ENCORE CAPITAL GROUP INC.


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7382693

Date Received: 2023-08-10

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Misrepresentation has been committed on the consumer credit file of ( XXXX XXXX ) which violates the Fair Debt Collection Practices Act. MIDLAND CREDIT MANAGEMENT is using extortionate means to collect an alleged debt that I do not owe which violates 18 USC 892-894 and constitutes racketeering activities and extortion. This is a notice sent per FDCPA 15 USC 1692g section 809 ( b ). This notice states that your claim is disputed, and validation of the account is required. Provide evidence that you are a license debt collector in my state, chain of title, and a requested copy of your State Department of Commerce and Insurance Certificate. Im also requesting the governing trust instrument, all tax filings and/or interests associated with this account of which I am an alleged party. Please settle the account immediately and cease and desist all communication, Collection and remove the trade line from all consumer reports.

Company Response:

State: MI

Zip: 48239

Submitted Via: Web

Date Sent: 2023-08-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7381910

Date Received: 2023-08-11

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This collection company which I have " NO Contract '' with is in violation of the FCRA. They have no legal right to collect the debt per the contract with the original company. Reporting of the debt is a violation of the FCRA. Pursuant to 18USC 8, I owe no debt. This company is violating my consumer right to privacy pursuant to 15USC 1681b 2. Company also has NO permission to report ANYTHING using my info pursuant to 15USC 1681 4. I have not supplied proof under the doctoring of the estoppel by silence.Engelhardt v. Graves ( mo ) 281 SW 715,719. I presume that no proof of the alleged debt nor therefore any such debt in fact exists Please delete this account immediately from all three credit bureaus.

Company Response:

State: AZ

Zip: 85122

Submitted Via: Web

Date Sent: 2023-08-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7381671

Date Received: 2023-08-10

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: XXXX XX/XX/2023 contact debt collector midland credit management with intent to pay full balance. Debt collector stated that they would take off 30 % of full balance. I was assured that it would not affect reporting and it would be a deletion. Asked for a settlement letter as well. I was advised that it would be removed from the account and that they would furnish a letter to confirm agreement. Received settlement letter with amount that was agreed upon. Week of XXXX XX/XX/2023. No validation of payment or payment a letter stating it was paid in full. Call mcm for the receipt of payment and also the fulfilling agreement of deletion. Debt collector also stated that there wasnt a payment. Debt collector told me to shut up and that I keep saying the same thing over and over again. Until I told him I have a copy of cashed check distributed. Which he quickly found. Mcm reported that it was still in collections XXXX XX/XX/2023 and wasnt paid. The debt collector threatened with legal consequences to pay the 30 % off and also that they would continue reporting the accounts as he wish due to me disputing with credit bureaus. I advise debt collector that I was going to make a complaint for false information them reporting open accounts open with owing over {$580.00} for the month of XXXX also, report the threat of legal action and refusal to honor terms of deletion.

Company Response:

State: AL

Zip: 350XX

Submitted Via: Web

Date Sent: 2023-08-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7379927

Date Received: 2023-08-10

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: On XX/XX/XXXX i got a bunk bed from some place on credit they sold my debt on XX/XX/XXXX. I have had this removed off my credit report. All of a sudden i got served.

Company Response:

State: TX

Zip: 77598

Submitted Via: Web

Date Sent: 2023-08-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7379746

Date Received: 2023-08-10

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: sent certified letters to all agencies requesting validation of debt. waited over 30 days and to date no response.

Company Response:

State: FL

Zip: 344XX

Submitted Via: Web

Date Sent: 2023-08-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7379223

Date Received: 2023-08-10

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Dear Sir/Madam, I am writing to dispute the duplicate debt collection account associated with account number [ XXXX ] in the amount of {$1800.00} that Midland Credit Management is attempting to collect. Said debt has been reported as a charge off but the original creditor while also posting as a collection to my credit report. I believe this action constitutes a violation of my rights under the Fair Credit Reporting Act ( FCRA ). Under FCRA Section 623 ( a ) ( 2 ), a debt can not be reported more than once for the same delinquency. I have identified two separate entries on my credit report from Midland Credit Management ( comenity capital Bank ) for the same debt, which is a clear violation of this provision. I request that you investigate this matter immediately and take corrective actions to remove the duplicate entry from my credit reports. Furthermore, I insist that you provide written confirmation within 30 days that the duplicate entry has been removed, and that you have taken steps to prevent similar violations in the future. Failure to rectify this situation may result in legal action to enforce my rights under the FCRA. I trust that Midland Credit Management will handle this matter promptly and in compliance with the law. Please acknowledge receipt of this dispute letter and provide a timeline for resolution. I appreciate your attention to this matter. Sincerely, XXXX XXXX

