opened closed & reopen. Thats a violation & have late payment history not correct & last reported last active this account is not correct but this account was closed how they reopened it cause there just re-aging the account proof in pdf. There comment of dispute in progress not on file thats a violation & its been over 30 days. PDF for proof. I want proof of this account i dont recognize

Company Response:

State: MI

Zip: 49022

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155453

Date Received: 2024-01-14

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I recently checked my credit report and noticed discrepancies accounts reporting late payments on my credit that I do not recognize.

Company Response:

State: IL

Zip: 60619

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155438

Date Received: 2024-01-14

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: This account was opened closed & reopen. Thats a violation & have late payment history not correct & last reported last active this account is not correct but this account was closed how they reopened it cause there just re-aging the account proof in pdf. There comment of dispute in progress not on file thats a violation & its been over 30 days. PDF for proof

Company Response:

State: MI

Zip: 49022

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155435

Date Received: 2024-01-14

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: XXXX XXXX DATE : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX RE : DISPUTE OF CREDIT INQUIRIES- XXXX XXXX XXXX Dear XXXX XXXX XXXX, This correspondence serves as an official request under Section 1681i of the Fair Credit Reporting Act ( FCRA ), Title 15, U.S. Code, and Section 2701 of the Electronic Communications Privacy Act ( ECPA ) regarding disputes related to credit inquiries made by XXXX, XXXX on XXXX XXXX XXXXXXXX XXXX credit report . We would like to bring to your attention multiple hard and soft inquiries. The USC Code that relates to fraudulent inquiries is Title 15, Chapter 95, Subchapter VI, Section, Section 1681s ( c ) of the Fair Credit Reporting Act, which states that a consumer reporting agency shall not furnish information about to any person if the consumer 's file contains any statement that such person has not furnished the information to the consumer 's knowledge and consent. Additionally, the UCC prohibits any person from knowingly and willfully obtaining or using false or misleading information for any fraudulent purpose. So, in summary, we request you to investigate any suspected fraudulent inquiries made on XXXX XXXX XXXX credit report and take appropriate action against the parties responsible. Also, ensure that all inaccurate and fraudulent information is removed from his credit report and that appropriate steps are taken to prevent such occurrences in the future. Thank you for your prompt attention to this matter. List of inquiries that needs to be removed : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX PRIVACY LAW OF 1974 STATES The Privacy Act of 1974, as amended, 5 U.S.C. 552a, establishes a code of fair information practices that governs the collection, maintenance, use, and dissemination of information about individuals that is maintained in systems of records by federal agencies. Sincerely, XXXX XXXX XXXX XXXX DATE : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Equifax Information Services LLC XXXX XXXX XXXX XXXX XXXX XXXX RE : DISPUTE OF CREDIT INQUIRIES- XXXX XXXX XXXX RE : DISPUTE OF PERSONAL INFORMATION - XXXX XXXX XXXX Dear Equifax , This correspondence serves as an official request under Section 1681i of the Fair Credit Reporting Act ( FCRA ), Title 15, U.S. Code , and Section 2701 of the Electronic Communications Privacy Act ( ECPA ) regarding disputes related to credit inquiries made by Equifax on XXXX XXXX XXXX XXXX credit report. We would like to bring to your attention multiple hard and soft inquiries. The USC Code that relates to fraudulent inquiries is Title 15, Chapter 95, Subchapter VI, Section, Section 1681s ( c ) of the Fair Credit Reporting Act, which states that a consumer reporting agency shall not furnish information about to any person if the consumer 's file contains any statement that such person has not furnished the information to the consumer 's knowledge and consent. Additionally, the UCC prohibits any person from knowingly and willfully obtaining or using false or misleading information for any fraudulent purpose. So, in summary, we request you to investigate any suspected fraudulent inquiries made on XXXX XXXX XXXX credit report and take appropriate action against the parties responsible. Also, ensure that all inaccurate and fraudulent information is removed from his credit report and that appropriate steps are taken to prevent such occurrences in the future. Thank you for your prompt attention to this matter. List of hard & Soft inquiries that needs to be removed : XXXX XXXX XXXX XXXX EQUIFAX XXXX XXXX XXXX XXXX XXXX XXXX EQUIFAX XXXX XXXX XX/XX/XXXX EQUIFAX UPDATE XX/XX/XXXX EQUIFAX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX EQUIFAX XXXX XXXX XXXX XXXX XXXX EQUIFAX XXXX XXXX XXXX XXXX XXXX XXXX EQUIFAX XXXX XXXX XXXX XXXX XXXX EQUIFAX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX EQUIFAX XXXX XXXX XXXX XXXX EQUIFAX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX EQUIFAX UPDATE XX/XX/XXXX EQUIFAX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX EQUIFAX XX/XX/XXXX EQUIFAX XXXX XXXX XXXX XXXX XXXX XXXX EQUIFAX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX EQUIFAX XXXX XXXX XXXX XXXX XXXX EQUIFAX XX/XX/XXXX PRIVACY LAW OF 1974 STATES The Privacy Act of 1974, as amended, 5 U.S.C. 552a, establishes a code of fair information practices that governs the collection, maintenance, use, and dissemination of information about individuals that is maintained in systems of records by federal agencies. Sincerely, XXXX XXXX

