ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4176751

Date Received: 2021-03-02

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Midland is reporting in my credit file however it is inaccurate because it was said to be late, yet all the payments are OK. I do not think that this is mine. I did my research on what to do because it is affecting my scores to badly, I asked for documents, disclosure and where did the account come from but they failed to provide me, so I came online and researched. The plaintiff is asking the same thing that I wanted and at the end of it all the plaintiff won this case. I am talking about the Texas VS Midland Funding Case. I have learned that Midland claims to have a disclosure and an agreement that there is a Consumer Agreement for all who they are collecting from. I guarantee you that there is no such thing that I have agreed upon to.

Company Response:

State: MA

Zip: 027XX

Submitted Via: Web

Date Sent: 2021-03-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4176005

Date Received: 2021-03-02

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I received a letter from Midland Credit Management dated XX/XX/2021 that demands I pay {$7700.00}, but this debt is NOT mine. I am a victim of identity theft and have successfully disputed this debt and had it removed years ago from both credit bureaus.. Midland Credit Management 's letter says to pay it in full by XX/XX/2021 or I'm being sued by an attorney. I want them to stop harassing me for a debt that is NOT mine, that I dispute, and continue to dispute, and further that is the result of identity theft and has been already disputed many times before now. Further, per Midland 's own policies, because I am receiving ONLY SSD I am not subject to their collections because that's my only source of income. This debt is NOT mine. I want them to stop harassing and threatening me to collect a debt that is not mine.

Company Response:

State: MN

Zip: 551XX

Submitted Via: Web

Date Sent: 2021-03-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4175919

Date Received: 2021-03-02

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Unbeknownst to me, I received an alert a few days ago from XXXX monitoring that I have collection activity. My mind was indeed blown as Im currently in the process of purchasing a home. Midland debt collection was listed on my credit report and I have no idea who/what this is for. So of course, I call and tried to piece the puzzle together. Unfortunately they couldnt give me much detail other than the original creditor and the amount owed. I asked for some type of documentation as I dont recall ever applying to this company. They basically repeated the same thing and wasnt helpful. I requested a debt validation letter and they could not provide. I asked for a contract/statement but to no avail. This is extremely frustrating as I have absolutely no idea how this could have happened to me!

Company Response:

State: NC

Zip: 28278

Submitted Via: Web

Date Sent: 2021-03-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4175100

Date Received: 2021-03-01

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: Midland Credit Management calls me daily, attempting to collect a debt *for someone else*, a person that I do not know. I have told the reps who call MANY TIMES that I am not that person, I do not know that person, that I do not need their services, and to STOP CALLING ME. They will share information about the person 's ( they are looking for ) debt ( a violation of collection practices ), even after I inform them I am NOT that person. I block the number they call from, only to have them call from another number. I have tried getting them to understand that they have the wrong number, but they KEEP CALLING. I no longer answer their calls, but do immediately block the number when they find another to harass me from. How do I get them to stop?!?! Today 's call ( XXXX EST ) came from XXXX. To date, I have received their badgering phone calls from XXXX, XXXX, XXXX, XXXX, XXXX, and XXXX.

Company Response:

State: MI

Zip: 48439

Submitted Via: Web

Date Sent: 2021-03-01

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4174573

Date Received: 2021-03-01

Issue: Took or threatened to take negative or legal action

Subissue: Collected or attempted to collect exempt funds

Consumer Complaint: On XX/XX/2020 I got summoned by XXXX XXXX circuit court to pay a debt for midland credit management inc. I didnt not have the funds for this debt and have been only only receiving unemployment benefits per my Job closing temporarily due to covid. I felt pressured to pay given I was also pregnant at the time and didnt want to lose my only income to be able to provide for my son and soon to come daughter. The total amount they were suing me for was {$5200.00}.

Company Response:

State: IL

Zip: 60629

Submitted Via: Web

Date Sent: 2021-03-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4174511

Date Received: 2021-03-01

Issue: Other features, terms, or problems

Subissue: Credit card company forcing arbitration

Consumer Complaint: I was contacted by Midland Credit about a XXXX XXXX account that was opened XX/XX/2017 with a balance of {$1500.00} and I had no ideal I had a XXXX XXXX account and now they are suing me for that amount.

Company Response:

State: FL

Zip: 33604

Submitted Via: Web

Date Sent: 2021-03-01

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4174038

Date Received: 2021-03-01

Issue: Communication tactics

Subissue: Called before 8am or after 9pm

Consumer Complaint: Midland credit company made repeated calls before XXXX and even after XXXX. From XX/XX/XXXX on through XX/XX/XXXX throughout these times. They would call upwards of XXXX times a day. Being very harassing. They did not have and do not have all documentation on this account and could not prove the debt is or does belong to me. I have requested proof of verification of the debt proving it is mine.

Company Response:

State: KY

Zip: 40504

Submitted Via: Web

Date Sent: 2021-03-01

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4173668

Date Received: 2021-03-01

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Wage garnishments twice for the same debt Never received documents

Company Response:

State: GA

Zip: 31015

Submitted Via: Web

Date Sent: 2021-03-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4172391

Date Received: 2021-02-28

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: My debt is paid in full with Midland Funding LLC, XXXX XXXX, XXXX, MI XXXX, as of XX/XX/2020. Their phone number is XXXX XXXX XXXX XXXX. Midland Funding continues to report a zero balance on my credit report. While the balance is XXXX, it shows as a current collection, which it is not. I ask that they remove the XXXX balance remark on my credit report. Secondly, since the account is paid in full, Midland Funding has not update the Michigan Department of Treasury. Therefore, my state of Michigan tax refund of {$400.00} was sent to them. I am requesting that Midland Funding return my state of Michigan income tax refund immediately. Thank you.

Company Response:

State: MI

Zip: 48186

Submitted Via: Web

Date Sent: 2021-02-28

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4171962

Date Received: 2021-02-27

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Funding of XXXX, MI or XXXX XXXX, CA uses unfair tactics in reporting debts and collections. They report the same debt twice and they refuse to remove the duplicate information even after you contact them and file a dispute with the credit agencies. As a matter of fact, after I asked them to remove the duplicates they added another account with duplicate info.

Company Response:

State: CA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-02-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.