ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4060653

Date Received: 2021-01-11

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have recently reviewed a copy of my credit report. I ( Consumer, XXXX XXXX ) notice that there are several inaccuraries on my report that I didn't authorize =. These accounts are violating my rights according to the FDCPA. The Credit Reporting agency continues to violate my rights according to 15 USC 1692d " Any bad debt furnished on your reports is ruining your reputation and its defamation of character. '' I have attached my FTC report, License, and SSC.

Company Response:

State: TN

Zip: 38135

Submitted Via: Web

Date Sent: 2021-01-11

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4060635

Date Received: 2021-01-11

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Debt collector Midland funding has added fees and interest to the debt that makes it impossible to pay off. If this isn't illegal, it should be.

Company Response:

State: OH

Zip: 438XX

Submitted Via: Web

Date Sent: 2021-01-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4058738

Date Received: 2021-01-09

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: A LETTER WAS MAILED TO MY MOMS HOUSE ( WHICH I DO NOT LIVE THERE ) FROM MIDLAND CREDIT MANAGEMENT SAYING IT WAS A DEMAND FOR PAYMENT AND I NEEDED TO PAY A DEBT IN FULL OR THEY WILL SEND THIS TO AN ATTORNEY IN MY STATE AND GOES ON TO STAY THEY THEN WOULD THEN FILE A LAWSUIT.NOT ANYWHERE DID IT EXPLAIN MY RIGHT TO DISPUTE THE CHARGES.I DO NOT AGREE WITH THE CHARGES AND THE CHARGES ARE WRONG.THERE WAS NO BREAK DOWN OF CHARGES, PAYMENTS XXXX XXXX. THE Fair Debt Collection Practices Act ( FDCPA ) SES THEY ARE TO ADVISE ME OF MY RIGHTS TO DISPUTE, THEY DID NOT.WHAT THEY DID DO WAS THREATEN TO SEND THIS DEBT TO AN ATTORNEY AND SUE ME, ANOTHER TACTIC THAT VIOLATES THIS ACT.

Company Response:

State: AZ

Zip: 85044

Submitted Via: Web

Date Sent: 2021-01-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4058728

Date Received: 2021-01-09

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: midland funcding, llc and XXXX XXXX XXXX have robo harassed me in massive bulk, extorted me to no end, tried multiple times to excuse unlawful behaviour, even stated account info was incorrect- will not remove fraudulent information, and do not care- despite multiple lawsuits from the ftc. They operate out of five different offices, XXXX refutes all claims but has no factual basis backing thier replies. I can send people bills too- doesnt mean they are correct. XXXX XXXX, XXXX, XXXX XXXX XXXX owes this debt. Debt is beyond statute. Other erros remain on my XXXX files- the data does not meet fcra nor fdcpa compliance.

Company Response:

State: TN

Zip: 385XX

Submitted Via: Web

Date Sent: 2021-01-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4057940

Date Received: 2021-01-09

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: On XX/XX/XXXX I received notification from Midland Funding LLC, regarding a debt I allegedly owed, that was placed on my credit report. The debt they were referring to was for an account with XXXX XXXX that was first reported as delinquent on XX/XX/XXXX. I had previously disputed this account as fraudulent several years ago and it was removed from my credit report. Now, years later it just shows up on my report without any warning whatsoever from Midland Funding. I immediately notified the company of the situation and requested the removal of this account from my credit report or provide me with a validation of debt letter that shows the original application & documentation that was provided to establish & verify identity when the account was opened. I was a victim of identity theft years ago and this was one of the accounts involved. It was a lengthy process getting it done and it's frustrating to find out now that it apparently wasn't. I dont understand how a company can just do something like that without reaching out to me first regarding whatever issues they had. This is a good example of an unfair trade practice and borderline crosses the Fair Credit Reporting Act. I thought this was a closed matter, it appears not. Will you please assist me in resolving this matter.

Company Response:

State: MD

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-01-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4057734

Date Received: 2021-01-09

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Company sent dunning letter. I sent a validation letter asking for debt validation which is my right under FDCPA Company sent a letter NOT providing information I requested and ignored validating the debt. I sent a 2nd validation letter indicating they did NOT provided me with what I asked for, therefore, they are unable to validate this debt. I would like for this account to be removed for it is damaging my credit. XX/XX/XXXX and XX/XX/XXXXare reporting this debt which is a FCRA violation because they are reporting information that can not be verified.

Company Response:

State: GA

Zip: 302XX

Submitted Via: Web

Date Sent: 2021-01-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4056640

Date Received: 2021-01-08

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I called Midland Funding, they are the Collection Agency for XXXX XXXX XX/XX/XXXX. Midland Funding claims I owe {$170.00}. I contacted XXXX XXXX XX/XX/XXXX after speaking to Midland Funding and they claim this account was paid in full. I thought it was because XXXX XXXXXX/XX/XXXXapproved me for a credit card. So I spoke with both Collector and original Lender. Original Lender said must be an error. Thank you for helping me have this removed.

Company Response:

State: VA

Zip: 23831

Submitted Via: Web

Date Sent: 2021-01-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4056239

Date Received: 2021-01-08

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: A credit card was opened in my name in 2018 with the wrong address. I am being garnished for XXXX. I contacted my HR to find that Midland funding llc is collecting this money off of a fraudulent acct.

Company Response:

State: VA

Zip: 231XX

Submitted Via: Web

Date Sent: 2021-01-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4056207

Date Received: 2021-01-08

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I have recently disputed this account. It was removed and placed back under my Credit. I asked for documentation showing I signed signatures in that name on any documents. No documents or signatures provided signed by me. I am not the account holder nor is it my name. I believe its stolen identity. This is not my account.

Company Response:

State: NJ

Zip: 07304

Submitted Via: Web

Date Sent: 2021-01-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4055053

Date Received: 2021-01-08

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: The collection agency is trying to collect on a frivolous debt that isnt owed to them. I have never done business with this company and never received any merchandise from them. There is no contract that is binding me to this company. They have refused to provide proof that debt is mine. They once deleted the debt and added it once more one my credit.

Company Response:

State: GA

Zip: 30046

Submitted Via: Web

Date Sent: 2021-01-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.