ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6011346

Date Received: 2022-09-23

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Midland Credit has called me every single day starting from XXXX XXXX, 2022. They said I owed them debt, but due to the limitation of statue, they couldn't sue me or put it on my credit report. I told them to send me confirmation of this debt via mail because I do not have any debt. They call EVERY SINGLE DAY. Including during work hours. I want it to stop. Please.

Company Response:

State: PA

Zip: 19464

Submitted Via: Web

Date Sent: 2022-09-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6011314

Date Received: 2022-09-23

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: The company midland credit management calls nonstop and after XXXX. They arent even on my credit report told them repeatedly to stop calling but continue anyway

Company Response:

State: NY

Zip: 14580

Submitted Via: Web

Date Sent: 2022-09-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6009694

Date Received: 2022-09-22

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: MIDLAND CREDIT MANAGEM ( Original Creditor : XXXX XXXX XXXX ) XXXX XXXX XXXX XXXX XXXX MI XXXX CC : Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXXXXXX, IOWA XXXX CERTIFIED MAIL RETURN RECEIPT NUMBER : XXXX XX/XX/XXXX Dear MIDLAND CREDIT MANAGEM ( Original Creditor : XXXX XXXX XXXX ) THIS IS MY SECOND REQUEST FOR VALIDATION WHICH YOU HAVE NOT PROVIDED. PLEASE KNOW THAT IF THIS MATTER IS NOT CORRECTED I WILL BE FORCED TO SEEK LEGAL REPRESENTATION. *** This is notice that your claim is disputed and denied.I refuse to pay you any monies, please return this account to the original creditor. Please note that current address is listed at the header and footer of this letter and I would only like to be contacted by United States Postal mail at my address. Cease and desist ALL collection activities. This is my formal refusal to pay until this account had been properly validated. If you are not able to validate please permanently delete immediately. *** IN REFERENCE TO ACCOUNT NUMBER : XXXX ACCOUNT TYPE, ACCOUNT STATUS, PAYMENT HISTORY SHOULD BE BLANK FILLED, NO NUMERICAL DATA SHOULD BE LEFT BLANK FILLED IT SHOULD BE XXXX FILLED. COMPANY FAILED TO REPORT BALANCE AND DATE OF LAST PAYMENT. PLEASE DELETE The Consumer Financial Protection Bureau, Fair Credit Reporting Act, Fair Debt Collection Practices Act, among other various state laws there is certain information you must present to me in order to validate, not verify, the account in question. Please provide me with the following... 1. Legal name and mailing address of debt collector. 2. Name and address of original creditor to whom the alleged debt if owed to. 3. Complete account number as it is in your file. No abbreviations of any kind. 4. Itemization of current amount of debt. Interests, fees, payments, and credits from particular date or verify with records. Please note that itemized amounts can not be left blank, even if no additional amounts have been assessed or applied during the relevant time period. An itemization date and the amount of the debt as of the itemization date and the current amount if the debt. Please note that itemization date can only be the last creditor statement, the charge-off date, the last payment date, transaction date, or judgement date. 5. Current amount of debt as of when the validation notice is provided. XXXX. Information about my consumer debt collection rights including how to dispute the debt. 7. Proof that I am indeed the correct consumer that this account belongs to. 8. Proof that you are legally able to collect debt in my state. 9. Documentation from the alleged creditor authorizing you to contact me and pursue collection of this alleged debt. 10. Complete accounting records for alleged debt. -Your Purchase Agreement. Please provide the name and address of the bonding agent for { creditor_name } in case legal action becomes necessary. Your claim can not and WILL NOT be considered if any portion of the above is not completed and returned with copies of all requested documents. This is a request for validation made pursuant to the Fair Debt Collection Practices Act. You have 30 days to complete my request after you have received it. I have sent this correspondence certified so that I am able to keep track of response time. Please be aware that is there are any negative remarks found on my credit report from your company or any company that you represent, this will result in my filing an immediate lawsuit against you and your client for violation of the FCRA and FDCPA, as well as defamation of character and Negligent Enablement of Identity Fraud. You are instructed to take no action that could be detrimental to any of my credit reports. Thank you for your prompt attention to this matter.THIS IS MY THIRD AND FINAL REQUEST BEFORE SEEKING LEGAL ASSISTANCE. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AL XXXX References 1. CFPB XXXX Consumer Financial Protection Bureau. XX/XX/XXXX, XXXXWhat is a debt collection validation notice? Retrieved from www.consumerfinance.govXXXX 2. Fair Debt Collection Practices Act 3. Fair Credit Reporting Act 4. XXXX Credit Reporting Resource Guide. Consumer Data Industry Association MIDLAND CREDIT MANAGEM ( Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX MI XXXX CERTIFIED MAIL RETURN RECEIPT NUMBER : XXXX XX/XX/XXXX Dear MIDLAND CREDIT MANAGEM ( Original Creditor : XXXX XXXX XXXX ) THIS IS MY SECOND REQUEST FOR VALIDATION WHICH YOU HAVE NOT PROVIDED. *** This is notice that your claim is disputed and denied. Please note that current address is listed at the header and footer of this letter and I would only like to be contacted by United States Postal mail at my address. Cease and desist ALL collection activities. This is my formal refusal to pay until this account had been properly validated. If you are not able to validate please permanently delete immediately. *** IN REFERENCE TO ACCOUNT NUMBER : XXXX Please reinvestigate this account. This account seems to be reporting with several errors and discrepancies with your company as well as among the other bureaus. Please permanently delete this account from my credit report as it is reporting with the following errors : XXXX XXXX XXXX Account # XXXX XXXX XXXX Account Type Open Installment Open Type Detail IndividualCollectionServicesFactoringCompanyAccount IndividualCollectionServicesFactoringCompanyAccount IndividualFinanceFactoringCompanyAccount Account Status Open Closed Open The Consumer Financial Protection Bureau, Fair Credit Reporting Act, Fair Debt Collection Practices Act, among other various state laws there is certain information you must present to me in order to validate, not verify, the account in question. Please provide me with the following... 