ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6110362

Date Received: 2022-10-20

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: On XX/XX/XXXX, I received a document from Midland Credit Management offering me payment options for an alleged debt in the amount {$3300.00}. XX/XX/2022 we sent a validation of debt letter to Midland Funding via certified mail. To date we have not received a response from Midland Funding in reference to this matter. I'm requesting your office to assist me with this matter. Certified receipt number : XXXX

Company Response:

State: PA

Zip: 191XX

Submitted Via: Web

Date Sent: 2022-10-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6106271

Date Received: 2022-10-19

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: The company continues to contact my job to obtain information concerning my employment and collecting debt through my employer. They also have been using third party services to contact my employer.

Company Response:

State: VA

Zip: 23451

Submitted Via: Web

Date Sent: 2022-10-19

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6102792

Date Received: 2022-10-19

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I have garnishments taken from my company and they are not posting it on time. The payment from XX/XX/XXXX for {$240.00} was posted on XX/XX/XXXX. There is a payment also from my check on XX/XX/XXXX to take in for {$170.00} that has not been posted and another one taken out on XX/XX/XXXX for {$280.00} and not posted yet. The balance owed is {$280.00} meaning I have overpaid and unfortunately because they are not posting payments my company will still deduct XXXX XXXX until this credit company sends them a letter it is paid in full. This is not right because its taking money out of an individual that has a family and has fulfilled their payment. My company has called them and they ignore them and I have called them and theyre blaming it on my company not sending in the payment in which is false! This company needs to stop doing this!

Company Response:

State: FL

Zip: 32092

Submitted Via: Web

Date Sent: 2022-10-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6101654

Date Received: 2022-10-18

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I have identified information on my reports that are a result of identity theft. These items are not related to any transactions completed by me.

Company Response:

State: FL

Zip: 33935

Submitted Via: Web

Date Sent: 2022-10-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6101435

Date Received: 2022-10-18

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This is not my debt. When it was opened, it appears that I was only XXXX XXXX XXXX. I have no knowledge of this account. I am including a copy of my birth certificate to prove my age.

Company Response:

State: PA

Zip: 186XX

Submitted Via: Web

Date Sent: 2022-10-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6101071

Date Received: 2022-10-18

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: This company is showing information on my credit report that is inaccurate. It is ruining my livelihood and impairing me from obtaining credit and a place to live. This inaccuracy is causing a great deal of stress in my life and ruining my reputation. They have a grave responsibility of making sure that they are reporting accurate and validated information according to 15 US Code 1681. They are to report with fairness, impartiality, and a respect for the consumers to privacy. It is the purpose that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of consumer law. According to the IRS, which is on their website XXXX as of 2021 Even if you didnt receive a Form 1099-C you must cancel debt as gross income on your tax return. The IRS clearly defines a charge off as Gross or Ordinary Income, INCOME DOES NOT GET REPORTED ON THE CONSUMER Report.

Company Response:

State: MI

Zip: 48322

Submitted Via: Web

Date Sent: 2022-10-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6100951

Date Received: 2022-10-18

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I have disputed with this company-Midland Credit Management and to no avail. Their response was, " the consumer disputes this account information '', without giving any response as to how they obtained my personal information. This company has been erroneously reporting my credit file for 3 yrs and 4 months, alleging that there's 2 debts owed. With the help of the credit bureaus, I have obtained past and current reports that indicate changed information and incomplete information for alleged debts. I have also obtained phone records where this company has called me several times and hung up. This is considered harassment and as advised by the FDCPA is a violation to my consumer rights, also still alleging that debts are owed that has passed the statue of limitations without providing proof after disputes.

Company Response:

State: SC

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-10-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6100282

Date Received: 2022-10-18

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Ive received repeated calls every weekday and on weekends throughout the day, from Midland Credit through different phone numbers. I have told them that I am in the process of disputing some of their claims, and they continue to call me every single day.

Company Response:

State: NY

Zip: 104XX

Submitted Via: Web

Date Sent: 2022-10-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6100256

Date Received: 2022-10-18

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: My identity was stolen. I have not lived at my moms address since I was XXXX old and I told them it was identity theft and they are trying to tell me I played a party in the theft of that was the case I would not be trying to get it removed. They also tried to validate it with my moms address and send it to my new address as validation but the original creditor and address is not mines. That address was my mothers. It was a XXXX credit I played no part in due to the fact I sent them police report of the identity theft and they still dont want to remove it.

Company Response:

State: FL

Zip: 33610

Submitted Via: Web

Date Sent: 2022-10-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6098785

Date Received: 2022-10-18

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Problem with personal statement of dispute

Consumer Complaint: This is a credit card that I wanted to make payment arrangements but I was told they don't do this now my account has gone to a law office to get the full payment account # XXXX Date XX/XX/2022 attorney review

Company Response:

State: VA

Zip: 22701

Submitted Via: Web

Date Sent: 2022-10-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.