ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4362910

Date Received: 2021-05-09

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: i have looked on all my credit reports an do not show an account for which midland credit management is trying to charge me for over XXXX dfollars. i have called trying to speak to a manager an get the run around or get told the manager doesnt wan na speak to you an to call later. was also told to bad it has the last of your social your gon na pay it. looked when i was thinking of buying a house to pay just to get it removed off my credit but after speaking with my lender an him an i both not seeing such a card on my credit we decided not to an to try an have it removed. midland credit management does not care just says i need to pay an i can not speak with a manager. if needed i will supply you with my credit reports showing i have never had a open, closed, an or even charged off account on my credit other then midland funding trying to impose there will to wrongfully collect from me

Company Response:

State: TX

Zip: 79705

Submitted Via: Web

Date Sent: 2021-05-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4362831

Date Received: 2021-05-09

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: MIDLAND CREDIT MANAGEM # XXXX I'm unaware of this debt and did not have the opportunity to dispute this debt as no information was sent to me. In addition, please send the following : Assignment of Debt Method of Verification of Debt Validation of Debt Also, provide Certified Mail Receipt if you believe notification was provide.

Company Response:

State: OH

Zip: 44143

Submitted Via: Web

Date Sent: 2021-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4362791

Date Received: 2021-05-09

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have repeatedly advised Midland Credit Management this debt is not mine. They have listed incorrect information on all three of my credit file. They are currently sending me letters threatening to sue me.

Company Response:

State: AZ

Zip: 85286

Submitted Via: Web

Date Sent: 2021-05-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4362608

Date Received: 2021-05-08

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: They contacted me and identified the debt amounting to {$310.00} and I never received information to verify and validate the debt.

Company Response:

State: NY

Zip: 10550

Submitted Via: Web

Date Sent: 2021-05-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4362298

Date Received: 2021-05-08

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Midland Credit has reported on my credit, violated do not call notices which have been faxed and mailed. I have requested and never received anything in writing to validate this debt to include full accounting of balances, payments and authorization to collect. I have sent letters certified mail to no avail. I have contacted the company, disputed with the collection reporting agencies and received nothing back except a note on my credit report stated validated within in FDCPA. Why has no contact been made as requested. My do not contact was specific to phone calls as the calls were incessant even after my letters and faxes.

Company Response:

State: VA

Zip: 23231

Submitted Via: Web

Date Sent: 2021-05-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4361604

Date Received: 2021-05-08

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Reach out to Midland credit management about a report they put on my credit report ask them to send me a copy of the debt owed they said they dont have it I ask them to remove it from all three credit reports

Company Response:

State: GA

Zip: 30281

Submitted Via: Web

Date Sent: 2021-05-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4360077

Date Received: 2021-05-07

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I reached out to Midland Funding/ Midland Credit Management on multiple attempts to validation this alleged debt. The initial contact was XX/XX/2020 disputing this alleged debt asking for a contractual agreement with my wet signature showing I was in a contract with Midland Funding. They sent a return letter asking me to provide contracts documents and bills or statement to further THEIR research. Midland Funding has violated FCRA 615 ( f ) ( 15 U.S.C. 1681m ( f ) ) ( f ) Prohibition on sale or transfer of debt caused by identity theft. You have not responded to my request to provide me with an investigation report. I need this resolve, under the Fair Credit Reporting Act, these disputed items may not appear on my credit report if they can not be supported by any evidence ( 1 ) In general No person ( company ) shall sell, transfer for consideration, or place for collection a debt that such person has been notified under section 1681c-2 of this title has resulted from identity theft.They are hurting my credit report and has shown no proof that I owe this alleged that to them. All three bureau have three completely origin date which is another inaccuracies when they can not provide ME with no contractual agreement between myself and Midland Funding. This is embarrassing and defaming to my character. I expect this to be removed immediately.

Company Response:

State: TX

Zip: 77449

Submitted Via: Web

Date Sent: 2021-05-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4359460

Date Received: 2021-05-07

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I received an email from XXXX that stated a new negative/major derogatory activity has appeared on my credit report. The name of the collection agency is Midland Credit Management XXXX XXXX ) XXXX ) XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX Michigan. XXXX The amount that they claim I owe them is {$190.00} I called Midland and spoke to XXXX XXXX. I asked what this is about. He said I owe this amount from something to do with XXXX. I called XXXX this morning, they said my account is perfectly fine. No issues. Mr XXXX said they were handling the collection and that they bought the XXXX Acct that is no longer open. I spoke with XXXX this morning and they said that XXXX XXXX is somehow involved in this. That they did not see anything about XXXX. I have only had XXXX XXXX Account, and still have it.

Company Response:

State: DC

Zip: 20016

Submitted Via: Web

Date Sent: 2021-05-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4359355

Date Received: 2021-05-07

Issue: False statements or representation

Subissue: Told you not to respond to a lawsuit they filed against you

Consumer Complaint: I received a wrist of garnishment from a company called Asset acceptance this garnishment is a fraud. I dont know what kind of deb is that. And I saw a case again me in court that was closed. The date of that case is XX/XX/2010. I assumed that company bought a deb but I still dont know which one. But Given the case the statue the limitation is expired and I earn less than {$750.00} per week and the they are taking money from my check. I don't know how they allow this scam company to do these frauds. I never received a judge resolution and this company is taken 25 % of my salary. I attached a copy of my paycheck.

Company Response:

State: FL

Zip: 330XX

Submitted Via: Web

Date Sent: 2021-05-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4358379

Date Received: 2021-05-07

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Someone was suppose to handle the situation.

Company Response:

State: PA

Zip: 19142

Submitted Via: Web

Date Sent: 2021-05-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.