ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6618957

Date Received: 2023-02-27

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I sent several certified letters to Midland asking for validation. I have not received a response, it'sbeen a year. They continue to report the debt to all 3 credit bureaus without validation with me. I do not have debt with Midland Credit. According to the Texas Finance Code Sec. 392.201 REPORT TO CONSUMER. Not later than the 45th day after the date of the request, a debt collector shall provide to a person in its registry a copy of all information contained in its files concerning that person. Sec. 392.202 CORRECTION OF THIRD-PARTY DEBT COLLECTOR 'S OR CREDIT BUREAU 'S FILES. An individual who disputes the accuracy of an item that is in a third-party debt collector 's or credit bureau 's file on the individual and that relates to a debt being collected by the third-party debt collector may notify in writing the third-party debt collector of the inaccuracy. The third-party debt collector shall make a written record of the dispute. If the third-party debt collector does not report information related to the dispute to a credit bureau , the third-party debt collector shall cease collection efforts until an investigation of the dispute described by Subsections ( b ) - ( e ) determines the accurate amount of the debt, if any. If the third-party debt collector reports information related to the dispute to a credit bureau , the reporting third-party debt collector shall initiate an investigation of the dispute described by Subsections ( b ) - ( e ) and shall cease collection efforts until the investigation determines the accurate amount of the debt, if any. ( b ) Not later than the 30th day after the date a notice of inaccuracy is received, a third-party debt collector who initiates an investigation shall send a written statement to the individual : ( 1 ) Denying the inaccuracy ; ( 2 ) Admitting the inaccuracy; or ( 3 ) Stating that the third-party debt collector has not had sufficient time to complete an investigation of the inaccuracy. Reporting inaccurate information to major credit bureaus might constitute defamation of character, as the negative marks on my credit report harm my credit and prevent me from enjoying all the benefits of good credit. Either provides validation of this alleged debt and corrects all inaccurate information you have furnished to the credit bureaus or remove this disputed account from my credit reports. If Midland Credit had fail to respond to the validation request within 15 days from the date of receipt, all reference to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately It would be advisable that Midland Credit assure that their records are in order before I am forced to take legal action pursuant to the Texas Debt Collection Act, Texas Deceptive Trade Practices/Consumer Protection Act, Fair Debt Collection Practices Act, and Chapter 392 of the Texas Finance Code. This request is being made in order to VALIDATE a debt that Midland Credit company has never contacted me in regards to. This is an attempt to correct their records ; any and all information obtained shall be used for that purpose. I'm sure their legal staff will agree that non-compliance with this request could put Midland Credit company in serious legal trouble with the FTC and other Texas state or federal agencies. Thanks, XXXX XXXX

Company Response:

State: TX

Zip: 77095

Submitted Via: Web

Date Sent: 2023-02-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6618461

Date Received: 2023-02-26

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Midland Credit Management has not corrected the inaccuracies on the 3 credit reporting agencies. Balance, status, payment history all inaccuracies. According to the fair credit reporting all information must be 100 % accurate. 15 USC 1681 15 USC 6802 Obligations with respect to disclosure of personal information. The law requires disclosure allowing me the option to opt out of public information sharing. I have not received any disclosure as per the law. 15 USC 6801 Protection of non public information. Charge off status IRS considers charge off as income. Please remove this slanderous comment from all credit reporting agencies.

Company Response:

State: NJ

Zip: 080XX

Submitted Via: Web

Date Sent: 2023-02-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6616818

Date Received: 2023-02-25

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: MIDLAND CREDIT GROUP IS TRYING TO COLLECT A DEBT FOR XXXX XXXX THAT ACCOUNT HAS BEEN CLOSED ALSO I NEVER GOT NOTIFICATION BY MAIL EMAIL PHONE CALL STATEING IT WAS TURNED OVER TO MIDLAND CREDIT GROUP I NEVER COULD HAVE PUT IN WRITING OR EMAIL ABOUT WHY I AM DISPUTING IT ALSO NOBODY FROM XXXX XXXX NOTIFIED ME MY ACCOUNT WAS SOLD TO MIDLAND CREDIT GROUP

Company Response:

State: VA

Zip: 240XX

Submitted Via: Web

Date Sent: 2023-02-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6616752

Date Received: 2023-02-25

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have been receiving calls from Midland credit for the past couple of weeks and I will put the number into a scam call detector and it says its a scam, but even after I block the number they still reach out to me from a different number. So I called them back today and they gave me the wrong name when they addressed me. The man said his name was XXXX XXXX, but he would not give that to me until I asked him multiple times, and asked why I needed his name when I first asked. He said he thought my name was XXXX, which is incorrect and I believe this is a scam because I am young and I have never even opened a credit card account so I dont understand how I would have any debts when Ive barely even bought anything.