Company Response:

State: DC

Zip: 20018

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155362

Date Received: 2024-01-14

Issue: Problem with a company's investigation into an existing problem

Subissue: Problem with personal statement of dispute

Consumer Complaint: RE : Acct # XXXX Dear CFPB, Police and XXXX XXXX XXXX XXXX is furnishing inaccurate and incorrect information to the consumer reporting agency XXXX, Equifax and XXXX. The reporting of such inaccurate information has caused severe damage to my character, my reputation, my general mode of living and my ability to obtain credit for personal and house purposes. The inaccurate reporting by the institution has damaged my livelihood. 15 U.S. code 1681s-2- Responsibilities of furnishers of information to consumer reporting agencies ( a ) DUTY OF FURNISHERS OF INFORMATION TO PROVIDE ACCURATE INFORMATION 1 ) PROHIBITION ( A ) REPORTING INFORMATION WITH ACTUAL KNOWLEDGE OF ERRORS A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 1 ) Duty- A moral or legal obligation : a responsibility 2 ) Prohibition-A law or regulation forbidding something 3 ) Accurate- correct in all details ; exact. According to the law it is the PFFCUs moral and legal obligation to provide information that is correct in ALL details, and the information must be exact. Exact- not approximated in any way : precise. The furnisher by law is forbidden from reporting information with knowledge of errors. As defined in the Internal Revenue publication under canceled debts, A charge off or canceled debt is gross or ordinary income. A canceled debt of {$600.00} or more requires the lender to file a 1099c with filed taxes. The canceled debt is deemed by the internal revenue as gross and ordinary income and taxable. This information is found on page XXXX IRS publication XXXX titled Canceled Debts. Gross or ordinary Income of any sort is not reported on a consumer report, doing such is illegal. The account can not be both income and debt at the same time. The IRS clearly defines a charge off as gross or ordinary income. The reporting of this account as a debt after it has been charged off, written off or canceled, by admission is what makes the reporting of this account inaccurate. Police and fire federal credit union is prohibited by law from reporting inaccurate information on a consumer report. I demand you to cease and desist from reporting this inaccurate information on my consumer report. 15 U.S code 1681s-2 ( a ) ( 1 ) ( A ) : A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. You are hereby put on notice that you are furnishing incorrect, inaccurate information! 15U.S code 1681s-2 ( B ) Reporting information after notice and conformation of errors : A person shall not furnish information relating to a consumer to any consumer agency if- ( i ) The person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate : and ( ii ) The information is, in fact, inaccurate. In conclusion I have shown you and youve been put on notice, that you are reporting inaccurate information. The information is in fact inaccurate. The continued reporting of this information is a clear violation of law 15U.S code 1681s-2 of your responsibilities as a furnisher of information. You have caused me, and my family, severe harm due to your negligence and inaccurate reporting. This is a final opportunity to cure and delete this erroneous inaccurate account from my consumer report. YOU HAVE 10 CALLENDER DAYS TO DELETE THIS ACCOUNT FROM CONSUMER REPORT.

Company Response:

State: PA

Zip: 19130

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155359

Date Received: 2024-01-14

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I am submitting supporting documentation to have three fraudulent accounts removed from my Equifax Credit Report, which Equifax is clearly in violation of the U.S. Constitution and HJR 1902. Under 15 U.S. Code 1681s2, it states that, " transaction or experiences with the Consumer ( me ) and the person ( XXXX XXXX XXXX XXXX ) making the report is not included on my consumer report. Equifax, Ignorance of the law is no excuse. I have shown you and you have been put on notice that you are reporting inaccurate and fraudulent information. The continued reporting of this inaccurate and fraudulent information is a clear violation of the Law 15 USC 1681 s-2 and HJR 192 of your responsibilities as a furnisher of information. You have caused me and my family severe harm due to your negligence and inaccurate and fraudulent reporting. This is my 3rd time and final attempt to correct this matter before I take this to court a file a lawsuit to seek damages for not comply with the FCRA and HJR of XXXX.

Company Response:

State: GA

Zip: 30909

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155357

Date Received: 2024-01-14

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I am submitting supporting documentation to have three fraudulent accounts removed from my Equifax Credit Report, which Equifax is clearly in violation of the U.S. Constitution and HJR 1902. Under 15 U.S. Code 1681s2, it states that, " transaction or experiences with the Consumer ( me ) and the person ( XXXX XXXX XXXX XXXX ) making the report is not included on my consumer report. Equifax, Ignorance of the law is no excuse. I have shown you and you have been put on notice that you are reporting inaccurate and fraudulent information. The continued reporting of this inaccurate and fraudulent information is a clear violation of the Law 15 USC 1681 s-2 and HJR 192 of your responsibilities as a furnisher of information. You have caused me and my family severe harm due to your negligence and inaccurate and fraudulent reporting. This is my 3rd time and final attempt to correct this matter before I take this to court a file a lawsuit to seek damages for not comply with the FCRA and HJR of 192.

Company Response:

State: GA

Zip: 30909

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.