ENCORE CAPITAL GROUP INC.


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 4722479

Date Received: 2021-09-15

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This complaint is regarding account information below that has not been investigated and no information given. Its been over 2 months with no information given to me regarding these accounts. I have no knowledge of these companies and they shouldnt be reporting as I never gave permission for the reporting per Section 1681a -I sent correspondence to the Credit Bureaus regarding this. I was never notified in writing per 15 U.S.C 1692ag prior to accounts being on my credit report, within 5 days. Moreover, these accounts violate debt collections, abusive and unfair practices per section 1692f ( 1 ) adding additional amounts.

Company Response:

State: FL

Zip: 32305

Submitted Via: Web

Date Sent: 2021-09-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4721996

Date Received: 2021-09-15

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Midland Credit Management claims I owe {$1700.00}. They have reported the amount multiple times on my credit report which lowers my credit more than a single report. Furthermore, they claim on their website that I made a payment for {$5.00} on XX/XX/2021 towards the allegedly owed amount. I never made such payment and my checking account statements will reflect that. I don't understand why they would do that - perhaps to subvert the statue of limitation of the alleged debt. Of note : a previous lawsuit involving Midland Credit Management resulted in being settled in my favor.

Company Response:

State: IL

Zip: 60605

Submitted Via: Web

Date Sent: 2021-09-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4720391

Date Received: 2021-09-15

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: A Cease and Desist order was place on this company after many threats to take legal action. I spoke with a representative prior and notified them that the account was in dispute due to unfair and innacurate charges and alleged amounts. This company has sent letters to my home with threats to take legal action. I spoke with a representative on XXXX at phone number XXXX where they threatened to take legal action if I did not pay the alleged debt, after stating there was a cease and desist order with this company he preceded to continue to ask me to pay. Under title 15 usc 6801. Protection of nonpublic personal information states each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers ' nonpublic personal information. 15 U.S. Code 1692e.False or misleading representations, also states that A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 1 ) The false representation or implication that the debt collector is vouched for, bonded by, or affiliated with the United States or any State, including the use of any badge, uniform, or facsimile thereof. This company has caused me great stress due to the above violations. 15 U.S. Code 1681q.Obtaining information under false pretenses states that Any person who knowingly and willfully obtains information on a consumer from a consumer reporting agency under false pretenses shall be fined under title 18, imprisoned for not more than 2 years, or both. I am demanding I be compensated for the above violations stated in 15u.s code 1117.

Company Response:

State: MI

Zip: 48021

Submitted Via: Web

Date Sent: 2021-09-15

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4720159

Date Received: 2021-09-14

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: On ( XXXX, Midland Credit Company Profile add a derogatory mark on my credit report per Score sense. Upon farther research, this account was transferred and I am no longer responsible for the account. Debtor 's creditor did not verify this collection. Also, there was NO written form of communication, contract, or signature for this account debt at all. A bill without a written signature does not validate the debt and anybody can send a bill and say that its mine. According to the FCRA, ( coll Agency Name has violated my rights as a consumer and I'm requesting legal action to remove this account immediately

Company Response:

State: MA

Zip: 02125

Submitted Via: Web

Date Sent: 2021-10-17

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4717376

Date Received: 2021-09-14

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: As of XX/XX/XXXX of 2021. A judge and MCM lawyer found that I was exempt on continuing writ of garnishment. I filed complaint with you all back in XX/XX/2021, and they said they would cease and desist debt collection. Even though they said that they had legal to but the thing is my situation has not changed I have kids that I take care of nothing has changed. Yet, here we are 3 months later them sending me a letter trying to collect even though they said they would put a cease and desist on my account cause I do not have the money. This was a debt that I had when I was married and my wife used up the card when she lost her job. So I will keep filing my complaint cause we put this already in front of a judge and proved that I am too poor to pay this debt.

