ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 5370796

Date Received: 2022-03-26

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I have paid this off in full and provided the company with the wire information but they put this account in collections and continue to contact me. This is illegal. They have not provided anything saying this debt is still a debt. It was paid in full and proof was provided. What theyre doing is illegal They tried to to collect charges in addition to the debt unless they are allowed by the contract or state law Communicate with you about a debt by postcard Use any language or symbol on an envelope for correspondence with you ( other than its address ) that indicates it is a debt collector Tip : Keep good records of your communications with a debt collector. This federal law also prohibits debt collectors from using false, deceptive, or misleading practices. This includes : Misrepresentations about the debt, including the amount owed Falsely claiming that the person contacting you is an attorney Threats to have you arrested Threats to do things that can not legally be done, or threats to do things that the debt collector has no intention of doing. A debt collector is also not allowed to harass you. In addition, there are state and other federal laws that generally prohibit practices that might be considered unfair, deceptive, or abusive acts or practices.

Company Response:

State: MD

Zip: 21117

Submitted Via: Web

Date Sent: 2022-03-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5370409

Date Received: 2022-03-25

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: MIDLAND CREDIT MANAGEMEN Account number XXXX Account type Debt Buyer Responsibility Individual Date opened XX/XX/XXXX Status Collection account. {$620.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$620.00} Balance updated XX/XX/XXXX Recent payment $ XXXX Monthly payment {$0.00} Original balance {$620.00} Highest balance {$0.00} Terms 1 Months On record until XX/XX/XXXX XXXX

Company Response:

State: PA

Zip: 186XX

Submitted Via: Web

Date Sent: 2022-04-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5369458

Date Received: 2022-03-25

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: On XX/XX/2022 I received correspondence from a company named as Midland Credit Management stating that I owed {$570.00} I have never done business with this company and do not understand why they have my personal information, my home address, my social security number and I am terrified that these XXXX will continue to extort me for a debt that does not belong to me. And according to the verbiage they sent to me which was charged off and indicates that a 1099C was filed and they are attempting to extort me and commit some type of tax fraud. I have not given this debt collector any consent to be contacting me which in accordance to15USC1692c ( a ) so receiving this bill from this debt collector is usual and appalling. Upon understanding my consumer rights and reviewing my credit report this is a direct violation of 15USC1692d ( 4 ).

Company Response:

State: IL

Zip: 60302

Submitted Via: Web

Date Sent: 2022-03-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5369063

Date Received: 2022-03-25

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: To Whom It May Concern, I received a letter from Midland Credit Management , LLC. They have accused me of opening a credit card with XXXX XXXX in XXXX. I don't recognize the card nor the address on the bill. I have not lived in Arkansas since XXXX. I don't know anyone in XXXX, AR. I believe my identity has been stolen.

Company Response:

State: TX

Zip: 75234

Submitted Via: Web

Date Sent: 2022-03-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5367772

Date Received: 2022-03-25

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I have NO Business with this company. They have called 13 times in the last 3 weeks. Here are some of the numbers they call from : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX They did the same thing last year and repeatedly called. I told them I have no business with them and never did. Now they are doing the same repeated XXXX. Please stop them.

Company Response:

State: FL

Zip: 32259

Submitted Via: Web

Date Sent: 2022-03-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5364556

Date Received: 2022-03-24

Issue: Incorrect information on your report

Subissue: Information is missing that should be on the report

Consumer Complaint: MIDLAND CREDIT MANAGEMENT is reporting incorrect information on my credit report. They state that I opened this account with them on XX/XX/XXXX. I never opened an account with this company. They are reporting false information and suing me. I told them in court on XX/XX/XXXX that the debt that I originally had with XXXX XXXX which is a debt they bought, has passed the " statute of limitations '' and they decided to postpone the court case that day with no explanation. Since then they have added false information to my report. When I pulled my credit report today XX/XX/XXXX my original, XXXX XXXX account has been removed without my permission from my credit report and they added the false information as if I opened an account with them in XXXX. They are fraudulent going after a debt that has passed the statute of limitations and has altered my credit report without my consent.

Company Response:

State: MD

Zip: 21045

Submitted Via: Web

Date Sent: 2022-03-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5364552

Date Received: 2022-03-24

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: There is an account on my credit report to Midland Funding for {$500.00}. It stated the arrangement was open on XX/XX/2016. I have no acknowledgment or verified documentation with this company. I have a fraud alert on my account. I am not responsible for this account or aware of this company.

Company Response:

State: GA

Zip: 30236

Submitted Via: Web

Date Sent: 2022-03-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5359590

Date Received: 2022-03-24

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: NOTICE TO AGENT IS NOTICE TO PRINCIPAL NOTICE TO PRINCIPAL IS NOTICE TO AGENT SILENCE IS ACQUIESCENCE. I recently received a copy of my consumer report and I noticed inaccurate accounts reporting on my consumer report. this company is in clear violation of the law. Pursuant 15 USC1681B

Company Response:

State: OH

Zip: 44212

Submitted Via: Web

Date Sent: 2022-03-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5359266

Date Received: 2022-03-23

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Called XX/XX/2022 at XXXX XXXX from XXXX XXXX to discuss possible debt. After listening to the disclosure and the amount claimed I owed, I said I had not received any written notice and would like to dispute the claim and to please send something written so that I can verify the charges. After repeatedly stating that I would not be making arrangements, the agent made no attempt to begin disputes process. Instead went on a sales pitch asking me about when I last looked at my credit report and threatening that if I didn't make arrangements today, I could have my account turned over to a lawyer " that it could happen after we get off this call '' and mentioned possibilities of consequences such as liens and garnishments to paychecks or properties. I repeated that I would not be taking actions until I received a statement that I could verify and that until that time there was nothing else to talk about, then asked to end the call. He held me on the phone to " be honest with me '' he couldn't send me anything by mail ; it was online and I could verify right now. I took a moment to try to compose myself while I heard him talking about how silence wasn't going to help my case and if it wasn't resolved my case could go to a lawyer and I'd be sued.

Company Response:

State: WA

Zip: 98312

Submitted Via: Web

Date Sent: 2022-03-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5357379

Date Received: 2022-03-23

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I have had multiple cards opened in my name and used!!

Company Response:

State: CO

Zip: 80525

Submitted Via: Web

Date Sent: 2022-03-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.