Company Response:

State: PA

Zip: 19152

Submitted Via: Web

Date Sent: 2023-08-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7376859

Date Received: 2023-08-09

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Basically, I have received yet a third " Pre-legal Notification '' from Midland Credit Management a couple of days ago. They have received multiple cease and desist orders in both oral and writing format from me. I had also told them that I do not owe this debt and have never heard of XXXX XXXX XXXX XXXX until I did some research with the CFPB. This is the third time I have contacted the CFPB about this company and it is my confirmed allegation they are committing fraud and from what I have read and researched after my first complaint against them in XXXX of last year, after I received my first pre-legal notification from them, I found they had a class action lawsuit filed against them for trying to collect old and false debts. I had also told them that I am in a financial hardship due to a death in the family and later the pandemic. I would like to put a stop to this finally and get this debt which is not even my debt removed from my record and get them to finally leave me alone. I also notice that the division manager who is in charge of sending me these letters is a XXXX XXXX. I would like this case to go to my state 's attorney general and to the Department of Justice. I want to press charges.

Company Response:

State: IN

Zip: 46360

Submitted Via: Web

Date Sent: 2023-08-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7376224

Date Received: 2023-08-09

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: THIS COMPLAINT IS FOR MIDLAND CREDIT MANAGEMENT. THIS COMPANY HAS BOUGHT AND STOLEN MY NONPUBLIC INFORMATION IN THE ATTEMPT TO COLLECT A DEBT THAT HAS BEEN DISPUTED AND REMOVED FROM MY CREDIT REPORT MONTHS AGO. I DONT HAVE AN ACCT # FOR THIS COMPANY BECAUSE I NEVER CONTRACTED WITH THEM OR GAVE CONSENT TO CONTACT ME ON THE MATTER WHICH IS A VIOLATION OF THE GRAMM-LEECH-BLILEY ACT. I ALSO KNOW THAT THIS IS DECEPTIVE CREDIT PRACTICE, DEFAMATION OF CHARACTER, EXTORTION, AGGRAVATED FRAUD AND THEFT. I HAVE FILED A FTC REPORT AND IM GIVING MIDLAND CREDIT MANAGEMENT 4 DAYS TO REMOVE ALL FRAUDULENT ACCOUNTS FORM MY CREDIT REPORT. THIS IS A NOTICE TO CEASE AND DESIST. MIDLAND CREDIT MANAGEMENT BUYING DEBT AND ATTEMPTING TO COLLECT ON IT IS A VIOLATION OF FDCPA AND IF NOT CORRECTED I WILL BE AGGRESSIVELY SEEKING JUSTICE AND FILING FEDERAL SUIT FOR EVERY VIOLATION APPLICABLE FOR VIOLATING MY CONSUMER AND PRIVATE RIGHTS.

Company Response:

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-08-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7375102

Date Received: 2023-08-09

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have multiple dings on my credit as collections that are not mines.

Company Response:

State: OH

Zip: 45212

Submitted Via: Web

Date Sent: 2023-08-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7374690

Date Received: 2023-08-10

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: After reviewing my credit report, i noticed discrepancies listed under the following names ; XXXX Collections XXXX and XXXX XXXX XXXX. These account i do not recognize and were asked to be validated properly, which wasn't. They are still reflecting on all XXXX credit report and is still negatively affecting me. I do not believe the account belongs to me or the collection company has authorization to atempt to collect on the account. Please strike and remove these collections from all XXXX credit bureaus. 15 USC 168 section 604 ; StaXXXX right to consumers privacy- reporting agency can not furnish an account without MY written consent

Company Response:

State: NY

Zip: 11221

Submitted Via: Web

Date Sent: 2023-08-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.