ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4424793

Date Received: 2021-06-02

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: We have contacted XXXX XXXX XXXX several time concerning the account that it was opened Fraudulently, XXXX XXXX sent it to Midland Collection company as a collection account and we have contacted Midland several times letting them know that we reported this as a fraud account. We can not get any closer from XXXX XXXX or Midland Credit

Company Response:

State: PA

Zip: 170XX

Submitted Via: Web

Date Sent: 2021-06-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4424666

Date Received: 2021-06-02

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have no knowledge of this account. This account does not belong to me. I have never had an account with Midland and it also shows it is collecting on behalf of XXXX XXXX. Neither do I owe XXXX XXXX any debt.

Company Response:

State: TX

Zip: 75071

Submitted Via: Web

Date Sent: 2021-06-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4424600

Date Received: 2021-06-02

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Midland Credit Management XXXX. XXXX XXXX XXXX XXXX, California XXXX NMLS ID : XXXX They are reporting false information on my credit report, i never had third debt or did business ever in my life. When I called to find out more information about this debt o was told a third party ( true accord ) ( XXXX ) XXXX XXXX has the debt whom i never did business with

Company Response:

State: FL

Zip: 33138

Submitted Via: Web

Date Sent: 2021-06-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4423516

Date Received: 2021-06-02

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: The credit reporting agencies XXXX and XXXX are misreporting information on my consumer credit reports and I am demanding the following accounts be removed from my reports as they are inaccurate and the agencies have not verified them in the allotted time. Midland Funding Address ID # XXXX XXXX XXXX XXXX Address ID # XXXX XXXX XXXX XXXX Address ID # XXXX

Company Response:

State: MD

Zip: 20770

Submitted Via: Web

Date Sent: 2021-06-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4423457

Date Received: 2021-06-02

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I filled a dispute regarding the incorrect items on my credit report, it has been well over 30 days and I have not received any investigation results.

Company Response:

State: NY

Zip: 11706

Submitted Via: Web

Date Sent: 2021-06-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4423445

Date Received: 2021-06-02

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I filled a dispute regarding the incorrect items on my credit report, it has been well over 30 days and I have not received any investigation results.

Company Response:

State: NY

Zip: 11706

Submitted Via: Web

Date Sent: 2021-06-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4422902

Date Received: 2021-06-01

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: Victim of XXXX XXXX and my report has hard credit inquiries that I never did. The only one I did do is from XXXX XXXX for my car. Closed accounts not taken off. And collection accounts that aren't mine.

Company Response:

State: PA

Zip: 164XX

Submitted Via: Web

Date Sent: 2021-06-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4422818

Date Received: 2021-06-01

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Problem with personal statement of dispute

Consumer Complaint: ex husband stole my identity and i was not made aware of all the accounts opened in my name.

Company Response:

State: OH

Zip: 44129

Submitted Via: Web

Date Sent: 2021-06-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4419892

Date Received: 2021-06-01

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I never received anything from midland credit only way I found about the debt is that it popped up on my credit report. During my first phone call with them. I stated that I would contact a attorney if I need to but that I currently do not have one. I tried to call back to settle the debt and they would not allow me to pay. I have this on voice recording which I stated that they were being recorded before the conversation. They want written letters and would not allow me to just pay my debt. I feel as if they dont have enough info about the debt and are trying to do something shady. When I tried to pay they said no.

Company Response:

State: AK

Zip: 99577

Submitted Via: Web

Date Sent: 2021-06-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4418777

Date Received: 2021-05-31

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I never received a letter from the company, and when disputing and asking to verify debt. The company did not do to so and denied my dispute all together. I called the company and they didnt even verify who they were speaking to, the representative response was we have your number thats how we know who we are speaking to. I then explained to them that anyone could be calling and pretending to be me and you are just willingly giving my information out. They then said they doubt that will ever happen and theyve been working in collections for 4 years. I said their should be certain verification points in tact. The rep still denied that no one else would ever call for me and asked me to settle the debt. I explained to them that I wanted more validation debt and if it is my debt I can not do much because of my financial hardship because of a medical issue, he then asked what could I do. I asked for validation before any settlements and they said they could not do that.

Company Response:

State: OH

Zip: 43612

Submitted Via: Web

Date Sent: 2021-05-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.