1. Legal name and mailing address of debt collector. 2. Name and address of original creditor to whom the alleged debt if owed to. 3. Complete account number as it is in your file. No abbreviations of any kind. 4. Itemization of current amount of debt. Interests, fees, payments, and credits from particular date or verify with records. Please note that itemized amounts can not be left blank, even if no additional amounts have been assessed or applied during the relevant time period. An itemization date and the amount of the debt as of the itemization date and the current amount if the debt. Please note that itemization date can only be the last creditor statement, the charge-off date, the last payment date, transaction date, or judgement date. 5. Current amount of debt as of when the validation notice is provided. 6. Information about my consumer debt collection rights including how to dispute the debt. 7. Proof that I am indeed the correct consumer that this account belongs to. 8. Proof that you are legally able to collect debt in my state. 9. Documentation from the alleged creditor authorizing you to contact me and pursue collection of this alleged debt. 10. Complete accounting records for alleged debt. -Your Purchase Agreement. Please provide the name and address of the bonding agent for { creditor_name } in case legal action becomes necessary. Your claim can not and WILL NOT be considered if any portion of the above is not completed and returned with copies of all requested documents. This is a request for validation made pursuant to the Fair Debt Collection Practices Act. You have 30 days to complete my request after you have received it. I have sent this correspondence certified so that I am able to keep track of response time. Please be aware that is there are any negative remarks found on my credit report from your company or any company that you represent, this will result in my filing an immediate lawsuit against you and your client for violation of the FCRA and FDCPA, as well as defamation of character and Negligent Enablement of Identity Fraud. You are instructed to take no action that could be detrimental to any of my credit reports. Thank you for your prompt attention to this matter. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AL XXXX References 1. CFPB XXXX Consumer Financial Protection Bureau. XX/XX/XXXX, XXXXWhat is a debt collection validation notice? Retrieved from www.consumerfinance.govXXXX 2. Fair Debt Collection Practices Act 3. Fair Credit Reporting Act 4. XXXX Credit Reporting Resource Guide. Consumer Data Industry Association MIDLAND CREDIT MANAGEM ( Original Creditor : XXXX XXXX A ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX MI XXXX CERTIFIED MAIL RETURN RECEIPT NUMBER : XXXX XX/XX/XXXX Dear MIDLAND CREDIT MANAGEM ( Original Creditor : XXXX XXXX XXXX ) *** This is notice that your claim is disputed and denied. Please note that current address is listed at the header and footer of this letter and I would only like to be contacted by United States Postal mail at my address. Cease and desist ALL collection activities. This is my formal refusal to pay until this account had been properly validated. If you are not able to validate please permanently delete immediately. *** IN REFERENCE TO ACCOUNT NUMBER : XXXX Please reinvestigate this account. This account seems to be reporting with several errors and discrepancies with your company as well as among the other bureaus. Please permanently delete this account from my credit report as it is reporting with the following errors : ACCOUNT TYPE, ACCOUNT STATUS, PAST DUE, PAYMENT HISTORY The Consumer Financial Protection Bureau, Fair Credit Reporting Act, Fair Debt Collection Practices Act, among other various state laws there is certain information you must present to me in order to validate, not verify, the account in question. Please provide me with the following... 1. Legal name and mailing address of debt collector. 2. Name and address of original creditor to whom the alleged debt if owed to. 3. Complete account number as it is in your file. No abbreviations of any kind. 4. Itemization of current amount of debt. Interests, fees, payments, and credits from particular date or verify with records. Please note that itemized amounts can not be left blank, even if no additional amounts have been assessed or applied during the relevant time period. An itemization date and the amount of the debt as of the itemization date and the current amount if the debt. Please note that itemization date can only be the last creditor statement, the charge-off date, the last payment date, transaction date, or judgement date. 5. Current amount of debt as of when the validation notice is provided. 6. Information about my consumer debt collection rights including how to dispute the debt. 7. Proof that I am indeed the correct consumer that this account belongs to. 8. Proof that you are legally able to collect debt in my state. 9. Documentation from the alleged creditor authorizing you to contact me and pursue collection of this alleged debt. 10. Complete accounting records for alleged debt. -Your Purchase Agreement. Please provide the name and address of the bonding agent in case legal action becomes necessary. Your claim can not and WILL NOT be considered if any portion of the above is not completed and returned with copies of all requested documents. This is a request for validation made pursuant to the Fair Debt Collection Practices Act. You have 30 days to complete my request after you have received it. I have sent this correspondence certified so that I am able to keep track of response time. Please be aware that is there are any negative remarks found on my credit report from your company or any company that you represent, this will result in my filing an immediate lawsuit against you and your client for violation of the FCRA and FDCPA, as well as defamation of character and Negligent Enablement of Identity Fraud. You are instructed to take no action that could be detrimental to any of my credit reports. Thank you for your prompt attention to this matter. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AL XXXX References 1. CFPB XXXX Consumer Financial Protection Bureau. XX/XX/XXXX, XXXXWhat is a debt collection validation notice? Retrieved from www.consumerfinance.govXXXX 2. Fair Debt Collection Practices Act 3. Fair Credit Reporting Act 4. XXXX Credit Reporting Resource Guide. Consumer Data Industry Association

