ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 5135195

Date Received: 2022-01-21

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I don't know who this company is. I never had any contact with them and have never done any business with them and I believe that this is a scam.

Company Response:

State: WI

Zip: 53209

Submitted Via: Web

Date Sent: 2022-01-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5133455

Date Received: 2022-01-21

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I settled the debt with midland credit as of last XXXX 2021. I have records that prove the amount we agreed upon. The lawyers office said that they sent a letter, and I also sent a letter that showed the amount agreed upon was paid and settled. It is still showing that I have money owed, when it was paid.

Company Response:

State: NY

Zip: 12590

Submitted Via: Web

Date Sent: 2022-01-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5133272

Date Received: 2022-01-21

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Problem with personal statement of dispute

Consumer Complaint: I obtained a secured credit card from XXXX XXXX XXXX XXXX XXXX with a deposit of {$300.00}. After 1st month card had {$300.00} charged on it. I paid first payment and tried to close acct. They would not close it. They had my {$300.00} and I had {$300.00} in charges I tried to close acct again. They didn't close my acct they continued to charge me interest on the {$300.00}. My {$300.00} went in their pocket I guess. my acct was sold to MIDLAND CREDIT MANAGEMENT in the amt of {$630.00}. I don't owe them anything and their negative report on my credit report is hurting me. Please help me resolve this. thank you

Company Response:

State: TX

Zip: 762XX

Submitted Via: Web

Date Sent: 2022-01-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5132919

Date Received: 2022-01-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: XXXX XXXX equipment was taken back to a proper location after service had ended. The convertor box was taken in by a XXXX representative and a receipt was issued. However box was serial number was not entered into system as returned. Two years later XXXX posted a collection charge of {$430.00} on my credit bureau and is been trying to collect. I have contested numerous times with all 3 agencies, and the 3 agencies took the side of the vendor stating debt is legit without actually investigating it properly. Please help me remove this debt collection on my bureaus which is shown under Midland Credit Debt Collection company. Regardless this is a very old debt now, way over 4 years. Please help me!

Company Response:

State: NM

Zip: 87123

Submitted Via: Web

Date Sent: 2022-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5132391

Date Received: 2022-01-20

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I have disputed this account several times with no success they didnt provide even response nor did they send me anything to verify to say that is was mine

Company Response:

State: IN

Zip: 46226

Submitted Via: Web

Date Sent: 2022-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5132388

Date Received: 2022-01-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland funding debt company Contact info Phone number ( XXXX ) XXXX Address XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, MI XXXX Amount in collections {$1000.00} I never had this account or anything associated with it. This is false. I have done several disputes and sent letters which have been ignored. They continue to deny the disputes, yet can not prove this is my account in anyway or that this is valid

Company Response:

State: PA

Zip: 196XX

Submitted Via: Web

Date Sent: 2022-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5131712

Date Received: 2022-01-20

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: My father whom I share the same name with has stolen my identity and was been opening up numerous account of various types over the last several years. I have filed countless police reports, however the problem continues because I do not know where he is located. All I know is that he lives somewhere in Florida. Midland Credit Management has sent me some very threatening letters and voicemails in regards to suing me for accounts that are not mine. There are five account with different amounts, which include : XXXX XXXX for the amount of {$370.00} XXXX XXXX for the amount of {$650.00} XXXX XXXX for the amount of {$660.00} XXXX XXXX for the amount of {$9900.00} XXXX for the amount of {$1100.00} The original creditor for the above mentioned accounts is XXXX XXXX. I have reached out to them numerous times to let them know that this matter is identity theft, however they do not believe me and sent these fraudulent accounts to collections with Midland Credit Management.

Company Response:

State: KY

Zip: 40065

Submitted Via: Web

Date Sent: 2022-01-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5131528

Date Received: 2022-01-20

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I found out that the account i paid off is not being reflected as such on my credit report so i contacted midland credit management ( the company i paid ) and they said that the original creditor ( XXXX XXXX is reporting the account incorrectly ) and that i need to contact them. the response i received from XXXX XXXX is that i need to contact midland credit in which i have already done. I am just getting run around while no one is updating or fixing the issue to reflect that the account was paid and not a charge off or whatever incorrect status they have it sitting in. I am resubmitting this complaint with the document that shows the account was paid and nothing owed so it should reflect a paid status on my credit report.

Company Response:

State: SD

Zip: 57006

Submitted Via: Web

Date Sent: 2022-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5128835

Date Received: 2022-01-20

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I see this COLLECTION on my credit ..i contact the credit and sumit a claim ..trans union delete but XXXX XXXX XXXX told before i have the same problem and i was in court they dischard and delete..because is fraud identy theft..

Company Response:

State: PA

Zip: 19152

Submitted Via: Web

Date Sent: 2022-01-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5128653

Date Received: 2022-01-19

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I have submitted on many occassions ( XXXX, XXXX, XXXX, ) for Midland Credit to provide me with a physical copy of my contract with them and the original creditor XXXX XXXX, showing that the account is indeed my account. I have only received the name, an amount and a date they opened the account. That is not a validation or itemization of the account. with the numerous amounts of information breaches. this is unacceptable. I did not open this account, and Midland Credit has not submitted any evidence of the account belonging to me This is the second account that Midland credit has attempted to say I own. I fought the last one in court, and it was dismissed with prejudice.

Company Response:

State: GA

Zip: 30127

Submitted Via: Web

Date Sent: 2022-01-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.