Company Response:

State: MO

Zip: 64152

Submitted Via: Web

Date Sent: 2023-02-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6615980

Date Received: 2023-02-25

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Midland Credit Management , INC, filed a lawsuit in the XXXX XXXX XXXX, XXXX Ohio on XX/XX/2023 for the amount of {$1300.00} against me. I never gave this company my personal data and I have no clue who these people are, they have stolen and used my data and made it public. I have never spoken to anyone or authorize or had an agreement with Midland Credit Management , Inc, this is unlawful and it is identity thief also. They have hired a law firm and filed a claim against me, it's against the FDCPA to hire an attorney and is false representation. The Attorneys names are XXXX XXXX, XXXX XXXX, XXXX XXXX and XXXX XXXX XXXX attorneys for the plaintiffs. Case # XXXX

Company Response:

State: OH

Zip: 44139

Submitted Via: Web

Date Sent: 2023-02-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6612526

Date Received: 2023-02-24

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Was not notified of investigation status or results

Consumer Complaint: I am writing to express my frustration with Midland Credit Management and the negative impact they are having on my XXXX XXXX. I disputed this Account multiple times and have been attempting to resolve the issue with them. Despite my efforts to resolve the matter, Midland Credit Management has continued to report the alleged debt to credit bureaus, which is significantly impacting my credit score. As you can imagine, this is causing me a great deal of stress and frustration, as I have worked hard to maintain a good credit rating. Here I include XXXX tracking numbers : XXXX and XXXX, and I am prepared to take further action if necessary to protect my rights and interests. I request that you investigate this matter and take appropriate action to hold Midland Credit Management accountable for their actions. I also request that any negative reports related to this alleged debt be removed from my credit report, Because they are inaccurate and unjustified.

Company Response:

State: NV

Zip: 89149

Submitted Via: Web

Date Sent: 2023-02-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6608869

Date Received: 2023-02-23

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: On XX/XX/23 I agreed to and paid a settlement amount to XXXX XXXX XXXXXXXX on behalf of Midland Mangement group for 2 credit card debts for XXXX and XXXX. I continue to get calls from Midland Management about owing them the outstanding balance and they continue to dispute to XXXX that I still owe the full amount even though it was paid on XX/XX/23. It was closed by the courts and I have shared all of this documentation and yet am still being harassed by XXXX and they are dishonest in that I owe them any money as this has been settled. This company is by far the biggest scam and lies and should be closed down.

Company Response:

State: NJ

Zip: 070XX

Submitted Via: Web

Date Sent: 2023-02-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6608601

Date Received: 2023-02-23

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: This account is has been showing on my consumer credit reports as a charge-off for 7 years plus. Ive been trying to dispute this issue for 2 years now. It is illegal to furnish income on a consumer report. A charge-off, according to the IRS, is income and you must file a 1099-C. They can't charge it off then report it to IRS. Furthermore, ( XXXX XXXX ) is committing tax fraud. As it stands, I have not received a copy of this form. My rights as a consumer are protected under Chapter 41 Title 15 USC 1601 highlights the consumer 's informed use of credit. At the time that I entered this consumer credit transaction, I was uninformed and I did not understand as the information was not clear and conspicuous. The agreement is null and void due to my lack of understanding because of your corporations unfair, deceptive, and misleadingpractices.

Company Response:

State: MD

Zip: 21117

Submitted Via: Web

Date Sent: 2023-02-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6608396

Date Received: 2023-02-23

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: The original debt was with XXXX XXXX ( XXXX XXXX XXXX XXXX and from there last record the debt was paid off completely for {$29.00} on XX/XX/XXXX and I asked them to close my account due to me no longer needing the credit card. Now months later they've sold the debt to Midland credit, it was charged off XXXX and sold on XX/XX/XXXX to midland credit XXXX

Company Response:

State: NV

Zip: 891XX

Submitted Via: Web

Date Sent: 2023-02-23

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6608112

Date Received: 2023-02-23

Issue: False statements or representation

Subissue: Indicated you were committing crime by not paying debt

Consumer Complaint: I got a credit card from the XXXX XXXX XXXX back in XXXX and I was paying it but the card amount kept going up so I stop sending payment and I ask them to send me a payoff amount I didn't receive it so it was on Mr credit report so I assumed they sold the amount to these people Midland Credit Management Inc .And wish they call me I started to them I was only deal with the company I got the card from not make a long story short this company change the Date I open the account with XXXX XXXX XXXX to make it look I open an account with them XXXX but I didn't they changed the date and year and order to file a law suit against me I didn't get anything from them they file the lawsuit on XXXX XXXX and they put this on my credit report I feel they violated my right of privacy and they changed the date and year I didn't open up nothing with them.

Company Response:

State: MS

Zip: 39211

Submitted Via: Web

Date Sent: 2023-02-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.