ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6601728

Date Received: 2023-02-23

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: i received a notice from the debt collectors that this bill is settled and they have not removed from my credit report..

Company Response:

State: NJ

Zip: 07093

Submitted Via: Web

Date Sent: 2023-02-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6601629

Date Received: 2023-02-23

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: First and foremost I am the consumer. A natural person, allegedly obligated to pay a debt according to 15 USC 1692a ( 3 ). This Account # XXXX is showing on my consumer credit reports as a charge-off. It is illegal to furnish income on a consumer report. A charge-off, according to the IRS, is income and you must file a 1099-C. As it stands, I have not received a copy of this form. Remove this information from my consumer reports immediately. My rights as a consumer are protected under Title 15 Chapter 41. 15 USC 1601 highlights the consumer 's informed use of credit. At this time this alleged consumer credit transaction was entered on XX/XX/2019. I was uninformed and I did not understand as the information was not clear and conspicuous. The agreement is null and void due to your Company lack of disclosure and your unfair, deceptive, and misleading practices.

Company Response:

State: FL

Zip: 33614

Submitted Via: Web

Date Sent: 2023-02-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6598547

Date Received: 2023-02-21

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Previously I filed a claim against Midland credit management and had them removed from my credit and It was granted.I received a letter in the mail from them attempting to collect on the same debt that is not valid. They was re-aging the account anthe the balance was different on XXXX, XXXX and XXXX. I have called them previously an asked then not to send any mail to my address. # XXXX

Company Response:

State: MI

Zip: 48035

Submitted Via: Web

Date Sent: 2023-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6598521

Date Received: 2023-02-21

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I Have several accounts on my credit report showing closed/ charged off still owing a balance deliquent etc.and I have tried to resolve these accounts several times but got no response and nothing is being done as a matter of fact there is a whole lot wrong with my credit report that is preventing me from getting anything, all three credit bueaus are not reporting the same things i have unknown unauthorized hard inquiries on my account they are reporting late payments on my account accounts that should have been off are still on showing a balance due i have sent validation letters letter form the clerk regarding my bankruptcy everything nothing is being done. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX. XXXX XXXX XXXX. XXXX XXXX

Company Response:

State: IL

Zip: 60563

Submitted Via: Web

Date Sent: 2023-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6598444

Date Received: 2023-02-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have an issue with Midland Credit Reporting for two different accounts. One is for what was a XXXX XXXX Account and the other a XXXX XXXX Account. I have tried repeatedly to get someone to explain this debt to me and show proof of it. I have proof that they did not validate debt in a timely manner. They wont answer any questions. I have requested they include the original contract and they refuse to do so. I want proof of all charges, fees owed, and contract. They refuse to do so! I have asked they provide what the money they say I owe is FOR, how they CALCULATED what they say I owe, copies of papers showing I agreed to what they say I owe, copy of a contract, proof they are licensed to collect in my state, and they havent provided any of this.

Company Response:

State: MO

Zip: 65807

Submitted Via: Web

Date Sent: 2023-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6598390

Date Received: 2023-02-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I've sent several disputes to this company and I have not received any proof of validation, no reply to my demands or anything. This my third time contacting this company about this account. Midland Credit Management Balance {$850.00} Opened XX/XX/2022

Company Response:

State: WI

Zip: 53209

Submitted Via: Web

Date Sent: 2023-02-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6595746

Date Received: 2023-02-20

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Midland Credit Card service has continued to harass me by continuing to call from several different phone numbers and various state locations at all times of day and at least seven times in a week. The credit card debit is over XXXX XXXX XXXX and I had submitted a XXXX XXXX XXXX complaint a few years ago and all communication was ceased for two years. I recently had my information compromised as a result of the XXXX security hack and I am worried this is a scam attempted. The account in question was already charged off and was on my credit report from XXXX. Thank you for your assistances in this matter!

Company Response:

State: TX

Zip: 79938

Submitted Via: Web

Date Sent: 2023-02-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6595668

Date Received: 2023-02-20

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I have no ideal what this debt is I've tried contacting the company multiple times On my credit reports it's listed as XXXX closed

Company Response:

State: NV

Zip: 89101

Submitted Via: Web

Date Sent: 2023-02-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6595654

Date Received: 2023-02-20

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I have reported it to the credit Breau I never had an account with this company. I have requested them to stop but they continue to call, daily.

Company Response:

State: TX

Zip: 77346

Submitted Via: Web

Date Sent: 2023-02-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6593714

Date Received: 2023-02-21

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I XX/XX/2022, I requested a wet signature signed contract that I owe XXXX XXXX XXXX, XXXX XXXX XXXX, MIDLAND FUNDING LLC ! They have also placed a late payment on the account and the accounts are closed. If the company XXXX send a copy of the original contract with my signed signature! I WANT A removal immediately! They are reporting inaccurate information and according to the FCRA you CAN NOT please a late payment on a closed account!

Company Response:

State: PA

Zip: 19141

Submitted Via: Web

Date Sent: 2023-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.