ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4341090

Date Received: 2021-04-30

Issue: Took or threatened to take negative or legal action

Subissue: Seized or attempted to seize your property

Consumer Complaint: Midland Funding, LLC, committed multiple violations in the collection of debts ; - I was sued by Midland Funding, LLC, without providing required Original Account Level Documentation ( OALD ), filing false affidavits, and without notification of the lawsuit. On XX/XX/XXXX, I was sued for the amount of {$4200.00} and on XX/XX/XXXX, for the amount of {$2300.00}. On XX/XX/XXXX, I then requested by Certified Mail that Midland Funding, LLC, provide me OALD to verify both debts which Midland Funding, LLC, failed to respond. - Midland Funding, LLC, then attempted to seize my property on XX/XX/XXXX, by placing an order for garnishment of wages. On XX/XX/XXXX, and on XX/XX/XXXX, attempted to seize personal property by recording judgment liens. - Midland Funding, LLC, on numerous occasions used communication tactics of verbally abusive phone calls, making false statements, misrepresentations of the amount owed, and threatening to take negative legal actions they had no right to take. - Midland Funding, LLC, continues to falsely report to all three Credit Bureaus even after I made multiple disputes in writing that they refused to properly investigate. This has significantly damaged by Credit Score, resulting in me being denied on mortgage refinancing loan applications. Attempted to resolve matter over the phone where Employee demanded {$7200.00} be paid immediately or threatened further legal action.

Company Response:

State: ID

Zip: 83854

Submitted Via: Web

Date Sent: 2021-04-30

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4340384

Date Received: 2021-04-30

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: My name is XXXX XXXX XXXX, XXXX s.s no.XXXX account no all I have is the last four no. XXXX XXXX Someone using my social security number managed to obtain a XXXX credit card using my social security number under the name XXXX XXXX XXXX. The person or persons purchased some products from XXXX totaling {$780.00}. Im disrupting the charges because this a case of identity theft.

Company Response:

State: MD

Zip: 21218

Submitted Via: Web

Date Sent: 2021-04-30

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4339553

Date Received: 2021-04-30

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Credit Management is trying to collect money that I never owed them. I had a credit card with XXXX XXXX XXXX-original acct # ( XXXX XXXX -There # XXXX acct was charged off to a XXXX balance by XXXX XXXXXXXX XXXX XXXX XXXX I cant owe a balance that no longer exists to the company that extended me that credit. I should not have this debt on my credit report. I never had credit with this company and XXXX XXXX XXXX should be released from my report after no more than 7 years-This is like double jeopardy. Being held accountable for the same debt twice. Please get this removed, I dont even know who this management company is. I never owed them money/ I never borrowed money from this XXXX XXXX. Please get this company removed from my credit report. I dont owe them money, I never did! Thank you in advance for your immediate attention pertaining to this matter. Sincerely, XXXX XXXX XXXX

Company Response:

State: NY

Zip: 11720

Submitted Via: Web

Date Sent: 2021-06-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4337213

Date Received: 2021-04-29

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Collections added to my credit reports {$600.00} midland management XXXX XXXX Credit Card

Company Response:

State: IL

Zip: 604XX

Submitted Via: Web

Date Sent: 2021-04-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4337143

Date Received: 2021-04-29

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Debt was paid in the fall of 2018, in store, in XXXX Ohio. Midland bought out the misstatements debt, and has put it as an account in collections despite the debt being paid. I called out to Midland to discuss the debt, and they refused to accept the fact that this debt was paid prior to their buying of the debt. To get this misstatements debt handled, and the company refused to remove the debt. Additionally no validation of debt was received, despite my asking for validation. I even attempted to settle the debt to remove it and the company refused. The fact they they have not sent any validation of debt, and have refused to remove this item from my credit report is a direct violation of the fair debt collections act.

Company Response:

State: OH

Zip: 446XX

Submitted Via: Web

Date Sent: 2021-04-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4336602

Date Received: 2021-04-29

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I called midland funding about a 7 year debt in which they offered me a settled amount to be considered paid in full settled however they are reporting to the credit agencies I have a balance the agreement was to be deleted and considered paid. I will take action if not corrected ....

Company Response:

State: GA

Zip: 30012

Submitted Via: Web

Date Sent: 2021-04-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4334701

Date Received: 2021-04-28

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Contacted Midland credit management and ask them to report that I'm making payments on the amount old. and they refuse to report that I'm making payments and said they do not have to report that I am making payments. M y account is no longer negative and IS revolving and should be showing a positive or a percentage paid and it is not doing so so. I'm demanding they either remove the entire amount off my credit or they show proof that I'm making payments and that my credit is in good standing. They are hurting my credit unfairly and unjustly!

Company Response:

State: IL

Zip: 622XX

Submitted Via: Web

Date Sent: 2021-04-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4333042

Date Received: 2021-04-28

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: I have contacted XXXX to remove old items from my credit report. There are accounts from XXXX still being reported and they are well over 10 years old. My student loan accounts are only to be reported for seven and a half years however my account State back to XXXX and XXXX 9 and 10 years old and still being reported on my credit report. I want all of these removed immediately. It is preventing me from having a score high enough because the debt to income ratio is unbalanced. I realize that as a XXXX woman in this society it's harder to obtain credit and the hard work that I'm putting into improving my scores are being impeded by this incorrect and false information. Also XXXX keeps reporting Midland credit who is not a creditor of mine and XXXX XXXX XXXX which is also an account that I do not have. I have asked for proof I have asked for validation and they have refused to give it to me. I need all of these accounts removed from my credit report

Company Response:

State: WI

Zip: 53224

Submitted Via: Web

Date Sent: 2021-04-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4333017

Date Received: 2021-04-28

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I have filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I haven't received any investigation results.

Company Response:

State: VA

Zip: 22901

Submitted Via: Web

Date Sent: 2021-04-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4332859

Date Received: 2021-04-28

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Ive been disputing this from the time it was reported. Its a result of identity theft using my information. I didnt open this account or have knowledge who opened it but the original creditor bank acknowledged its not me who opened it thats why XXXX and XXXX removed it from my credit report long time ago. Only XXXX is saying this account is accurate every time I dispute it but do not provide information on how they conduct the investigation if they even did an investigation. Its not fair to be pursued by collection agency trying hard to collect money that I didnt owe them and keeping my credit score down even though Im paying the legal credits I owe by the thousands of dollars to credit card companies that I opened myself. I have no carried balances on all of my credit cards because I pay all of them on time and in full. Midland Funding has no right at all to keep collecting money from me in a XXXX manner calling me day and night.

Company Response:

State: TX

Zip: 75228

Submitted Via: Web

Date Sent: 2021-04-28

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.