ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6643412

Date Received: 2023-03-03

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I have no knowledge of this account and it keeps reporting to my credit report an the 3 credit companies will not help me remove this incorrect item

Company Response:

State: FL

Zip: 33169

Submitted Via: Web

Date Sent: 2023-03-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6642415

Date Received: 2023-03-03

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: On or around XX/XX/23 I submitted a dispute on a collection debt of {$1200.00} furnished by Midland credit management. I requested information to get a better understanding of this debt and to verify it is, in fact, mine. Instead, I got a message that the debt was validated and a threatening letter from Midland demanding I pay {$1200.00} to stop something they call " the pre-legal process ''. This is in blatant violation of the FDCPA and should not be considered an acceptable response to debt validation/verification by the consumer. I have a right to an accurate credit report.

Company Response:

State: FL

Zip: 32043

Submitted Via: Web

Date Sent: 2023-03-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6640842

Date Received: 2023-03-02

Issue: Improper use of your report

Subissue: Received unsolicited financial product or insurance offers after opting out

Consumer Complaint: The two open collections on my credit report are from a company Ive never done business with. Ive never signed any documentation with these companies nor have I ever been in contract with these companies before. These account were charged off by the original companies a few years ago, to my husband loosing employment because of COVID. I have written several cease and desist letters to Midland Credit Management and XXXX XXXX XXXX explaining this to no avail. So I am questing your assistance in this matter, please!

Company Response:

State: FL

Zip: 32839

Submitted Via: Web

Date Sent: 2023-03-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6640626

Date Received: 2023-03-02

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: The open dates are not accurate and the account numbers are invalid. Asterisks, never represent or correspond to appropriate account informations. Its been more than 5 months and you have never given me any response to my request to validate the debt and of its origin. I have never given any approval or permission for you to report this account. This is a violation of my rights as a consumer. I will be seeking legal assistance due to noncompliance with 15 U.S. Code 1681 ( e ) ( B ) and Metro 2 Compliance Standards, there are multiple deviations, deficiencies, inaccurate information, and unauthorized information listed on my credit report. Please remove these accounts referenced from my credit report.

Company Response:

State: SC

Zip: 29801

Submitted Via: Web

Date Sent: 2023-03-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6639678

Date Received: 2023-03-02

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Several times in the past few years I keep getting phone calls from collection agencies and once from a private detective agency looking for my ex-wife, we have been divorced for over 30 years. How do I get this stopped???

Company Response:

State: AR

Zip: 729XX

Submitted Via: Web

Date Sent: 2023-03-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6639519

Date Received: 2023-03-02

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: MCM or midland credit management has now called me back to back within 2 seconds of each other 2 days in a row. Both times i answered they asked for myself and the call ended. At this point i am feeling harassed and i believe this is a violation considering both times i answered my phone and they asked for myself. This is also not including the other days that they called me this week. I am going through a hardship currently and this is just adding more and more stress with the back to back calls harassing me which is adding more stress. I attached all calls that i have gotten from Saturday XXXX XXXX XX/XX/XXXXXXXX XXXX

Company Response:

State: NJ

Zip: 08080

Submitted Via: Web

Date Sent: 2023-03-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6639251

Date Received: 2023-03-02

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: On XX/XX/XXXX Midland Credit Management attempted to contact me about a debt that was not owed. The account number is XXXX. I have attempted to explain my federal rights to XXXX who is one of the account managers there. I informed him of 15 USC 1692k & 1692CA as I have never given Midland Credit Management consent to contact me and there is no time to discuss this debt. I also ask Midland Credit Management to cease and desist but wasn't taken seriously as they said they couldn't verify me when I provided my full account number and name. I also am requesting how they have been given my additional information under 15 USC 1692B. I am also requesting a visual contract I have with this company. I look forward to getting this resolved. Attached below is the documented conversation with, XXXX.

Company Response:

State: TN

Zip: 37343

Submitted Via: Web

Date Sent: 2023-03-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6639243

Date Received: 2023-03-02

Issue: Other features, terms, or problems

Subissue: Other problem

Consumer Complaint: This is not my credit and both myself and visitors or being harassed by my ex husbands creditor. They left his serving papers in the driveway on the ground. He does not live here. He moved out and no XXXX bows where to locate him. I believe he is homeless. Someone told they say him in XXXX XXXX begging. I dont have anything to do with him. Yes his car in XXXX XXXX way I still make the payment on it.

Company Response:

State: FL

Zip: 33971

Submitted Via: Web

Date Sent: 2023-03-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6637825

Date Received: 2023-03-02

Issue: Problem with a purchase shown on your statement

Subissue: Card was charged for something you did not purchase with the card

Consumer Complaint: There was a credit card opened in my name and the last name is spelled wrong. I have used XXXX XXXX to dispute {$3200.00} credit for the last 4 years. This is Fraud due to the fact that the purchase were made in XXXX XXXX and it is 80 miles from my home. I have been receiving letters from Midland Credit Group and phone calls. They even have in the notes that I have been disputing this and now it is back on my credit report and receiving letters from this company. XXXX XXXX Midland Credit Management XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response:

State: CA

Zip: 90036

Submitted Via: Web

Date Sent: 2023-03-03

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6637689

Date Received: 2023-03-03

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I have an account on my credit that is currently listed as Midland Funding LLC the original creditor is XXXX XXXX XXXX. I have reached out to the third party company on numerous occasions for a validation of debt with the original signed agreement by me. The credit bureau 's along with the company continues to verify this information as accurate. This debt was also charged off and on my credit the status still says " open ''. Under the FCRA any company that fails to provide this information of validating a debt within 30 days is required to be removed. I am asking for this to be removed from my all three of my credit reports.

Company Response:

State: AZ

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-03-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.