Company Response:

State: AL

Zip: 354XX

Submitted Via: Web

Date Sent: 2022-09-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6009443

Date Received: 2022-09-22

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I contacted Midland Credit Management after being served with papers in XXXX for a XXXX XXXX account that is not mine. First the card is in a partial name which I have never gone by since it is not my legal name and secondly I have not resided at the address given. At that time I also was told that I was served with papers for an XXXX home account which is also for that same address. I asked for verification if the debts I received a statement fir the XXXX but nothing for the XXXX account. I asked for a copy of the application which has not been provided. Neither if these accounts are mine and they need to be removed. I spoke with them again today with no resolution.

Company Response:

State: CA

Zip: 93312

Submitted Via: Web

Date Sent: 2022-09-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6009170

Date Received: 2022-09-22

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: I am a victim of identity theft/mail fraud on XX/XX/2021. I recently learned that my personal information was used to open an account at your company. I did not open or authorize this account, and I therefore request that it be closed immediately. I also request that MIDLAND CREDIT MANAGEMENTXXXX XXXX XXXX absolve me of all charges on the account, and that you take all appropriate steps to remove information about this account from my credit files. Enclosed is a copy of my Identity Theft Report supporting my position.

Company Response:

State: CA

Zip: 95621

Submitted Via: Web

Date Sent: 2022-09-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6009149

Date Received: 2022-09-22

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: I am a victim of identity theft/mail fraud on XX/XX/2021. I recently learned that my personal information was used to open an account at your company. I did not open or authorize this account, and I therefore request that it be closed immediately. I also request that MIDLAND CREDIT MANAGEMENTXXXX XXXX XXXX absolve me of all charges on the account, and that you take all appropriate steps to remove information about this account from my credit files. Enclosed is a copy of my Identity Theft Report supporting my position.

