ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4713190

Date Received: 2021-09-12

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: I want to dispute this account but I still have not received anything I asked for them to prove 100 % verified or validation. This collection agency has not proved this account is mine. They have not sent me any of the proof : *Assignment clause *Notarized letter of debt purchase *Signed contract from original creditor *Copy of license to collect in my state legally

Company Response:

State: NJ

Zip: 07201

Submitted Via: Web

Date Sent: 2021-09-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4713008

Date Received: 2021-09-11

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I found out that I own {$1400.00} By court document. I never open a credit card with XXXX XXXX I ask the collector company to sent me the contract show me my signature, they never did. They suppose open this credit in XX/XX/XXXX - 2014. The company name is Midland Credit Management

Company Response:

State: FL

Zip: 33018

Submitted Via: Web

Date Sent: 2021-09-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4711068

Date Received: 2021-09-10

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midlan Credit has fraudulent account in my name claiming I owe them XXXX as of 2021 which is not correct I do not own this company any money nor do I have an active contract or account with this company. This company has illegally bought, sold and traded my personal information to obtain a debt not owed to them. They were notified upon them contacting me that this was a fraudulent account and they threatened me saying I better pay them XXXX that I did not owe them and ruined my credit and I am seeking a remedy to make me whole from the damages that Midland Credit fraudulent reported to all 3 Credit Bureaus. XXXX notified me of the issue and this has costed me hundreds to thousands of dollars in damages. I am requesting this company leave me and my credit alone.

Company Response:

State: TX

Zip: 76708

Submitted Via: Web

Date Sent: 2021-09-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4709462

Date Received: 2021-09-10

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: There are 2 fraud accounts on my credit. The first account is Midland Credit and the second account is XXXX XXXX XXXX. I didnt open either of those accounts and I am requesting these accounts to be removed from my credit. Upon contacting Midland, they have some one else information linked to my name and social. In reference to XXXX XXXX XXXX, they informed me that someone opened an internet account in my name. I am not responsible for these accounts.

Company Response:

State: NY

Zip: 10455

Submitted Via: Web

Date Sent: 2021-09-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4708943

Date Received: 2021-09-10

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Dont know theses people and I dont owe the amount they are wanting, Im pretty sure this is a scam! I never signed up for anything at all.

Company Response:

State: TN

Zip: 373XX

Submitted Via: Web

Date Sent: 2021-09-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4708780

Date Received: 2021-09-10

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Tried numerous amount of times that I disputed on XXXX XXXX and XXXX that Midland debt company that says I still owe on XXXX XXXX credit card. I have proof from XXXX XXXX XXXX that I mailed to dispute center for midland. I have bank statement too. I have a second copy that debt was paid in full yet midland says otherwise but yet has not done anything more to tell me what else to do or besides the debt I already paid and dont owe anymore and has yet to give me information besides send to dispute center mail. Which I did. I havent even received calls from Midland anymore trying to collect either.

Company Response:

State: ID

Zip: 83705

Submitted Via: Web

Date Sent: 2021-09-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4708284

Date Received: 2021-09-09

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: Someone opened 3 XXXX store cards in my name and I have no knowledge of these accounts.

Company Response:

State: GA

Zip: 30039

Submitted Via: Web

Date Sent: 2021-09-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4707608

Date Received: 2021-09-09

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I am filing this complaint because Midland Credit Management ignored my request to provide me COMPLETE documents - specifically the contract I signed obligating me to this alleged debt. Or how about the proof of identity that I must have provided at the time of incurring this debt, as this company is required to obtain this identification per the Patriot Act. Being that they have gone past the 30 day mark and can not verify these accounts under Section 611 ( 5 ) ( A ) of the FCRA- they are required to. Promptly delete all information which can not be verified. Please resolve this manner as soon as possible thank you

Company Response:

State: FL

Zip: 33825

Submitted Via: Web

Date Sent: 2021-09-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4707180

Date Received: 2021-09-09

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I want to report Midland Funding for inaccurately reporting information to the major credit agencies and violated laws and my rights. Aside the emotional distress it has caused from constant harassment by them since 2019, I want to let them know this behavior is not acceptable for the {$590.00} that they keep asking for and does not pertain to me in any which way. Furthermore, I know my rights and will not be accepting anymore of this behavior.

Company Response:

State: CA

Zip: 95035

Submitted Via: Web

Date Sent: 2021-09-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4706690

Date Received: 2021-09-09

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: On XX/XX/2017- MIDLAND FUNDING as they are wrongfully reporting to my credit report. I've sent multiple letter to the credit bureaus to remove. 15 U.S. Code 1681- Congressional findings and statement of purpose ( a ) Accuracy and fairness of credit reporting The Congress makes the following findings : ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. ( 2 ) An elaborate mechanism has been developed for investigating and evaluating the credit worthiness, credit standing, credit capacity, character, and general reputation of consumers. ( 3 ) Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers. ( 4 ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. ( b ) Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this subchapter.

Company Response:

State: FL

Zip: 33028

Submitted Via: Web

Date Sent: 2021-09-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.