Company Response:

State: FL

Zip: 344XX

Submitted Via: Web

Date Sent: 2021-09-14

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4716816

Date Received: 2021-09-13

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: I received a letter from my employer on XX/XX/XXXX that beginning XX/XX/XXXX my check would be garnished for a repayment of credit debt to Midland Funding LLC for $ XXXX Sherriff fee+ {$1.00} daily interest + {$12.00} disb fee. When I contacted them they informed me it was for a debt at XXXX XXXX opened in XXXX but would not give me the amount owed. I have never opened a credit card at XXXX and explained that I have never received any information from XXXX XXXX and they told me the last information that was sent to me was in XXXX. I never knew about this lawsuit and they obviously were sending it to the wrong address because she told me the account was opened in my name with my social security number and 4 payments were made towards this XXXX Credit Card from that address. I explained that it was definitely fraud because I have never owned a XXXX credit card and I do not know if this is something that my ex husband may have opened in my name because I was married back then. I can not prove this but I do not have an explanation. I also inquired why I never received notice from XXXX XXXX and all these years later they have chosen to sue me and garnish my wages for a debt that I never incurred and left without being paid. I was able to pull my credit report and XXXX is not on it and neither is Midland Funding. I am also working with XXXX XXXX for credit repair and I spoke to their fraud department and they saw nothing on my credit report for XXXX or Midland Bank. Midland Bank did not serve me with court papers and I was hospitalized on XX/XX/XXXX with XXXX and was sick for 3 months nearly died. I have no money to give this company for fraudulent activity because I am only working part time and was paid through XXXX fund for the time I was sick. I barely make enough to support my family and they are taking 25 % of my funds for an account I never knew existed. They have my name, old address on the XXXX Account, and my social security number but it was not me. I have paid off my credit cards and I am trying to fix my FICO scores. This does not even show up and the account is from XXXX. I tried to file a police report but they denied me because I couldn't show them proof of a XXXX account. I do not have a card, an account number, or credit report to show this is a debt I owe. Please help me because although it is in my name with my social security number and old address I would need help proving that it is not me. I asked Midland for banking information from which the account was paid but was unable to obtain that information. That would validate for me that my ex husband was the culprit because he would've had access to my debit card and check book. Midland Funding did not send me court information they just sent the court paperwork to my employer. I never knew that they intended to sue me and their claim of sending the mail in XXXX can not be proved because I never received any mail from them at all. I have lived at my current address since XXXX and moved away from my abusive husband and lived with my mother since XX/XX/XXXX. We attempted many times to get back together but the relationship was irreparable and we separated for good in XXXX and divorced after years of court appearances in XXXX. I am pleading that an investigation begin with Midland Funding because they are garnishing, y wages and never sent paperwork to my address informing me of this unlawful fraudulent crime. They sent it to my employer and possibly to the old address which was XXXX XXXX XXXX XXXX, XXXX XXXX my current address since XXXX is XXXX XXXX XXXX XXXX Ca XXXX and I am currently in forbearance due to XXXX. I am an XXXX XXXX at XXXX XXXX and have ben frontline worker since the beginning of XXXX, I caught the XXXX at work. Please assist me with this fraudulent credit card expenditure that I was not responsible for and had no knowledge of by XXXX or Midland Funding LLC who claim thy sent me a letter in XXXX when I spoke to them today XX/XX/XXXX.

Company Response:

State: CA

Zip: 93535

Submitted Via: Web

Date Sent: 2021-09-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4716648

Date Received: 2021-09-13

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Attempt to collect on an account that was charged off. They called and mailed notices about this but no further information.

Company Response:

State: MA

Zip: 01752

Submitted Via: Web

Date Sent: 2021-09-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4716236

Date Received: 2021-09-13

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I had phone numbers come in through a private phone number. When I picked up, XXXX from Midland Credit Management identified herself. I do not appreciate numbers coming in blocked or from a private number. This is deceptive, and a bad business practice that is unethical. I included a screenshot of the phone call.

Company Response:

State: OH

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-09-13

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4715839

Date Received: 2021-09-13

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Please be fair enough. I demand your agency to remove this inaccurate report from my credit as soon as possible.

Company Response:

State: TX

Zip: 76040

Submitted Via: Web

Date Sent: 2021-09-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 4715751

Date Received: 2021-09-13

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I have been disputing this account with the credit bureaus for sometime now. Each time they would say that MIDLAND FUNDING would verify the debt. So I took it upon myself to ask MIDLAND FUNDING for validation of the debt. Are they legally able to collect on the debt? How did they calculate the amount they claim I owe? How do they know I am the owner of the debt? Im curious because I have never done business with them or the original creditor. Well, it has been more than 30 days and I still have not received anything proving the debt is mine. They received my letter on XX/XX/XXXX. Here is the tracking XXXX XXXX XXXX XXXX XXXX. I was under the impression that if they didn't respond it would automatically deleted from my credit reports. Silence is being in agreeance. I am sure there is a law that proves it.

Company Response:

State: TX

Zip: 77021

Submitted Via: Web

Date Sent: 2021-09-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.