ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6666146

Date Received: 2023-03-08

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: 15 USC 1681 Section 602 States I Have A Right To Privacy. 602. Congressional findings and statement of purpose [ 15 U.S.C. 1681 ] ( a ) Accuracy and fairness of credit reporting. The Congress makes the following findings : There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. In accordance with the fair credit reporting act XXXX account # XXXX, has violated my rights. 15 USC 1681 Section 604 A Section2 : It Also States a consumer reporting age 604. Permissible purposes of consumer reports [ 15 U.S.C. 1681b ] ( a ) In general. Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( 2 ) In accordance with the written instructions of the consumer to whom it relates. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose.

Company Response:

State: MD

Zip: 21221

Submitted Via: Web

Date Sent: 2023-03-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6665970

Date Received: 2023-03-08

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: On XX/XX/XXXX, I started receiving phone calls from various numbers on an almost daily basis. I screen my phone calls so I only answer calls from numbers I know but when I saw a flood of strange numbers, I started using XXXX to identify the numbers. I noticed a pattern of the calls were from Midland Funding, calling under different numbers maybe six or seven different numbers. They never left a message. I know of Midland Funding, what they do, their reputation, etc. I know theyre a company I have no interest in dealing with. Since they never left a message, I have no idea if theyre even calling for me, they could be calling for a prior owner of the phone number. If they are calling for me, I have no interest in doing business with them, no idea of any accounts they could be harassing me over. Furthermore they are in violation of the Fair Debt Collection Practices Act, 1692g, as many more than five days have passed since their initial XXXX XXXX call and they have not sent me a validation letter, or any letter. I have no idea of an account number attached to this account, if there is one. If they are calling for someone else on my phone number, I expect them to delete this number from their system. The phone number is ( XXXX ) XXXX for them to investigate. If their purpose in calling does involve me, I expect them to close the account in exchange for their violation of the law.

Company Response:

State: CT

Zip: 062XX

Submitted Via: Web

Date Sent: 2023-03-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6664040

Date Received: 2023-03-09

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: NOTICE OF PENDING LITIGATION SEEKING RELIEF AND MONETARY DAMAGES UNDER FCRA SECTION 616 & SECTION 617/// THIS COMPANY IS REPORTING AN ACCOUNT ON MY CREDIT THAT IS NOT MINE/INACCURATE.FRAUD. I DID NOT GIVE NY PERMISSION TO REPORT THIS ACCOUNT AND I WAS NOT NOTIFIED THAT THIS ACCOUNT WAS OR WILL BE REPORTED TO MY CREDIT REPORT.

Company Response:

State: FL

Zip: 33573

Submitted Via: Web

Date Sent: 2023-03-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6661578

Date Received: 2023-03-07

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: Medical bill from midland credit was supposed to be paid by insurance. The company was sent the insurance information three different times and they refused to remove from my report

Company Response:

State: TX

Zip: 76549

Submitted Via: Web

Date Sent: 2023-03-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6661564

Date Received: 2023-03-07

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I was notified by Midland Credit management of a debt owed. I mailed out a debt validation letter seeking I owed such debt to this collection agency. Midland Credit Management responded with account summaries and a letter from said original creditor XXXX. I also sent dispute notice to all three credit bureaus and only XXXX has responded to my dispute in which they said it has been verified. The information sent to me has not been enough to validate this as my debt.

Company Response:

State: TX

Zip: 77583

Submitted Via: Web

Date Sent: 2023-03-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6661558

Date Received: 2023-03-07

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I attempted to get information to verify debt and disputed debt with this company. I asked for validations and proof of accounts or contracts and never received it. I never did any business with this company.

Company Response:

State: MI

Zip: 48235

Submitted Via: Web

Date Sent: 2023-03-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6655889

Date Received: 2023-03-06

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I am a victim of identity theft. I did not make or approve these transactions reported by Midland Credit Management. I don't know how my information such as, my social security number, address and ID was obtained while I'm in possession of my information. I suspect it was someone close to me obtained my information and used it fraudulently. I have a lot of accounts on my credit, but the transaction reported by Midland Credit Management are unauthorized, and this whole situation is ruining my credit and disrupting my life greatly. Please help me take care of this problem immediately. Thank you

Company Response:

State: IL

Zip: 61108

Submitted Via: Web

Date Sent: 2023-03-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6655885

Date Received: 2023-03-06

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: On XX/XX/2023, I received a notice from my job about a garnishment from a collection agency for an outstanding XXXX XXXX XXXX XXXX for an address I never lived at and for a single-family home I never own or rented either. The address that was used to file the complaint against me was an address I used to live at 7 years ago. I never received a notice to come to court to dispute this matter whatsoever. They are taking 10 % out of my check every two weeks. The collection is for {$1900.00}. So far, they have taken {$630.00} from me.

Company Response:

State: NJ

Zip: 07108

Submitted Via: Web

Date Sent: 2023-03-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6655577

Date Received: 2023-03-06

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: A credit card was opened under my name years back with XXXX XXXX XXXX. I only learned of it when it was placed in collections to Midland Funding LLC. I contacted them at XXXX ( XXXX ) XXXX on multiple occasions to inform them that this account was a fraudulent account. In XXXX I called to figure out a way to get the collection off my credit, their solution was to pay {$130.00} and they will remove the collection. I was given a receipt, I was informed that I would receive documentation through the USPS mail. Although the account was fraudulent, I really needed my credit fixed. Out of desperation I gave them my banking information. As of XX/XX/2023, my credit score is heavily compromised by the collection company failing to report. Today I called XXXX ( XXXX ) XXXX ironically the number is no longer a working number. How are people getting away with stealing from hard working individuals. In total I have loss {$130.00} and I have a {$380.00} collection from Midland Funding LLC on my credit report.

Company Response:

State: DC

Zip: 20019

Submitted Via: Web

Date Sent: 2023-03-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6655574

Date Received: 2023-03-06

Issue: Communication tactics

Subissue: Called before 8am or after 9pm

Consumer Complaint: On XX/XX/XXXX, I received a call from MCM Midland Management LLC. I never authorized MCM to contact me, I did not give MCM this cellphone number nor the creditor whom they are trying to collect for. I do NOT wish to receive harassing phone calls to my cell number/phone. I repeatedly receives phone calls before XXXX XXXX and after XXXX XXXX, I receives repeated calls throughout the day, I have asked them to stop calling the cellphone but they continue to call. This is a new cell phone number. I did not give MCM this cell number nor gave them authorization to call this cell phone number. On XX/XX/XXXX, I asked the Representative where she was calling from '? She played games on the phone not wanting to tell me MCM is Midland Management. When I asked her, " What was MCM contact number ''? She gave me my cell phone number saying it fast so I couldn't understand what numbers she was calling out. Then I realized it was my cellphone number. This is NOT a game. I want the harassing phone calls to STOP. MCM can't prove that I own the debt that they care calling about.

Company Response:

State: SC

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-03-06

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.