Company Response:

State: CA

Zip: 95621

Submitted Via: Web

Date Sent: 2022-09-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6007437

Date Received: 2022-09-22

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: In XX/XX/XXXX I reviewed my credit reports and saw a collection for {$6200.00} with Midland Funding. I sent a debt validation letter to learn more about the account. I submitted my debt validation letter in XXXX, but Midland Funding responded to my request in XXXX. I worked with someone to help me translate the letter, but was frustrated that they did not contact me in my preferred language. Furthermore, Midland Funding did not provide a final account statement from the original creditor. The debt validation letter shows that the original account is from XXXX but does not provide a final account date, which leaves me without the information I need. The account is past the statute of limitations to collect and the account should also be past the seven-year window to report such debt. This account should be removed from my credit reports.

Company Response:

State: OH

Zip: 44102

Submitted Via: Web

Date Sent: 2022-09-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6006058

Date Received: 2022-09-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: My name is XXXX XXXX, a federally protected consumer, and I am making this complaint against ( Midland Credit Management ) for their abusive, deceptive, and unfair collection practices in the collection of extensions of credit. In a conspiracy with the consumer reporting agencies to cause a restraint of trade and commerce, this debt collector has engaged in racketeering activity. I have never given this company any consent to be in possession of my nonpublic personal information. I disaffirm any alleged agreement or contract between I, the consumer, and the original creditor, whether implied or explicit. This account is a billing error. Please provide me with documentary evidence of the obligors indebtedness. This company is in violation of the false claims act and is jeopardizing my consumer credit reputation with other financial institutions by fraudulently furnishing this alleged debt to coerce payment. Any payments made or future payments are a result of threat, duress, and coercion, due to undue influence. I am legally refusing to pay this debt pursuant to 15 U.S. Code 1692c ( c ). I am demanding a cease and desist of all illegal activity, any communication and collection activity, of this and any alleged debts until ( Midland Credit Management, can provide me with sufficient documentary evidence that I have any legal obligation to pay them. If this documentary evidence can not be produced and ( Midland Credit Management ), continues its collection efforts, I will file for litigation for actual damages caused and ( Midland Credit Management, shall be liable for violations of TILA, FCRA, GLBA, CFPA, the Sherman Antitrust Act, Robinson-Patman Act, Clayton Act , FTC ACT and RICO Act. Upon the receipt of the documents herein and of this notice, you are hereby notified Pursuant UCC 1-202f. Your prompt attention and response are both requested and required.

Company Response:

State: CA

Zip: 92376

Submitted Via: Web

Date Sent: 2022-09-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6004723

Date Received: 2022-09-21

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Account information comments/remarks are reporting incorrectly/erroneously from Midland Credit Management. This collection agency continuously reports the account as " Account information disputed by consumer '' in the comment/remarks. I am no longer disputing the account information and have expressed this to the collection agency 's attorney ( XXXX XXXX XXXX ) on several occasions XX/XX/XXXX, then again XXXX XXXX and XXXX XXXX to discuss payment arrangements with each call. I have contacted all three credit bureaus to have these dispute comments removed several times and each time the credit bureaus complied to my requests to remove the comments, but Midland Credit Management and/or their collection attorney ( XXXX XXXX XXXX XXXX adds the dispute comment back onto my credit files each month.

Company Response:

State: MO

Zip: 63031

Submitted Via: Web

Date Sent: 2022-09-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6004311

Date Received: 2022-09-21

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Midland Credit Management has been sending me collection letters for a past due amount of approximately {$430.00}, that I do not owe. This is a bill from many years ago- approximately 6 or 7 years.They are saying ( when I called them ) that the bill is from a store ( XXXX 's / XXXX XXXX XXXX that is no longer in business. XXXX ) I paid the bill -that was approximately {$120.00} years ago at my local XXXXXXXX XXXX store. XXXX ) No -- I do not have a receipt now as it has been many years. XXXX ) I offered to pay the original amount just to get it off my credit report but that was refused by Midland Management.

Company Response:

State: GA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-09-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.