ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6052200

Date Received: 2022-10-05

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Midland credit management Inc is trying to collect a debt that they can not validate as mine. They refuse to provide name of the original creditor etc and are reporting the account as open when it is closed meaning inaccurate information to XXXX and XXXX. The credit amount owed is incorrect and has not been validated. They refuse to provide or show any proof of contract showing tht the debt was ever mine. Id like it to be removed from my credit reports and for the bureaus to delete this from my account

Company Response:

State: FL

Zip: 33328

Submitted Via: Web

Date Sent: 2022-10-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6051720

Date Received: 2022-10-05

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I called Midland Credit Management ( XXXX XXXX, XXXX XXXX, XXXX XXXX, CA XXXX, phone XXXX ) on XX/XX/XXXX, & personally PAID IN FULL {$1300.00} from my checking act, for my delinquent XXXX XXXX BXXXX XXXX XXXX. Afterwards I received MCMs receipt dated XX/XX/XXXX thanking me for my payment & promising to send update to the 3 major consumer reporting agencies as paid. But this act is still listed on credit reports to this day, as charged off, not paid. And is listed with the last pmt to this XXXX act as falsely made way back on XX/XX/XXXX. Thus falsely hurting my credit score significantly. It appears my payment was embezzled, stolen & never applied to my XXXX act. I finally called the company & a foreign-sounding harsh-speaking man informed me that he hadnt had enough time, but would be promptly reporting my pmt soon. But still now in XXXX, nothing reported thus making this derogatory act remaining on my credit reports. Pls help me to get it removed. Thank You in advance!!

Company Response:

State: OK

Zip: 738XX

Submitted Via: Web

Date Sent: 2022-10-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6050442

Date Received: 2022-10-05

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Midland Credit Management Accordance with the Federal Credit Reporting Act this creditor has violated my rights under 15 USC 1681 section 602 states that I have a right to privacy. 15 USC 1681 section 604 ( a ) section 2 also states that a consumer reporting agency can not furnish an account without my written instructions. Under 15 USC 1666 ( b ) Billing Error- A creditor may not treat a payment on a credit card account under an open ended consumer credit plan as late for any purpose.

Company Response:

State: PA

Zip: 16602

Submitted Via: Web

Date Sent: 2022-10-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6050051

Date Received: 2022-10-04

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Hello, my name is XXXX XXXX, and I'm writing to request your help in contacting this company. I attempted to contact them in order to see why someone had created an account in my name. This is a serious matter, and I'm disappointed that it's now having an effect on my credit score. I do not give anyone permission to use my name, date of birth, or any other personal information since it violates Data Privacy. They must determine who started the account in my name and simply transfer the information to that person. Kindly help me in fixing this issue.

Company Response:

State: TX

Zip: 78634

Submitted Via: Web

Date Sent: 2022-10-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6049777

Date Received: 2022-10-04

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Obtained credit card back in 2020 upon review of statement found charges that I did not make. Contacted credit card company via phone call informing them of the charges which I did not make. At which I was transfered to the fraud department of XXXX XXXXXXXX credit card I informed the customer service representative of the purchases on my card and explained they were not mine and i did not make them. At this time I 2as told by the CSR of the fraud unit that they would handle it from there on out. There was no need for further follow up on my end. Now 2 years later I have received a summons for this outstanding debt that I did not make and reported to XXXX XXXX fraud unit.

Company Response:

State: MI

Zip: 48867

Submitted Via: Web

Date Sent: 2022-10-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6040748

Date Received: 2022-10-02

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Reports different amounts to XXXX, XXXX XXXX XXXX. Constantly adjust the amount by {$1.00} ( {$670.00} ) positive {$1.00} negative ( {$670.00} ) monthly. The account is being re-aged. The inaccuracy is damaging to my credit I have wrote many letters. XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XXXX

Company Response:

State: MI

Zip: 48035

Submitted Via: Web

Date Sent: 2022-10-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6039588

Date Received: 2022-10-01

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: The account in dispute is with XXXX which sold the account to Midland Credit. The settlement was initiated in the amount of {$3000.00}. XXXX received a check # XXXX in the amount of {$3000.00} dated XX/XX/2019 on my behalf from XXXX, XXXX. In the note, it references Account # XXXX CT XXXX. The check ( # XXXX ) was deposited by XXXX on XX/XX/2019. I have a copy of the deposited check that shows proof of payment and deposit. XXXX has refused to acknowledge this payment. I have repeatedly asked XXXX to rectify this matter and they have refused to. Their response is they have to record. XXXX illegally sold this account to Midland Credit. They have continued to report false data. I have repeatedly informed Midland Credit that they are attempting to collect a debt that has been successfully paid. This is having an adverse effect on my credit and both companies refuse to properly reconcile this matter.

Company Response:

State: CA

Zip: 93551

Submitted Via: Web

Date Sent: 2022-10-01

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6038985

Date Received: 2022-10-01

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the fair Credit Reporting Act. This creditor has violated my rights under 15 USC 1681 section 602. states i have the right to privacy. 15 USC 1681 section 604 A section 2 it also states a consumer reporting agency can not funish an account without my written instructions under 15 USC1666b a creditor may not treat a payment on a credit card account under an open consumer credit plan as late for an purpose.

Company Response:

State: CA

Zip: 92376

Submitted Via: Web

Date Sent: 2022-10-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6037151

Date Received: 2022-10-01

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: In order to collect debts on behalf of a third party, such as a creditor or other user of a consumer report, a person must comply with section 615 ( g ) of the Fair Credit Reporting Act ( FCRA ). The requirements do not apply when a person is collecting its own loans. When a person is notified that any information relating to a debt that it is attempting to collect may be fraudulent or may be the result of identity theft, the person must notify the third party of this fact. In addition, if the consumer, to whom the debt purportedly relates, requests information about the transaction, the person must provide all of the information the consumer would otherwise be entitled to if the consumer wished to dispute the debt under other provisions of law applicable to them.

Company Response:

State: CA

Zip: 90028

Submitted Via: Web

Date Sent: 2022-10-01

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6036429

Date Received: 2022-09-30

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Address XXXX XXXX XXXX is on my credit report and i never lived there ever. I may be dealing with fraud because accounts was open with these companies i know nothing about. List of companies or XXXX XXXX XXXX, Midland Credit XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, 3 with XXXX XXXX XXXX and XXXX XXXX XXXX. I have'nt open any acounts in XXXX or XXXX.

Company Response:

State: LA

Zip: 70460

Submitted Via: Web

Date Sent: 2022-09-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.